Elena Barskaya was such a pleasure to work with May 2013. I had come into NY for a short weekend to…read morefind and sign a lease for an Apartment. She was flexible, organized, methodical, and had a good working relationship with each of the owners/management companies. I knew Astoria was the place for me, but I was determined on finding a unit with all my must haves, and the majority of my wants, under my 2k budget. I have to give it to her, b/c I ended up signing on the first apartment she found. Being new to the area and pressed for time, Elena was a savior. I would recommend Elena to ANYONE moving to the Astoria Area. Her office is right under the N &Q Train Tracks. AND she knows everything about the neighborhood. 1 Month Broker Fee and $25 credit check fee. Small price to pay for excellent service and an attentive, respectable broker. DO NOT PAY MORE THAN 1 MONTH RENT FOR A BROKER IN NYC.. avoid 15%+ of the firs years rent...that is just unnecessary.

Elena is rapid-firing information about the area of Astoria in a charming slavic accent as we are…read moredriving to the first of three places she has agreed to show me that day. She is wearing an awesome bob and shades while casually driving around. The comments are so crisp and intelligent, I wonder if I have unknowingly been swallowed into a Quentin Tarantino movie. We get to the apartment and she is all casual about describing the place. She doesn't oversell it, gives me time to breath, and generally lets me feel a sense of peace in the process. I loathe, with the passion of a thousand suns, brokers who push me to rent a place.* Having already interacted with a bunch of brokers and seen a few places in the area, I realize this place is perfect for me and put in an app. Throughout the business end of the process, she operated with military efficiency and yet was pliable, letting me photocopy her driver's license and broker's license. I came to take pleasure in her sense of humor and she made the process more enjoyable by being forthcoming. She was on time, always had her shit together, gave me extra info about the neighborhood during lease signing, and finally drove me to the place to try the keys out after the lease was signed. I would recommend her to anyone who likes honest, no-nonsense brokers. * pond scum

Dillon is one of the few brokers that act in your best interest. I've worked with multiple ones…read morethat try to guilt you into buying a home or even get you involved in a bidding war. I've had brokers that know nothing about the home they are selling. He is an outstanding real estate broker who puts in the work and research in finding what is right for you. Honesty is also important in a business like this because as a buyer/seller of a home, you want to know you are purchasing or selling a home without any regrets. Dillon is realistic and shows me the facts about what is or isn't possible. I would recommend him to any person purchasing or selling a home in a heart beat.

worst experience ever! this is scam, they required $1000 (refundable) to apply to an apartment,…read morewhich I stupidly paid and then sat on the application for weeks. after all the back and forth they refused to send back my $1000 deposit. Lisa was extremely rude. I have had to file a complaint and sue them in small claims. stay away from this sham of a renal agency

they made me pay 2K, a week later said I can't get the apartment. and now are not giving me back my…read more2K. I am going to call the police

I have dealt with quite a few real estate agencies over the years as we have bought and sold quite…read morea few properties between my close family and friends. Without getting into some cliche melodrama about how effective this agency has been, I will simply suggest that this was by far the best experience I have ever had with agents and realtors. My realtor was Rich Kim and the real estate agent was Eleanor Kim. I would highly recommend 2Win as they are the future of real estate.

My husband and I loved doing business with SunriseMortgage. Everyone was amazing and super helpful…read morefrom start to end. They were always available to answer all of our questions, and always very courteous and professional! Due to Covid-19 we were unable to meet in person but, I feel like I've known them for years. Hope we can meet in person one day. Thank you guys, you rock! Cesar and Yahaira

Tony is so knowledgeable and shares any and all mortgage information in terms that are…read moreunderstandable and make sense! Unlike the usual high pressure, fast talking mortgage reps, that are typical in the field, I kept finding Tony guiding me through the daunting process with all the ins and outs. Best though, he helps you to maneuver almost effortlessly through it all!

On January 6, 2026, I spoke with loan officer John Murphy of Cliffco Mortgage Bankers regarding my…read moreinterest in obtaining a Home Equity Line of Credit (HELOC). John explained that Cliffco does not offer HELOCs and instead recommended a cash-out refinance. After giving it considerable thought and doing my own research, I decided to move forward with the cash-out refinance based on his recommendation. On February 4, 2026, I provided all of the requested documentation, as well as every follow-up document requested afterward, in a timely manner. Based on my income, credit, and the fact that I owned my residence outright with no existing mortgage, I was under the impression that I qualified for the refinance. I was also advised, and independently confirmed through my own research, that a cash-out refinance would typically take approximately 30-45 days to complete. Today is August 8, 2026--six months after submitting my documentation--and I still do not have a resolution. At this point, I have completely lost confidence in the process and am extremely disappointed with my experience. I feel that I have spent an unreasonable amount of time, energy, and money trying to get this loan processed. There was very little proactive communication or follow-up from the bank. Most, if not all, of the follow-up came from me. When additional information was requested, I provided it, only to encounter what often felt like unnecessary or excessive requests that further delayed the process. Waiting six months for something I was told could take 30-45 days has been extremely frustrating. I believe I have been more than patient throughout this process. I am also a licensed real estate agent and have referred clients to Cliffco Mortgage Bankers in the past who were seeking financing. I have received mixed feedback from some of those clients, but I never expected to have such a negative experience myself--especially considering that I felt I had established a good rapport with the loan officer. Unfortunately, this experience has completely changed my opinion of Cliffco Mortgage Banker. Based on what I have personally experienced, I will not use or recommend Cliffco Mortgage Bankers in the future. To anyone considering using this company, I strongly encourage you to do your research, ask detailed questions about the expected timeline and communication process, and consider your alternatives before moving forward. My experience has been extremely disappointing, and I would not recommend Cliffco Mortgage Bankers

Beware if you're shopping around for rates - Cliffco's loan officers will run a hard credit check…read moreon a pre-approval even if you decide not to use them. No other loan company I worked with did this, and so I had a lower credit score than I should have had when I locked in my rates with another company. This may have caused some monetary damages to me and I may be paying a higher rate on my mortgage because of them.

Victor and Diane at Greenpoint Properties are leaps and bounds ahead of the rest of the Greenpoint…read morebroker options in terms of professionalism, availability, friendliness, etc. We looked at several apartments with other brokers, and if you're going to fork over a month's rent, it might as well be to courteous and knowledgeable brokers such as these guys. They were responsive throughout the whole process and I really appreciated the follow-up email after we moved in. Call them up if you're looking for a gorgeous, affordable apartment in the neighborhood!

After dealing with so many inconsistent, rude and lazy brokers in NYC (who insisted on jerking me…read morearound showing me completely overpriced apartments,) it was such a relief to meet Victor and Diane. I look forward to passing their names along to any future contacts of mine who want an amazing place to call home in Greenpoint!

Would like to write about Cheryl (in particular) who has been incredibly helpful with multiple…read moreissues. It's easy to feel lost when a tenant of a large real estate company. It is especially problematic when the company is trying to go paperless, and more internet based. My mother is elderly and was having a lot of issues keeping up this transformation. Cheryl is a breath of fresh air! She communicates wonderfully via email and was even kind enough to speak with us on the phone and to hold ours hands with setting up and payment account. Definitely an asset to the company. Keep up the good work!!

WARNING: NO HEAT We…read moremoved in their new development project - 606 West 30 in hudson yard Beyond the numerous problems tenants have mentioned in Google review, the building repeatedly fail to provide the bare minimum required BY LAW - to provide heat to tenant. For two weeks during the coldest months in NYC (January/February), multiple units, including mine, were without heat. This is a blatant violation of housing laws. My apartment was freezing, and I was sick. Management refused to provide any rent abatement during the no heat period. I am pursuing legal action. Renters, protect yourselves and look elsewhere.