No words can convey how amazing it was to work with Susan to find my new home! She work tirelessly…read morefrom start to finish to help me find my dream home. From looking at places and really determining if it was right to the closing process! Susan is a true professional who knows how to make going through the stressful home buying process easy. She never stops working, always stays involved in the process. Words can't explain how thankful I am to have worked with Susan because I would not have made the right choices without her. She's truly the best real estate agent. Just wonderful

Susan is a very responsible real estate broker! She helped me find my forever home recently. She…read morewas nothing short of helpful and held my hand through the whole process. I love my new apartment and I am looking forward to many trips around the sun there. Thank you, Susan

Zena is the absolute best. She listened to our needs and presented three options for an out of…read morestate relocation that hit every criteria, off market and under budget. Most highly recommend!

I cannot recommend Craig Paulson highly enough!…read more I was going through a very challenging personal situation when I started my apartment search, and Craig treated me with immense kindness, empathy, and respect from day one. He went above and beyond to show me a lovely apartment in Brooklyn--complete with a private backyard--owned by a wonderful mother-and-son landlord team. But what truly set Craig apart was his dedication: he was quick in responding to communications and stuck with me through the entire application process, guiding me through every detail until the keys were in my hand. His professionalism, patience, and genuine care turned a stressful time into a successful move. I am incredibly grateful for everything he did for me. If you need a real estate broker who is not only dedicated and sharp but truly cares about his clients as human beings, look no further than Craig Paulson!

Broker Frank DiTomasso and agent Suzy Miller have officially made me waste 5 months in contract and…read more$4,000 in fees due to the dishonest nature of the way they handle deals. We were under contract on a property that was suppose to be delivered vacant. They promised tenant was already moving out last year November. We entered contract and sent $45k for escrow from a high interest account we have. For 5 months they kept saying tenant was moving out, after doing some research and investigation we find out tenant was never moving out. They actually signed a new lease ending in July 2026! Long story short, after rate locks, home inspections, appraisals and lawyer fees, we are out more than $4,000! Will be writing to the BBB also!

We bought our first home with Lisa Simonelli and Diane Yetman. Met Lisa in one of the open houses…read moreand first communicated with her through text and email and decided to work with her. Lisa and Diane are very responsive to texts and phone calls and are always there to answer questions and have a great attitude about it. We saw many houses and Lisa never forced us to like something. If she knows we don't like a house, she leads us out of the house right away so we don't waste time. She has a fun attitude and will tell you the pros and cons of each house. When it was pouring one Saturday, we finally found our dream home. She helped us get a good deal with the sellers and constantly updated us. When Lisa was busy, her partner, Diane would accompany us. Diane was with us during the home inspection and she gave us good tips. Lisa and Diane were both there during closing and we couldn't have asked for a smoother transaction and process. They are a great team and if you're a first time home buyer like us, they are the one's to seek out in Staten Island. They have many connections that helped us save money. They recommended the home inspector, lawyer, and contractor which we compared our quotes to others and saved significant amount of money.

Wow! What an incredible experience! My parents needed a new place to live so I had decided to look…read morefor a broker. I got on Yelp and made me search. Joann was one of the top choices. I read some good reviews and decided to give her a call. The moment I explained my parents situation to her, I could tell over the phone that Joann was very genuine. She asked all the necessary questions in order to be able to provide some options. To be completely honest, Joann was very committed and diligent in the entire process. Her communication was outstanding. Any questions or concerns I had, she would respond immediately or if I had a questions for the landlord or agent, she would stay on top of it and notify once she would get an answer. World class service. She is very experienced and I would highly, I repeat, highly recommend Joann to anyone looking for a new place. My parents signed the lease and will be moving in their new place this week. It was a pleasure working with her. Thank you so much, Joann! You truly are the best!

I had a great pleasure working with Joan! A very cooperative…read moreprofessional, proactive, enthusiastic and responsive real estate agent. We connected our clients and made sellers and buyers win. All the best Joan! Sasha A. Gurevich Gurevich Real Estate Team At EXP Realty

Extremely disappointment. A huge lack of communication. When trying to schedule appointments to…read moreview units it's lil to no help setting concrete appointments. I have asked and attempted with follow ups to show interest and it's crickets. This my time and livelihood. If they don't want to help or work with people who are genuinely interested in a home then maybe this isn't the field for them!!! Highly disappointed

So happy with Robert Defalco's office, I dealt with Mike and Ronnie both very professional and…read moreknowledgeable, I couldn't be happier

I highly recommend Jordyn McKay to help you find an apartment in New York! Prior to working with…read moreher, I was left confused, discouraged, and exasperated by the realtors representing seemingly available apartments. All were unreliable, uninformed, incompetent, and slow to respond--if they responded at all. When they did communicate, it was followed by statements that contradicted their prior remarks or comments that made it appear they had forgotten about prior conversations. They presented an endless string of convoluted and ever-changing moving targets to apply and qualify for apartments. They usually immediately responded to an initial inquiry which was typically followed by the question, "What is your maximum budget?" It seemed as if the available apartment was posted to bait one into reaching out to them. However, any subsequent response appeared dependent on the "maximum budget." That is, if yours was not the highest for which they received then they would never respond to you. On the other hand, Jordyn listened carefully to my requirements, was sensitive to my needs, and forwarded a half dozen apartment options within hours of our first conversation. All of Jordyn's options met my criteria and were better than the ones I had targeted prior to working with her. Once I identified my top choice, Jordyn walked me through the leasing and qualifying process. She metaphorically held my hand through all of the hiccups and curveballs. Jordyn was in constant contact throughout the process. She frequently responded to my texts early mornings and well into the evenings. Jordyn was fully versed in lease agreements and strategies to qualify for apartments. She explained the steps very well and repeatedly demonstrated her acumen in this field. Jordyn allayed my concerns when appropriate and kept me upbeat when I felt discouraged. She was very familiar with all the properties that she forwarded to me as well my preferred neighborhoods. Jordyn had preexisting relationships with the apartment agents which resulted in her serving as an effective liaison for me. Jordyn is extremely charismatic and confident. She pays attention to details and always follows through with her tasks and promises. She is one of the hardest working and dedicated people I have ever met. Simply put, Jordyn is AMAZING! I am skeptical that I would have found an apartment as good as the one I just leased had it not been for Jordyn. I highly recommend Jordyn!

I highly recommend Jordyn. I had a short time frame to move from out of state to NYC for work and…read moreJordyn made it the least stressful process. She set up multiple showings for the few days I was in the city, helped me make sure my application was as strong as possible, and worked with the rental agents to get a lease quickly. Because of her, I found an incredible apartment in my price range and preferred neighborhood and all in my time frame.

I just purchased an apartment in the Fountains. Jennifer Maroni is the agent I worked with. Her…read moreknowledge of Staten Island neighborhoods is extensive. She is professional and helpful and quick to respond to requests for showings. I can't say enough about how seamless everything was. Jennifer is a terrific realtor. Jennifer always showed up for whatever was needed. I highly recommend working with Jennifer if you're looking for property on Staten Island. Thank you Jennifer for all of your help!!!! It was pleasure working with you.

Jennifer was a God send. She listened to us and made the experience as pain free as possible…read more Jennifer doesn't have problems, she has solutions! She understands that life happens and she does everything in her power to help you. You can't go wrong with her!! She will be our choice for a realtor for years to come!! Now we are just renting but she will be our go to when we are ready to settle down in a forever home. Thank you Jennifer!!!

When I cold-called the Agency looking for a realtor, they assigned me to Laura Merrill to help buy…read morean apartment for our daughter (student in NYC). Laura was incredible. She set up 23 (yes - twenty-three) viewings for me in a 3 day weekend and ran around with me the whole time. Kept her cool even when the showing realtor was late once and one time we couldn't get into an apartment. Helped me through the whole buying process - especially the paperwork to get into a co-op. Can't recommend her highly enough. Thank you Laura!

Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!

Worked with Donald to find a place to live in the NYC area. He is extremely professional,…read moreknowledgeable on the market and processes, and has strong connections to facilitate the search and buying process. Highlights: -Fast and concise communication -Quick turn and flexibility with last minute changes -Strong connections (legal teams, banks, etc.) and a great team to support -Had experience selling in a building we were looking at and was able to maneuver through the process to maximize negotiations for us -Positive attitude! Definitely one of the strong more seasoned real estate agents I've worked with. Thanks Donald!

As I did not know any real estate agents in Brooklyn, I took a chance on-line where I found Donald…read moreLai to help my daughter find an apartment. The result was perfection : he instantly bonded with her and gained her confidence. He introduced her to a range of properties, quickly assessed her preferences and completed the search in two visits. My wife and I met him, when we acted as a sounding board for her on the final tour. She and we found Donald to be highly professional, knowledgable, thorough, personable and patient. His recommendations were totally on target. He also assisted in expediting the rigorous leasing process. We would unequivocally recommend as your real estate agent of choice in Brooklyn, as well has extending that recommendation throughout the City.

John was amazing to work with. From the moment We decided to list our home, he made it as less…read morestressful as he could. Also he did a major advertising campaign. Friends and family were saying we see your home anytime we turn on social media or a website there was an ad for my home. He got us the best possible price for our home. And he likes to say if you're a motivated seller price to sell and not to sit he was right. We had 2 offers within a few weeks. Before you know it we were closing stress free and in our new home.

From the owner: I specialize in first time home buyers. I am here to help you get through the stress of buying…read more Also I specialize with sellers moving out of state. I like to help you with your needs of getting the best price for your home.