1. Dills Laundromat & Dry Cleaning

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Springfield, MO

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Dills Laundromat & Dry Cleaning

2.6 (5 reviews)

Services - Dills Laundromat & Dry Cleaning

Dry cleaning

Stain treatment

Dills Laundromat & Dry Cleaning Photos

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11 months ago

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People searched for Laundromat 242 times last month within 15 miles of this business.

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Vogue Cleaners - The cleaner claimed that cat urine on the coat had eaten at the fibers. If that was the case why didn't they let us know?

Vogue Cleaners

(25 reviews)

$$$$

First, they ruined the leather patch on a WW2 Coast Guard banner by putting it under heat without…read moreprotecting it. Then they left it to me to research a replacement value. As I waited for a response from the Coast Guard museum that never came, they sent off our family heirloom as an insurance claim and tell me "It's gone. We can't get it back." I was never contacted that they were sending it away. I am devastated. What's more is that Kim Smith, manager, was aggressive, defensive, and only rolled out an apology because I basically asked for it. It was as if they were accusing me when they ruined the banner, didn't offer to promptly compensate for it, then got rid of it with no way to get it back. She also gaslit me saying she called. That did not happen. I also have checked my cellular records for any incoming calls and there are zero. She stood there and lied to me with a lobby full of customers in an aggressive manner. Never. Ever. Trust your possessions at this location. It is not safe.

Ruined a 300 dollar velvet coat and took zero accountability. The risk factors to cleaning the coat…read morewere not explained. In addition, the cleaner KNEW they had ruined the coat and did not tell us when we picked it up. We discoverers cut when we got home. Management was mouthy during my phone call and overall showed lack of emotional resiliency to a VERY UPSET customer. I would recommend you take your cleaning elsewhere, especially if it's something of value.

Dills Laundromat & Dry Cleaning - laundromat - Updated October 2026

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