We rented a car from this Avis while we were visiting Amsterdam. Renting a car in Europe works…read morepretty much the same as it does in the U.S. (We did get an international drivers license before we came, fyi.) This location is not fancy but the staff was exceedingly great. The woman who helped us offered to upgrade us and then even let us select the vehicle we wanted. We were given an almost brand new car that had all the bells and whistles you want in a modern car as well as an absolutely great in-car guidance system with a huge screen (we kind of loved it). Our friend then proceeded to ask us about our trip, where we were going with the car and she gave us a number of helpful tips and suggestions. Totally unnecessary but extremely appreciated. She and the gentleman who did the walkaround with us were both just as nice and could be. Our rental went smoothly, we returned using the key drop box as instructed and had no issues at all. Would absolutely rent from here again.

Quick, clean and nice cars. Prices were reasonable. Not much more can be said! Would rent from…read morethem again, simple process and they spoke English well!

From the owner: Autoradam beschikt over diverse moderne tankstations en autowasstraten maar u kunt bij Autoradam…read moreook terecht voor autolease of een auto huren. Een modern autobedrijf dat al meer dan honderd jaar dezelfde filosofie hanteert: 'Uitstekende kwaliteit tegen de laagste prijzen.

On Sunday, April 13th, my boyfriend and I rented a van from Diks. I've rented from Diks several…read moretimes over the past few years and I know how things work there. Up until last week, I was always very satisfied. However, on the morning of April 13th, my boyfriend and I picked up three pieces of furniture in our region. After that, we drove back to Amsterdam. By then, it was late morning. The loading area of the van is separate from the cabin, and the cabin had three seats. I was in the driver's seat, my boyfriend sat next to the passenger-side door, and the middle seat was left empty. We did not change anything in the cabin setup. I only touched the steering wheel, pedals, and gear stick. To unload, we parked in Amsterdam around noon with the hazard lights on for about fifteen minutes. We brought the furniture inside, I fed the cat, and walked the dog to the tree on the corner. My boyfriend waited in the van. After this fifteen-minute break, the van wouldn't start. Since we couldn't imagine the battery was the issue -- we had been driving all morning and hadn't turned on anything extra -- we called Diks, and they referred us to their roadside assistance service. The roadside mechanic arrived and got us going again. On his form, he noted "jump start provided." We still had more items to collect, so we continued on our way and returned the van at the end of the afternoon. Normally, I receive my deposit back within a few days, but this time I received an invoice for an additional payment, including €350 for the roadside assistance! I understand that if you cause the problem yourself, you're responsible for those costs. However, in this case, we strongly believe we didn't cause it ourselves. We didn't turn anything on in the cabin or loading area -- it's quite possible the battery was simply old, because being parked with the hazard lights on for fifteen minutes should not cause a failure under normal conditions. For this reason, I've emailed my story to Diks multiple times, but I keep getting the same standard reply: that I signed a contract and therefore must pay. I disagree with this, for the reasons mentioned above. Not only do I feel my complaint is not being taken seriously, it also feels like a major injustice to a loyal customer.

Rented the car for two weeks in the winter of 22 and it was great. Very good price for a nice car…read more Their services quick and they even have coffee. We fortunately had some damage, but they handled it very professionally. Will definitely rent again there!

Bad experience with Alamo/Enterprise Rent a Car in Eindhoven:…read moreI rented a BMW Series 1 for 10 days - great car, no issues at all. At drop-off, however, they claimed there was a tiny scratch (less than 1 cm) on the rim, something I hadn't even noticed. Honestly, I hadn't checked the rims so closely, and it might have already been there. A week later I was charged almost €300: €250 for that tiny scratch plus admin fees. I disputed the charge as completely disproportionate, but after 10 days of "review" they replied curtly that it was a fixed fee according to their damage matrix, with no intention of reconsidering. They already had my credit card on file, so nothing I could do. Let's be honest: they won't replace the rim, they'll just add the note to the car's record and wait for the next unlucky customer. Beware of Alamo/Enterprise Rent a Car: check the car extremely carefully and expect unpleasant surprises.

Together with my friends we rented a car from Enterprise in Glasgow International Airport. From day…read more1 we noticed a weird sound, and a couple days later a red signal in the board panel indicated "WARNING: Gearbox Failure Risk". At that time we were in Inverness and we brought the car to the office located at the airport. They told us to come back the following day as it was on a Sunday and their branch for damaged cars was closed. We came back next day and they said they could only give us an electric car for the day and we should call Glasgow airport office to get a (petrol) replacement car. We phoned countless times to the customer service number in the Glasgow office and spoke to many employees; all of them said the same thing, along the lines of: "leave it in my hands we will find a replacement car for you and we will contact to give you further instructions to get it"... none of them did anything and nobody ever contacted back, and we spend the whole day of Monday calling. In frustration we returned to the Inverness office on Tuesday, they kept saying that the problem and the responsibility was with the office in Glasgow and we should call them. We explained that we had been calling all day long with cero result. Only when we explained that we had lo leave our accommodation in Inverness and move on to our next accommodation in the isle of Skye, and that there were not easy access to charging stations for electric vehicles in the place we were heading to they accepted to provide us with a petrol replacement car, at 16:00 hr. The whole experience was frustrating, extremely unpleasant and we lost three days of our vacation doing nothing but fighting to get our car replaced. I will certainly never use this rental company again!!