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    Diks Autoverhuur

    3.0 (14 reviews)
    Closed 8:00 am - 7:30 pm

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    Enterprise Rent a car

    Enterprise Rent a car

    2.8(14 reviews)
    2.6 kmCentrum

    Bad experience with Alamo/Enterprise Rent a Car in Eindhoven:…read moreI rented a BMW Series 1 for 10 days - great car, no issues at all. At drop-off, however, they claimed there was a tiny scratch (less than 1 cm) on the rim, something I hadn't even noticed. Honestly, I hadn't checked the rims so closely, and it might have already been there. A week later I was charged almost €300: €250 for that tiny scratch plus admin fees. I disputed the charge as completely disproportionate, but after 10 days of "review" they replied curtly that it was a fixed fee according to their damage matrix, with no intention of reconsidering. They already had my credit card on file, so nothing I could do. Let's be honest: they won't replace the rim, they'll just add the note to the car's record and wait for the next unlucky customer. Beware of Alamo/Enterprise Rent a Car: check the car extremely carefully and expect unpleasant surprises.

    Together with my friends we rented a car from Enterprise in Glasgow International Airport. From day…read more1 we noticed a weird sound, and a couple days later a red signal in the board panel indicated "WARNING: Gearbox Failure Risk". At that time we were in Inverness and we brought the car to the office located at the airport. They told us to come back the following day as it was on a Sunday and their branch for damaged cars was closed. We came back next day and they said they could only give us an electric car for the day and we should call Glasgow airport office to get a (petrol) replacement car. We phoned countless times to the customer service number in the Glasgow office and spoke to many employees; all of them said the same thing, along the lines of: "leave it in my hands we will find a replacement car for you and we will contact to give you further instructions to get it"... none of them did anything and nobody ever contacted back, and we spend the whole day of Monday calling. In frustration we returned to the Inverness office on Tuesday, they kept saying that the problem and the responsibility was with the office in Glasgow and we should call them. We explained that we had been calling all day long with cero result. Only when we explained that we had lo leave our accommodation in Inverness and move on to our next accommodation in the isle of Skye, and that there were not easy access to charging stations for electric vehicles in the place we were heading to they accepted to provide us with a petrol replacement car, at 16:00 hr. The whole experience was frustrating, extremely unpleasant and we lost three days of our vacation doing nothing but fighting to get our car replaced. I will certainly never use this rental company again!!

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    Enterprise Rent a car
    Enterprise Rent a car
    Enterprise Rent a car

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    Sixt auto verhuur

    Sixt auto verhuur

    1.8(23 reviews)
    2.7 kmCentrum

    I could focus on the fact that sift could not provide the type of car I requested or any other…read moreluxury sedan or the fact that they offered me a Lynq and called it an upgrade from a BMW or that they gave me the usual hard sell for upgrade coverage that cost almost as much as the rental or that they required a security deposit (which is not done in the US.) All of those tactics paled when compared with the fact that, after signing for the car, they made us walk almost a mile to a mysterious parking garage (with out-of-order elevator and little signage) to pick up the car. We are two mature people dragging luggage about a mile! No shuttle, no staff to drive us to the garage! The Sixt business model must assume they never need return customers! Staff were pleasant and the car works, but the long walk was unforgivable.

    Nice on the front end, abandoned on the return…read more When we arrived to pick up the car, we had no trouble finding the location of the office. The pickup process was long and took almost 30 minutes to confirm the reservation. After we were confirmed, we were pointed in the direction of a building on the edge of the train station complex, maybe 300m away. A nice gentleman met us there and picked us up in their shuttle to drive to the car park where the car was located. We had a large group of 6 and all the associated luggage that comes with that. We booked a van and everything was great with the vehicle. One of our party has mobility issues and was able to get in and out of the van comfortably. The return is where it all unravelled. We arrived back on the last day of our trip, at the agreed drop off time to the car park. There was no staff member to be found at the office in the car park. Eventually, a shuttle pulled in with some other customers and a staff member. We told him we were there to drop off the car and asked if we could be returned to the point we were picked up, 300m from the train station. He told us he was too busy and there was no shuttle available back to the station. We suggested we drive the car back to the shuttle pick up spot and deliver the keys to the office. His response, "I don't care what you do". Our only option was to walk back to the station. We unloaded all our bags and set off to the lift only to discover it was broken. Our only option was to walk up the car park entrance ramp and walk back to the station. The walk was almost 1km with all our bags and our person with restricted mobility. If this location is going to provide shuttle service, it needs to be in both directions. We felt like it was all nice on the front end until they have secured your money, then abandon you. We will never book with Sixt in any location worldwide due to the way we were treated.

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    Diks Autoverhuur - carrental - Updated May 2026

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