Stayed here for a whole week based on a review from Rick Steve's book on Amsterdam. We were moving…read moreto Central Asia for two years and stopped mid-way for a week's vacation before plunging into a life of hardship, relative to life in the US. Hence, we showed up with quite a lot of luggage - 3 large, 2 medium and 2 small bags plus 2 day packs. We let them know ahead of time that this would be the case. Well. We arrive to check in and the hotel owner stood outside laughing at us and our bags. He did not make one single effort to help us lug our bags up to the second floor. His wife looked at us continually throughout the week-long stay with disdain, and snidely referred to all our luggage. We kept telling them we were moving to a country (Tajikistan) for two years and needed to bring lots of clothes, but they acted as if we were stupid Americans who were going to wear all these clothes in Amsterdam/Haarlem. Though his wife was continually rude and mostly pretended not to understand English, the hotel owner was not always rude and made a fairly good cup of joe. Breakfast is the exact same thing every day, bread, ham, boiled egg, cereal, juice. After three days you are wanting something different. The cat is the only bright spot in the whole place, as the amenities are fairly poor. No comparison to the hotel in Delft that Steves recommends at the same price. Due to the way we were treated, we did not spend one extra penny in the hotel. Every night we ate and drank out on the town, spending quite lavishly at times, but not one extra dime at Amadeus. So I'm guessing they lost out on close to $800 worth of extra business. We loved Haarlem but will stay elsewhere next time.