I had the most mortifying experience today while attempting to shop at this store/location. It is very clear to me that the store is severely understaffed and my intentions were to purchase a necklace and a suit for my date tonight. Unfortunately, upon waiting for what seemed to be over 20 mins for an associate to appear in the accessories department, no one showed up. I decided to try on a suit that was on the display: Grey blazer, Grey pants and a floral shirt. I didn't like the fit of it so I left it in the dressing room and asked the associate at the desk if she was able to help me with jewellery in which she requested someone to walk me over. Finally a man appeared at the stand and was helping another customer so I decided to leave. Upon exiting the store an APD officer ran after me and told me an employee accused me of THEFT! I was already in the intersection, as I was heading to Express, and he requested that I walk back to the sidewalk and asked if I can open my motorcycle bag. I obliged as I only had my keys, wallet and a prescription in it. Once my public embarrassment session was over, I requested that the officer please walk me back in and point out the employee that accused me of STEALING. The loss prevention associate promptly asked the officer if he checked my bag in which the officer nodded and acknowledged that there was nothing in it. I asked associate what she thought I stole and she mentioned the clerk in the suits department couldn't locate the suit I took in the dressing room. The very same suit of which she was actively bringing out of the dressing room and hanging on the rack. I requested a manager at this point, and a manager named, Sean, came and offered zero remorse or empathy for enforcing a system of bias and blatant prejudice. I asked Sean if Dillards had an articulated policy for suspicious behaviors or did the store just make a habit of targeting young black men and making it an obligation for them to purchase something or else they send police officers running after them in broad daylight and accuse them of theft. I would never spend my money at this location or any Dillards in the future. To think I was an employee of Dillards while in undergraduate studies and to see how far they've declined to employing racist false accusations under the guise of "policy," disgusting! read more