Me and my mom went to visit our grandma and noticed that her headstone was sunken and partially…read moreflooded . Cesar was so nice and helpful . He went above and beyond raising my grandmas headstone and fixing the flooding issue. He cleaned her headstone and left it very nice . Thank you so much Cesar god bless you.

Do not purchase burial packages or pre-need services without a thorough review of the terms…read more Our experience has been extremely disappointing. My mother purchased her burial plot and later began paying for pre-arranged services. However, the details of what was included were never clearly explained. When it came time to complete payment, we encountered significant confusion because the original information provided about the payment plan was inaccurate. Years later, we were contacted and informed that an additional $6,000 was required for the opening and closing of the burial plot--an expense that had not been clearly disclosed at the time of purchase. It appears that additional charges continue to surface over time for services we believed were already covered. Overall, the process has lacked transparency and has created unnecessary financial and emotional stress. This experience reflects poorly on the business practices involved, as it feels as though the focus has been on generating additional charges rather than providing clear and honest service. I need a response I will go ahead and file a complaint if needed and report misleading or deceptive practices to the California Cemetery and Funeral Bureau or the Better Business Bureau or will Consider legal review.

I came to Our Lady Queen of Peace Catholic Cemetery for my uncle's funeral and, despite the…read moresituation, the people working there were pleasant and welcomed family and friends into the mausoleum where the Mass took place. It was clean and brightly lit with natural lighting. It smelled nice too and they had set up plenty of seats for guests. I provided the music for the Mass and the sound system was great for the space. Note: You'd have to bring your own instrument (keyboard, in this case) but they provided the microphones. And there were enough outlets. The grounds during the internment were neat and well-maintained. It was an easy walk from the mausoleum to the burial site, too. Overall, beautiful space for a funeral Mass and burial site. Would be nice if they had their own piano or keyboard on site.

10 minus stars. Please be very careful when dealing with this place. They will promise you the…read moreworld, paint a beautiful picture, and fail to properly explain important details. Then, when the time comes and your loved one passes, the services you believed were secured are suddenly no longer available -- and according to them, "the money is lost." They had no problem keeping the money. My elderly mother was taken advantage of, and due to their own mistake -- sending important information to the wrong person -- our family is now left dealing with the consequences. Instead of taking accountability and doing what is right, they refuse to correct the issue. The Diocese of San Bernardino and Our Lady Queen of Peace Catholic Cemetery may have plenty of money, but unfortunately compassion and integrity seem to come second to greed. It is heartbreaking to experience this, especially from an organization that represents itself as Catholic. I am sharing this so other families can be aware and hopefully avoid going through the same pain and frustration our family has experienced. Families deserve honesty, transparency, and respect during some of the hardest moments of their lives.

Sunset Funeral Care was the perfect choice for our family. They were very professional and caring…read moreafter the passing of my grandma and grandpa. They provide great service and make you feel like family. I highly recommend choosing Sunset.

Nobody wants to have to call a funeral home but right from the start they have a very delicate…read moretouch and a lot of great answers and are very considerate and give a lot of great information. they're not pushy and they are very sincere and dependable. I can't say enough about how they handled our situation. My family was very pleased. Their prices are extraordinarily reasonable and by and our experience, it was a it was an exceptionally great quiet place to say goodbye to a loved one. My family was greatly appreciative that we picked The Sunset Funeral Home.. I would recommend it to everyone..

I would recommend this place 100% based on there amazing service and prices, During this difficult…read moretime they stepped up with everything There professionalism and caring really shined thruout the process, I want to recognize ARACELI LEON she was an absolute superstar thruout this situation, Amazing customer service, extremely compassionate,, very professional was there from beginning to end and I was able to contact her with any questions and she responds quickly , ARACELI is an integral part of this company, So please acknowledge her and commend her for everything she has done for me and my family! THANK YOU ARACELI

This is the place we ended up after searching and then researching. I felt overwhelmed at the…read moreprocess of cremation and I was about to just go to bed when something inspired me to call this place. David answered to my surprise. Honestly I wanted to hang up. David is a sincere man and he really wants to help. He matches his sincerity with professionalism and competence and I was finished in no time. I am still sitting here wondering why I waited so long. Feels good that my wife and I have everything planned. Thank you David

On July 30, 2019 We lost our beloved brother…read moreGilberto Zuñiga Not knowing what to do or where to start, i found Emerson Bartlett Memorial Funeral Home. Where i met Christian, Thax to him he guide my family n myself step by step in these painfull hard times. Very professional!! But what i appreciated about this place n the staff we were treated as family, Mr Christin was very patcien,and Understanding, very compassionate not taking advantage of selling us what we didnt need. Christian helped us from the beginning all the way till the end. Thank u Christian n to ur wonderfull staff for making my brother's funeral memorable. Upsalutly no complains, HIGHLY! RECOMMENDED !! theres no reason to go anywhere else. Emerson Bartlett Memorial Funeral HOME, is the place Thank you, Sincerely Familia Zuñiga.

I had gone through a mother's worst nightmare, when my son passed away unexpectedly in the…read moreemergency room. I didn't know who to call, I had not done any pre-planning and needed to make funeral arrangements. My daughter ran a search on Google and started looking for services in Redlands. After having a terrible experience on the first call, I noticed Emmerson-Bartlett Memorial Chapel had all 5-star reviews. Their prices were readily available online and after reading their reviews we called them. We were immediately put at ease by the person who answered and agreed that they would oversee all the arrangements. We met with Christian, their Funeral Director the following morning. He was extremely empathetic, caring, and professional. He took the time to listen to us, offered sympathy and asked questions about my son to help us make decisions about his arrangements, memorial service, flowers, and reception. Christian was very thorough, clearly explained costs, and offered resources for vendors we might want or need. Christian made the arrangements to have my son picked up from the hospital and taken to the chapel. We were given the opportunity to see him prior to cremation, without all the equipment he was attached to at the hospital, when he passed. It brought us immense comfort and closure to see him at rest. Christian helped us with the programs, prayer cards, the memorial service, setting up the video, and rental of tables and chairs for the reception. I have worked in Customer Service for over 20 years, and Christian embodies everything that you would look for in excellent service. FIVE STARS is not enough, I highly recommend Emmerson-Bartlett. My family plans to return to do some pre-planning for future needs. During our time in meeting with Christian, my family was also introduced to Reyna. He explained she was in training and shadowing him. We were touched by Reyna's sympathy, helpfulness, and willingness to make our experience and loss lighter. I cannot say enough about the people, their service and location, which was spotless and accommodating. I greatly appreciate the comfort they provided at such a difficult time.

I highly recommend this business to help With your cremation…read moreneeds. During the hardest part of my life , the loss of my mother, this team has gone above and beyond with professionalism , service , kindness , compassion and care . Made the process super simple and easy to understand . Their merchandise is beautiful and great quality. They speak To you with care and and answer all Questions you have along the way. When I needed to exchange an item they did not hesitate to send me a new one and it was rushed to me no questions asked . Thank you Yesenia , Eddie , and Ryan and the whole team.

I can't say enough good things about Tradition Cremation Center. I lost both of my parents to Covid…read moreone week apart from each other. Eddie Olmos was the person handling the cremation of my parents. He was so personable, understanding, and very kind through the whole process. This of course was a sensitive time for myself and my family. He handled every step with the utmost care. This site was the perfect place for our memorial. The grounds are charming. It's looks like a beautiful garden. We chose to have our memorial in their outdoor pavilion. Even though it was 95 degrees outside, we didn't feel the heat in the pavilion. It is covered and has 3 or 4 ceiling fans to alleviate the heat. An extra thank you to Eddie Olmos. I am grateful to have met you and glad that you guided me through the most sensitive time in my life.

Amazing and affordable service. Reign Ortega-Lewis was our funeral counselor and facilitated my…read morestepfather!s internment at the Riverside National Cemetery.

Cathy was a very informative,respectful and kind. Gave me peace of mind under these difficult…read morecircumstances knowing that everything was gonna be taken care of. I don't know what I would have done without her help

After 35 years in my plot, I feel comfortable being buried here, the traffic and foot traffic is…read moreminimal and the grounds are fun to explore. Love my neighbors, staff and shovels are friendly reminders of the business of life.

Do not go here they are completely insensitive and have unbelievable hidden charges . Plus they are…read moreshady and all 5 star reviews are from friends of theirs . Ridiculous and out for your money. Please go elsewhere if you don't want to get taken advantage of .

During one of the hardest times in our lives, this funeral home treated our family with so much…read morelove, care, and compassion. From the moment they picked up my dad, they handled everything so smoothly that we never had to worry or stress -- it truly felt like royal treatment during such a heartbreaking time. What stood out the most was how family-oriented and caring they are. They never charged us extra for the little things that meant so much -- using Bluetooth for music, the TV for photos/videos, and even placing ashes into our small keepsake urns. Those details mattered deeply to our family. One of the most meaningful parts for us was being able to witness the cremation process, which gave us so much peace. We also upgraded to the wooden casket, and they allowed all of our family and friends to write personal messages on my dad's casket -- something we will cherish forever. This is truly one of the best family-owned businesses. They went above and beyond in every way, treated us with kindness and dignity, and made us feel supported every step of the way. We are beyond grateful we found them, and we will recommend them to all of our family and friends. If we ever need these services again in the future, without a doubt, we will choose them again. Thank you for honoring my dad so beautifully.

I felt like I was going to auto body shop with so many cars and I almost got hit by car pulling out…read moredriveway. Not a safe place at all.

Our funeral home director , Yeny Chayab, was amazing and very helpful with our passing of my…read morebrother. My brother passed so young that we simply were unprepared to deal with the funeral arrangements. Yeny was able to guide us step by step what it takes to help my brother to be interned. She made us feel welcomed and easy to help us reach the finish line. Also helped us on the payments which some don't have any means at times. Colton Funeral Home, I want to thank you to help my family with funeral services and highly recommended for your family's needs for these services.

Muchas gracias a Colton funeral home Por los servicios para…read moremi tío, todo fue tan bonito, los servicios muy bien, el lugar súper limpio, Rubén y Cecilia fueron también amables. Había ido a otros funerales y nunca nos habían atendido tan bien. Superaron nuestras expectativas