Alright, I would like to educate people looking to review digstown on the fact that the long ( incorrect ) review by Byron should not be trusted. I am a customer or Digstown and have a best friend who works there who would never lie to me. I know many of the employee's who are good people. Byron comments on ther false inability to follow specific directions. My dog needs to be tucked in, given medications, and fed in special food bowls. They have always completed this b/c I have seen them do so when my friend has sent me pictures of them doing so. They always feed animals ( if a dog does not eat, it is b/c just like humans, dogs get stressed when they are left somewhere too, often causing lack of appetite) Though Byron claims to KNOW his puppy... I knwo my dogs too, my dogs ALWAYS eat too, sometimes at digstown they do not, due to excitement, or stress. The women who works the front desc is a Bel Rea graduated Vetrinary Technician, SO I call absolute BS on this whole " what medicine" comment. My one dog has seizures if he misses two doses of meds, something I never told digstown. My dog has never had seizures after hsi stay at Digstown, which proves to me he always receives his medication. The comment on the beds, ACTUALLY the dogs do not sleep on "cold cement" All dogs owners are asked to bring anything including beds and toys that the dog would like to sleep with/on. If a dog does not have a bed ( or the owners neglect to bring one) the dogs are offered a cotton fluffy bed ( ask for a tour, you will see them all over the back in the runs) Digstown chooses not to give afternoon naps b/c so many owners have said they do not want there dogs to be forced to rest if they want to play all day. That is why I LOVE digstown. its the only place my dogs can have fun ALL DAY and I do not have to pay extra. If you would like your dog to have a nap, you call them and your dog will receive one. As for the comment on staff age... I do not think it is correct of Byron to be descriminatory of age. My friends who work there are 21, 26, 35, and 38 years of age. The comment on the Ziplock bag being full of food is , digstown trys there best to save the customers money. I myself have asked them if my dogs do not eat there meals, to please save them and put them back in the bag. they told me they always do that. so that explains that. As for the losing the bed situation... not possible. When you bring your dog's belongings to Digstown, they take digital photos of all there belongings and the date. if anything were to go missing, they look at the picture and would reimburse you for the loss. My dogs have 2 beds and several toys,, none of which have ever been lost. As for the whole knowing your dog thing .. obviously you do not. My dogs have been to the Petsmart Pet hotel, and came home CRAZY b/c they did not play and have fun. I have been sent pictures of my dogs taking naps at digstown, and when I pick them up they are still exhausted and hungry ( even when they eat) b/c they spent so much time havging fun in the pools and with the other dogs !!! I fully recomment this daycare as I bring my dogs all the time !!!! Also, they give you a FREE day of caycare to start, so try it for yourself and see !!! Dont take mine, or the incorrect "byron"'s words for it !!! read more

I think this place is AMAZING!! My dog goes almost everyday and loves it! I don't know what I would do without this place. It's such a comfort to be able to leave my little puppy and occasionally my 12 year old dog in the loving and friendly hands of the Digstown staff. I am totally shocked that there are any poor reviews...looking at the dates I am sure that if there were any staff who were unqualified they are no longer there because everyone at Digstown is friendly, caring and very capable. They all know my dogs' name and greet them with lots of love and attention. My 5 month old pup comes home tired and I know he has had a lot of human attention. The staff often tell me about his day and who he played with. He started going as soon as he had all of his shots and because he was a puppy they often brought him to the front for a little rest and more attention. There are 3 separate runs for the dogs to be separated by level of activity-which is great! There are pools for the dogs to play in and recently brand new fences all around. There is an inside and outside area for the dogs to run and play. There are "suites" for the dogs who stay overnight and a staff member on site at all times! They encourage overnight dogs to leave a bed, toy, etc. so when they go to their suites after playing all day they will have some comfort of home. When we went out of town and had to leave our dogs overnight, my husband personally got calls from the staff with updates. I WOULD DEFINITELY RECOMMEND THIS PLACE TO EVERYONE WHO CARES ABOUT THEIR DOG!! I will be going here for years to come-I wouldn't go anywhere else. It is a wonderful place!!! read more

I have taken my dog Bucky to Digstown since the first day they opened in Stapleton. I watched the facility being built from the ground up. Bucky and I attended the grand opening preview, huddled up for about 3 minutes and concluded that Digstown was the place for Bucky. He has been there for day visits as well as over-night 'camping trips.' Bucky actually starts to squeak when we are about six blocks away from Digstown in the car. He knows where he's going and he's excited about it...as am I. I know he's going to have a great day or boarding visit. He feels so welcomed there that he usually charges down the hall without even a look back. The staff always welcomes him with lots of attention, care and respect. Bucky is a rescued Golden Retriever who came from a very bad situation. His attitude around other dogs wasn't always the best - at first. The Digstown staff paid careful attention to that issue and now he does very well around other animals. I attribute the attention and care he received at Digstown to helping Bucky adjust to other dogs. Now he runs the place, or so I'm told. They also have play pools of water - very high on Bucky's list of favorites. Boarding is also first-rate. Bucky is fed appropriately and given his meds per instructions. The boarding facilities are excellent and I welcome Digstown's policy of no cages. As an 'original' customer, I have yet to find any dog care service, including some vets, that measures up to the quality and attention offered at Digstown. We're not even looking - Bucky will go nowhere else than Digstown. David D. read more

so this is a follow up review,digstown has the worst customer service ever. i had an issue with my dog getting bit ,and at the time after the manager finally called me back after three days they offered me 10 free days,i declined and said just refund my money for the day i will not be going there again he took my cc number and said ok,never did he say ill talk to the owner about iT(who at that point prob should have called herself) so i call a week later and he says no i didnt refund you and im busy and hung up,again he could have just explained why and it would have been over.so i go in and he begins to tell me that we are lying no bite happened there,(but if we lying why offer 10 days free?)then he says my wife came back like an idiot banging on the door after it happened,and my dog is kinda retarded and dosnt interact with other dogs so she couldnt have been bit(but in the begining they said we cant watch all the dogs all the time)anyway after the overweight dirty manager starting looking like he was gonna cry i left) so well just see them in court.but do not take your dogs here read more

I was a little skeptical to drop my dog, Rollins, off at Digstown last fall. It's not that I didn't trust the place, I just realize that I am one of those overbearing dogowners who treats his dog as a kid. Maybe I don't have a whole lot else going on in my life, so that's possibly why I decided to write this review. Rollins means a lot to me, and Digstown is a safe, enjoyable setting for him. The Digstown staff is young, friendly, and empathetic towards dogs. I think most of them are vet students in the surrounding area. Rollins has memorized the route from my house to Digstown, so he starts to whimper and jump around, tail wagging, as we drive closer. He runs right to the door, and is greeted by the staff, who know him by name. Since Fall, I bring in Rollins weekly or bi-weekly. I've never had a poor experience there, and I thank the Digstown staff for the care they provide for Rollins. Above all, I thank them for providing a safe setting to drain his energy. At the end of the day, that's what its all about. I highly recommend Digstown. read more

I love everything about Digstown! I have been taking my Great Dane there for over 4 years and have always been greeted at the door with smiles and a staff that is excited to see my dog. He goes once a week, plays hard, gets his bath, nails trimmed and is always excited to go back. He has also stayed for extended periods of time without any trouble. During the summer his pink paws can get a little raw because he plays all day and they have even taken the time to pull him in, soak his feet and make home rest. They also let me know every time I pick him up how he has done for the day and how he likes to protect the property from people who get to close to the fence. I highly recommend Digstown and it makes me sad to see others write such horrible reviews about this little gem. I think people who have their dogs on such a rigid schedule may need to stay home and provide care for their own dogs and we need to remember some people will never be satisfied. This is a small business and I love supporting them and will continue to do so. Thanks Digstown!! read more

Digstown ROCKS! I have had dogs my whole life and have boarded them for short and long periods. Digstown, without question, is the BEST. My dogs goes NUTS when we pull up to Digstown (easy, free, street parking right next to the front door). She is so excited to get in and start playing. At the end of the day, my dogs is smiling ear to ear and exhausted from another fantastic day. The staff at Digstown is always pleasant and friendly and ready to answer any questions. On my second visit, they already knew my dog's and my name the moment I walked in. We felt very 'at home'. I have boarded my dog there for a week when travelling and it gives me a great feeling to know she will be well cared for (and have a blast) while I am gone. The only negative I can give Digstown is that I can't stay and play, too! :-) Trust your animal friend to Digstown, take your animal friend to Digstown, and spread the word. If I could give 6 stars, I would. read more

We have had four different dogs at Digstown (old and young) in the last five years for daycare and boarding. All of them have been happy there. The staff have been friendly and helpful to us, including dealing with various medications over the years. They let us know if our dogs' vaccinations will expire soon so we don't have any surprises the next time we drop them off. They have notified us of pink paws or if the dogs got overstimulated that day. We have received phone calls from the manager during vacation just to let us know the dogs are doing well. I feel like the staff is as attentive and responsive as they can be at a facility of this size and style. If your dog needs one-on-one attention, has a special sleep schedule, or can't handle being around other dogs all day, you'll be happier with a traditional kennel facility. If you have a normal, active, fun-loving dog, Digstown is a great choice! read more

I have been taking my dog Brody to Digstown since I moved to the Stapleton area. The staff is fabulous & my dog literally runs to the front door while wagging his tail estatically everytime I bring him. Most of the staff members remember Brody by name & I normally only bring him once a week! A couple of times I've been running a few minutes late & when I've called or they've called me to find out if I was on my way, the staff was more than willing to stay open after 7:30pm until I was able to get to Digstown. Brody loves the pools as I can tell he's still damp when I pick him up. You have the option to request a bath and nail trim for only $10 prior to picking your dog up. I always feel great about leaving Brody as the staff is incredible! I've boarded him here also and he comes home tired and exhausted. Fabulous doggy daycare. Very, very pleased! Kelli read more

I have been taking my puppy to Digstown since I got her and she is now 6 months old. I had a cat for 13 years so getting acclimated to a dog again took some time. I was nervous to take her as I had fear of her interaction with other dogs. I was welcomed by the staff and Jack gave me his personal cell number to call and/or text throughout the day since he sensed my apprehension. The staff at Digstown welcomed my puppy and are always so helpful since I travel for work. It has truly helped my puppy be more social and they taught her to sit as well. The staff cares about my puppy, know her by name and are excited to see her even sad when she has to go sometimes. I highly recommend Digstown and wouldn't take my puppy anywhere else. She gets so excited when I get out the bag that she associates with Digstown and waits in the car for me until we leave. read more

My dog is one of the most important things in my life so I am quite careful as to who I have taking care of her. I have gone to a handful of other daycares and boarding places but Diggstown is the best I have seen. I have been taking my dog to Diggstown since about 6 months after they opened and my dog is there a lot including daycare and overnights since a lot of my work is out of town. The staff is wonderful, caring and dog-loving! The facility is outstanding and clean as I have never smelled that "doggy" smell like I have experienced in other facilities. In addition, I LOVE the fact that they have someone on site 24-7 in case an emergency happens....most other dog boarding places does not have that! She has now been going for over 6 years and I wouldn't take her anywhere else! read more

I adopted my golden, Willow, about 6 months ago and was looking for a place to take her when I had a long day at work and did not want to leave her home alone. A friend recommended Digstown, and we've been going there regularly ever since. The staff welcomes Willow by name when we walk in and they are always so friendly and happy to see all of the dogs as they come in for the day. Every time I pick Willow up, she is a ball of energy, tail wagging franticly, excited from her day of play with all the other dogs. The facility is very nice, with shallow pools for the dogs to play in during the summer months and a good amount of room to run and play. I feel good about leaving her there, confident that she is perfectly safe, well cared for, and guaranteed to have fun all day. read more

Our dog, Chuck, is just like our baby! When we decided to use a daycare facilitly we did tons of research before selecting Digstown. We found the staff to be caring and the facililty is designed for dogs. We have not been disappointed! It has been a treat to watch Chuck run into Digstown for a great day of play and fun. We know he loves it as he gets excited when we turn the corner as we arrive. The staff has been amazing. They are always willilng to answer questions and adapt to our needs for special requests such as meal times and giving medication. As a human, I love the very reasonably priced baths and nail clipping. We have used other daycare and boarding in the past but Digstown is by far the best experience we have had for our family! read more

We have been taking our dog Riley there for the past 1 1/2 years for doggie daycare. He started there when he was just 6months old and is now 2. He absolutely loves this place. He can't wait to get there in the am and he, while happy to see us, does not want to leave when we pick him up. The staff knows him by name and obviously treat him well. He has never acted scared when we drop him off. That tells me that they treat him well. They are very observant of the dogs. They have reported to us that he had a cut on his foot while he was playing. They patched him up and kept us informed. If we have had any concerns, the management listens and follows up later. That makes us continue to go back. read more

I have two furry children Louie & Romo that I adore and love so very much.. but nothing makes me feel happier but when I pull up to Digstown and they are whining and barking with excitement .. I open the car door and Romo who is only 4 pounds has to be put on the ground but Louie jumps down and runs to the front door of Digstown and if I don't open it fast enough he starts scratching at it... that's what makes my heart smile when I see my little boyz so happy to be somewhere without me. Thank you to are second family at Digstown for loving my boyz so much and restoring my faith with such a wonderful Doggie Daycare... You are all so very great... Deb read more

I have a dog that is extremely skiddish around people and I met with the manager prior to sending him over there and he listened to my concerns. He has now been going there for about 3 1/2 yrs and he loves it so much he starts whining when we get close to it. It's taken years but some of the staff that have been there a long time are always commenting on the fact that Tucker will finally come up to them and let them pet him. And I've kept him there for overnites as well and sometimes up to 10 days and have never had any issues and he seems to love being there even for overnites which is saying alot! read more

We've been taking our 2.5 year old dog to Digstown since he was a 6 month old puppy, both for occasional boarding and once a week for daycare. He loves it there! We only have to say the word "Digstown" and he is wagging like crazy and waiting by the door. We have called several times when boarding him and always received prompt calls back with status updates. They know Leo by name, and I can tell that they truly love him. They even noticed when he got new collar. We have never had a problem. Highly recommend it. Don't listen to the haters! This a great place. read more

I have been taking my pups to Digstown for years, and could not be happier. My pups are always excited, alway get to play with lots of other pups, I get detailed reports of how my pups did, and we have even gotten the lucky draw of a free bath (they do daily free baths)! I do feel like the folks care about my pups, and a lot of the staff are even vet techs. This is a great place for daycare and for boarding - I know they have a lot of very very happy customers, and I wish more customers wrote up the positives of this place - they deserve it! read more

My Australian Shepherd loves this place! As we drive up she starts squealing and barking with excitement. She runs through the front door and doesn't look back. We have always used for boarding (usually 5-7 days for vacations) and she comes home exhausted. After using Digstown for 3 years I finally just took the full tour of their facility and I see why my dog loves it. Tons of room for running indoor and out and big sleeping areas. Recommendation: bring a blanket or small dog bed for the cement floor for nighttime. read more