I was looking to purchase a 2023 GMC AT4 from Jim Ellis initially but after looking at the 2024s…read moremore thoroughly I opted for one of them. While still in Florida I was able to easily 'seal the deal' on the exact AT4 I wanted. I want to thank Nathan Watson for being my salesman and should he be there when I come back he will be the one I'd speak to. Nathan stands above many other sales associates being not only personable and responsive but also responsive! His responsiveness is what led me to ATL over another dealership a few states away. Nathan took the time to correspond with me to ensure the deal was good by the time of my arrival a few days later. Needless to say Jim Ellis is the best dealership I've purchased a vehicle from in all my years. They made it fast, easy, and no hassle - exactly the way it should be.

They advertise that they'll beat your CarMax trade in by $500. CarMax offered me $24,000 to buy…read moremy vehicle so I wasted my time with Jim Ellis thinking they'd offer $24,500. Nope, they wouldn't go over $22,000, which is what they claim the KBB value is. So I'm now sitting here waiting for my $24,000 check from CarMax across the street.

I just needed the restroom. The cashier was rude, and told me no. Other people just walked right on…read moreby without a problem.

Great service staff. Always very helpful and answers all your questions. I always trust them.read more

Nice owner, staff stayed late to accommodate me. I was in need of two front tires and I couldn't…read moremake it here until their closing time, 5:30pm. Shawn, the owner said to come anyway. The staff stayed an extra 40 min, put two new front tires on my car and 6 months later, I'm still driving it so I think that's a win! Give this place a chance. Shawn is fun guy, his personality might be a little subdued when it gets busy but overall he's a good guy that'll make sure things get done right.

As I didn't want to come out of pocket with the money I had to spend on my truck, I needed the work…read moredone before I had an accident on the road. Prices: I needed more ball bearings for my front wheels because every time I turned my steering wheel, it sounded like my truck was haunted. It would squeal so much you would think you're watching an Alfred Hitchcock movie. I checked prices from 2 other different places and all of the prices were competitive. So I decided to come here since it was close to my house. New ball bearings parts and labor hit me for $616. As they were doing that they found my tires were wearing out on the edges on the inside where I couldn't see it. They were ready to go at anytime. So I also got a quote for 2 new tires and alignment and that hit me for $433 total. As I have a truck with 24 inch tires, I'm used to paying $350 for 2 of them plus the alignment was $80. That was in my price range so total I dropped $1,033 in 2 days. The work: They really surprised me on the work as they quoted me a 4 hour work time on the ball bearings and were done within 2 and a half hours. So I went to pick my truck up and it was so silent. Now I'm happy if I'm out at night that I won't wake all of my neighbors up. As well as the tires and alignment the next day, which was today, they quoted me at least 2 and a half hours. They were done in an hour and 20 from the time they brought my truck to the back. It was really quick service. At the end of the day, I'll have to keep these guys on my radar and when I need something, just call and set up an appointment time. When I did it, I just called me an Uber to pick me up and drop me back off on the first day. Today, I just caught me a little nap but didn't sleep too long as they were already done. If any of you need anything and in the Dacula area, give these guys a try.

I'm an older single woman from out of town, always cautious about trying a new mechanic bc I know…read morelittle about cars and they can easily cheat me. Tran came highly recommended by local friends. He took my car in on very short notice, identified and corrected the problem within an hour, and charged the most reasonable rate I've ever paid. Also friendly and communicative.

Quality work, great customer service and fair pricing here. I've taken my car to get serviced at…read moreWorld of Toyota and Gulf off of Medlock Rd in Decatur for years but will not be going to either since finding this place.

Wonderful customer service, always gets my bus fixed and decent pricing. I had many issues that…read moreneeded to be fixed and they fixed it every time.

This place is bad news all the way around after 3 months and several misdiagnosis on my vehicle…read morethis vehicle still not fixed and they regret to tell me that I should have sold it is there way of saying get rid of it when they could have said that from the get-go normally that they don't know what they're doing and how to work on my vehicle vehicle is worse condition than it was then when I got there after $6,000 in work later it still has the same thing wrong insurance company won't even tow my car back there because it's been told there so many times they themselves says that this is a bad place and bad business unprofessional and racist and would not stand and hold up on their word nothing but lies and lies and lies from owner co-ow ner and mechanic my carbon towed in had to tow it out for us to go somewhere else

One of the last places in Atlanta, possibly GA, that has full service gas pumping. It is a little…read moremore but when you need it is priceless. For me I needed my air checked on my tires, didn't have my gauge thingie and was about to get on the highway. They pumped the gas, filled the air and cleaned my windows with a smile and made me understand how much nicer it is than standing next to a pump. A lady could get used to this!

Coming to this Chevron will make you question why you bother going to the other crappy gas places…read morearound town....the first thing you will notice is "full service" and "self service" Seriously, it's like 1950's again with Bobby Darin on the radio. What I learned by coming here is even if you pull into the self service they still treat you like full service and will clean your windshield and check your oil for you...and the nicest people you can ever meet work here...always enjoy coming here...thanks guys!

I typically do all my own car work, but when I cannot, either due to time or some other constraint,…read moreI bring my cars to Kyle here at K&R. Kyle is trustworthy and does a great job every time. They aren't the least expensive, (which is a good thing, actually) but they certainly are not gonna overcharge you! I've always gotten my moneys worth here. If you're looking for a good, trustworthy shop, K&R is a great choice.

I am deeply saddened by my experience with this company. The head mechanic, Godwin, is always on…read morevacation and typically unreachable. Back in 2022, I purchased a used Toyota RAV4 from his shop for 9,000. The vehicle was making weird engine noise after the first few months of purchase. I didn't think anything of it until I had to sell the car two weeks ago because of the knocking sound due to an internal engine failure. When I notified him of this prior to the in person diagnosis, he continually instructed myself to get an oil change, when I knew it had nothing to do with the oil. He made me believe that I was ill informed and uneducated about my car dilemma. I am disgusted by this purchase, I did not have the car for at least two years before it presented this major issue. He haggled me and told me after, It would range around 2000- 3500 for labor costs, and then proceeded to say if I decided to go through with the job that he will be on vacation. The worst part is I was referred to this guy by my uncle, who is known to be crass about money. My autistic son and I are severely limited with transportation options due to this shady purchase from this company. Be careful entrusting this company with all your mechanic needs. I will never do business with them again.

Great experience, these people do excellent work for a fair price. Nice people too. A bit difficult…read moreto find their location due to construction in the area.

my name is John Brigida. i've been using perfect for approximately 30 years. Great helpful fair…read morepricing. I would recommend them to anybody.