No one wants to utilize these services but Connie was amazing from the time she answered the phone to walking me through the death certificate process and getting everything organized to arrange for pick up of my dad. During the difficult time she took one less stressor off our plate! read more

Our experience with Arrowhead Aftercare was great! All of the staff were caring, thorough and engaging. Albert was absolutely amazing. He was compassionate, professional and took wonderful care of us. He answered all of our questions and went above and beyond. We were more than satisfied with the cost of services, the speed of service and we would highly recommend this business. A+++++!!! read more

My father had passed and 5 separate people recommended arrowhead aftercare. Just so professional and kind and caring. My father wouldn't habe wanted it any other way. Just thank you to everyone! read more

This is truly a business who cares and works hard to help you through such a difficult time with ease and grace. From the person who picked up my mother to Elizabeth in the office and even the gentleman who called saying the cremation was done-they are a team who is there for you and it shows. My deepest gratitude goes out to everyone who helped guide me through this process. Elizabeth answered every question I had and was always there if any more popped up. They have a tremendous selection of urns to choose from and a basic cremation plan that doesn't break your wallet. I highly recommend them! read more

This is the second time my family has worked with Arrowhead Aftercare first with Luis and second time with Elizabeth. The first time was for my father's passing last year, and now for the unimaginable loss of our baby. Both experiences were met with compassion, professionalism, and a level of care that made such difficult times more bearable. This time, the process was especially heartbreaking, but Elizabeth guided us through every step with grace, patience, and genuine kindness. Her clear communication, promptness, and flexibility made all the difference. My husband and I are deeply grateful for the respect and empathy she showed us throughout. Thank you, Elizabeth, for helping us feel supported during one of the hardest moments of our lives. read more

Arrowhead Aftercare truly lives up to its name in terms of the care part. They gently help both their clients and the loved ones whose care they are entrusted with. I will always remember their kindness during this difficult time. I cannot say enough good things about this funeral home. They have a gentle and professional approach that I truly appreciated. Their pricing is reasonable and they do not pressure you or try to take advantage of people during what is probably the most difficult time in their lives. Thank you Tyler for helping to ease the pain of what is an extremely painful and stressful moment. read more

Just wanted to take a minute to give an appreciation message to Melvin and Elizabeth. Melvin was such a sweet and caring individual that assisted my family ( Rupert Kama ). Everything was handled with such efficiency and respect. Elizabeth kept us Informed during the whole process, never once leaving us with unanswered questions. She provided a service that in my words cannot be found these days. Melvin was so compassionate and a fresh breath to be around. Thank you Arrowhead Aftercare for taking care of us the right way and for also being so affordable during these uncertain times. We appreciate you all.. Much love from the KAMA ohana... read more

Elizabeth Rubio was extremely good to work with when my brother passed away. They were very caring in the way that they handled things, picking my brother up at his final location and going through the cremation process. Arrowhead Aftercare is a direct crematory and the prices are much better than anyone else. they handled everything from the required certificates to the death certificates and took care of all the services I requested. I would give Arrowhead Aftercare 10 stars if could. Death is always hard to go through but Arrowhead Aftercare will do their best to make it easier and more caring. read more

This is the second time I have used Arrowhead Aftercare.. last year for my step-mom, and recently for my father. Their professionalism, kindness, and respect was beyond exception. ( I had a trip planned that was gifted to me by my father, and was hesitant to leave, but it was his gift so I went). I made arrangements with Arrowhead in the event he would pass while I was away, which sadly he did. Elizabeth handled everything while I was away and kept me informed with every detail. Their fees were very reasonable also. When I came to pick up his ashes she greeted me with a hug! Thank you Arrowhead and Elizabeth. read more

Elizabeth was my contact at Arrowhead Aftercare. She made the whole process simple. I was grateful it didn't put additional stress on me or my family. The cost I felt was reasonable and straight forward with no pressure. I didn't know where to go and just did a little research. I'm so glad I found them thank you to Elizabeth and staff. read more

I would like to take a moment to express my heartfelt gratitude for the exceptional services provided by Elizabeth. During such a difficult time, your compassion, professionalism, and attention to detail made a world of difference. The support and guidance you offered were invaluable, and I truly appreciate the care you took in honoring my loved one's memory. Thank you for everything you've done to help our family through this process. read more

The prices are not bad; but they force you to pay for things you don't need. And Anthony made a typo on the death certificates; of which I Purchased four of them. They wanted ME to pay to correct his error!!! I was asked to show the correct information that was given to him prior to ordering the certificates. I sent copies via email and my emails and calls went unanswered. This error has caused delays and errors of our legal claims and processing's. This is a prime profit time for their industry and they would rather" nickel & dime " me over their error. Even knowing that we would need services again soon. We won't subject ourselves to to be disrespected by them again. read more

It saddens me that I had to play chase to TRY and get my daughters arrangements done.I called before I left the hospital and was told transport would be arranged.I hung up thinking wow great service and they haven' t asked for any payments yet.That was my second call the one prior was to get information on how it all worked and giving details and information.The next day I called because I hadn't heard anything and was told to leave a message Followed by another call the day after that and same thing.I was told it was marked urgent that time.Anyway someone did reach out a few hours later and by then I contacted another crematory who took care of everything without the excuses of me getting something signed by the doctor to release blah blah blah...they did it all and quickly.The person who reached out to me offered me no condolances nothing he just said okay and hung up after I told him I made other arrangments My number one reason I reached out immediately it was important to me my daughter not be left at the hospital for so many days.Which was silly now I understand but that was my thought at that time. read more

Arrowhead Aftercare came recommended by the hospice team and we found their service and care to be exceptional throughout the entire process. We were assisted by the Director Luis Reyes and he was very thorough and patient explaining the process to my complete satisfaction. Luis is very genuine and thoughtful. He and his team took care of everything and reduced the burden so we could properly grieve and make final preparations for our love one. Our family is very grateful for the caring Arrowhead Aftercare showed to us. We highly recommend them to anyone looking for a professional organization to assist during this difficult time. read more

Arrowhead Aftercare - Funeral Services & Cemeteries Near Me - Highland, California

Not something to look forward to but when you need assistance with cremation of a loved one, Arrowhead Aftercare can assist. The process can take a long time but it's the California process. read more

My father passed away a week ago on 9/11/2007 of a heart attack. It was a very sudden and sad event - one that has left myself and my family still in shock. Arrowhead Aftercare, however, helped us get through the very difficult process of deciding what to do with my father's remains in a very professional, caring and dignified manner. This Yelp review is taken from the recent experiences of my mother, my aunt, my wife and myself. This is truly a family Yelp. Arrowhead Aftercare is located on 5th Street in Highland. Its a tucked-away, very low key business site. Don't let this fool you, however, as they are very much a full service establishment. Representatives arrived at my mother's home less than an hour after we contacted them and removed my father's body. My mother and aunt knew what my father wanted as far as after his passing - a cremation followed by a scattering of his ashes in the mountains. The people from Arrowhead Aftercare were very respectful of these wishes. They in no way pushed any additional or expensive services. They listened and made suggestions - laying out what options were available and letting Mom and my Aunt decide. A few days later, my wife and I went there to talk with the employees about arrangements, and were duly impressed. They were respectful and polite. The place does their own cremations and embalmings; has a room showcasing the various urns, headstones, and other funeral services they offer. They also have a small selection of caskets. Everything was reasonably priced. As we were leaving - saw a room that's used for Memorial Services. It was nice sized and led out to an outside courtyard. Turns out they also host Memorial Services and funerals. Even though its a creepy subject, I highly recommend using Arrowhead Aftercare should the situation unfortunately arrive. They will help make the arrangements go much smoother - whether your needs are for aftercare in the far future or more immediate. Even though I wish I didn't have to - I highly recommend this place. R.I.P. Miles H. Wright. 12/16/1939 - 9/11/2007 - Beloved father...how I miss and mourn for you. read more

Arrowhead Aftercare - Funeral Services & Cemeteries Near Me - Highland, California

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In times when you need comfort, it is heartwarming to have a company that truly cares! And that is one of the reasons why I recommend Arrowhead Aftercare. When I began shopping for cremation services, I was clueless. However, a member of their team answered all my questions patiently and offered suggestions. I am glad that my search started with them because after I contacted a few more companies I soon realized the professionalism of Arrowhead. My sister and I met with Suzanne LaBrake and she took the time to get to know us and understand my mother's end of life request. She confirmed that the price quoted covered everything we needed. (The other companies I interviewed could not make this commitment and were much more expensive.) She walked us through their process and timelines. After that meeting, my sister and I were certain we chose the best! When a loved one is near death or dies unexpectedly, you have many difficult, painful, and expensive decisions to make. I believe that if you rely on Arrowhead Aftercare, you will be very satisfied. And because of their expertise and dedication to their clients, you can quickly move to the next item on your time sensitive to-do list. Ron Rael read more

Arrowhead Aftercare helped my family during a very difficult time of planning and completing the cremation of my mother. They were very professional and caring through the entire process. They walked my father, brothers and I through their cost and options without any pressure involved. Although this is a difficult thing for anyone to have to do, the staff there were very empathetic and professional through the entire process. Their price is very appropriate and reasonable and I can assure you that your loved ones will be in good care with Arrowhead Aftercare. My family and I highly recommend them. Thank you so much Arrowhead Aftercare for the stellar service that was provided to my family. read more

I just want to say thank you to Arrowhead Aftercare for their attention to details and the highly skilled and caring staff. At a time when our family needed information and understanding, they were above the rest Thank you all for the care and respect you showed our family in our time of need after losing my mother. I highly recommend them. read more

Seems odd to review on such a delicate subject. After my soon to be father in law passed away unexpectedly we were thrown into high gear of planning his final arrangements. A very rough start to say the least. The sheriff had called a mortuary to come get his body and they wanted $2000 to release him to Arrowhead Aftercare. After informing them of their wrong doing we were able to move him, Thankfully Cici and her team were so kind, amazing and thoughtful. They too were mortified at our experience prior to us dealing with Arrowhead. Seems cold to discuss price but $695 for cremation vs $2100 at the other place was a god send. They had great follow through, sensitive as we had a tough time getting a death certificate signed. I would highly HIGHLY recommend them to handle your loved ones final requests. We even gave my grandma their information so she can be prepared. Thank you for turning a sad and horrific experience beyond his death into a positive experience . read more

The wonderful people at Arrowhead Aftercare made a very difficult time of making awful decisions much easier to navigate. The support from Susanne was above and beyond what I could have ever expected. Without a doubt, I would highly recommend Arrowhead Aftercare. Thank goodness, I was referred by someone in a time when I didn't know what to do or who to go to, and I could not have been more pleased with the care, compassion and competency we received. A huge thank you to them!!! read more

Thank you Arrowhead Aftercare. Thank you so much Juan, Luis, and the entire staff. We received only the best customer service, no pressures, very professional and yet gentle and sympathetic during the entire process, explaining all aspects of arrangements and the time frames for everything, at one point going above normal protocol for my family, which we where all extremely appreciative. A very positive experience. read more

I came across this book that has hundreds of poems and the right words to say goodbye http://bit.ly/2TS0nyA

I highly recommend this place. Their service is excellent. The price is very affordable. I had a great experience. Juan is very professional, very patient. He answered all the questions, go beyond to accommodate the time and date. Thank you again for your great service. read more

Unfortunately I forgot to check the rating when I posted my previous review. Arrowheadaftercare Aftercare definitely deserves 5 stars from me read more

Where do I begin to express all my gratitude for choosing Arrowhead Aftercare for their exceptional services during such a heart breaking time for me and my family. On April 7, 2012 my father passed away from congestive heart failure after he was rushed to St Bernardine's Hospital on April 1, 2012. My father's passing at 81 years of age came suddenly and my family was not at all prepared in our hearts to loose our hero. My Dad was telling jokes right up until his last two hours and looked fantastic the evening he passed. As one of four of his daughters, I had the painful job of finding the crematory to have his body sent to, since we had no idea we'd loose him so suddenly that week. After approximately 5 calls to several other mortuaries etc. I called and spoke to Bruce first, which he then had me call the following day and I spoke to Cissy Clement at Arrowhead Aftercare. She was not only compassionate and caring, but very clear on the what would happen next and the exact cost for my father to be cremated at their facilities. She never tried to over sell or pry on my weakness from the the loss. Always kind, caring and professional. With the wind of the loss of my father taken out of me, she Cissy made the process going forward with services for him painless! To the "T" in time frames, cost and what to expect she was right on! Without a shadow of a doubt my family and I miss my father immensely, I never thought I could go through this part of life and loss to handle what is nessacary when a loved one passes away. I am 56 years old and fortunately we have not had an immediate death in our family. But with the support of Cissy and the staff that work there, my father was in the best care possible now that he was gone. I highly recommend the staff at Arrowhead Aftercare for making this part of our life bearable. They were very sensitive, compassionate, caring during this time for me! Once I had decided to go with their services, I had asked Cissy when my father would be transported from the hospital to their facilities. She reply; when we pick him up and he is in my hands I will call you... She did just that and you can't imagine how comforting that made me feel... My father was also a veteran and is given military honor guards for his services. In less than a week she made sure the honor guards were at his services and they too did an exceptional job! It's taken me just over a month to write this post, but seriously choose Arrowhead Aftercare, it will make a difference for you and your loved one. It may not be a fancy Mortuary, but trust me their services will out way fancy and will ease your loss of your loved one.I say all of this from my the bottom of my heart... Respectfully, Rebec of Upland, CA read more