I've been going to this location now for 3 years! I go for…read moremy annual mammogram. Crystal, who works in Mammography, is always kind and very professional! The front desk ladies are always helpful and knowledgeable and greeting you with a smile I will continue to patronize this location and recommend it to my friends! GREAT JOB AJ location

Was referred here by my primary care physician so I could have xrays done on both of my wrists. The…read moreladies at the check in desk were very kind, helpful, & caring, as was the xray tech. The lobby is very clean & inviting. I recommend this location for your xray & other medical needs.

Employees were really nice! Just sucks that they don't have an open MRI I thought I asked that when…read moremaking my appointment. That's alright, I'll go to the other one on 63rd and Broadway.

How in gods name can you have an x-ray tech on duty that can only do limited body area's ?read more

I thought that this place cared but clearly they do not. I waited a week for something to come…read moreback. They never communicated with me during that week. Oh they also said I'm going in for a surgery? Yeah no surgery that I know of. So I am cutting ties with this place due to their lack of care and communication. 300 dollars to be sedated for 20 ish minutes. Just done. To clarify I was getting injections at this place and last year it was reasonable at 200 dollars. I know insurance changes etc. But 300 dollars for 20 minutes of sedation just seems extreme. Also, they did not even seem to care about withdrawals. I honestly thought this place cared about me and my health but with their lack of communication and setting me up for surgeries that I wasn't even privy to just sounds bad in my head.

I was in an accident last October, Finally I was introduced to Saguaro Pain Clinic. My spine was…read moreinjured. I can say going from a 10 - 7 and now nothing. I recommend giving them a visit

I've seen some really nasty reviews for this place here. AI suggested I see Google reviews…read moreinstead, where this place looked good. I had to reschedule two times. My bad. I was connected to a human w/in 30 seconds each time w/o navigating a five minute phone tree. The call took a little longer than I felt was necessary, but the women on the line were professional, thorough and competent. Front desk staff was not only professional and competent, they were smiles all around. How nice was that? The Xray tech managing my imaging was professional, competent, and an absolutely delightful young woman.

Banner imaging at Baywood...scheduling and staff are great, kind, professional, skilled but the…read moreradiologists take excessive time to read scans (still waiting 8 days for a basic ct scan)...per office staff, scan still not reviewed. If you do not have a real issue...use this service If you have a potential life-altering issue...go elsewhere (just not simon-med either)

Firstly, the office staff used to be very nice. I have extreme claustrophobia and this woman, I…read morebelieve her name is Susanne, usually sits with me in the room during the 75 second procedure. I had a ct scan on 10/15. WS told very sternly by the new office manager that from now on, I have to bring someone with me; that they are short staffed and will not spend the 75 seconds required for the ct scan to sit with me! The office mgr at this location has a lot to learn about customer/patient care. If this were my clinic, she'd be gone. The other issue is that I asked them to print out the films on a cd and mail it to my neurosurgeons office in Phoenix! Not only did the surgeon never receive it, but when I called advanced to see if they sent it out, they said there was no date indicating when it was sent, just says "mailed." Now I know usps has been slow, but it doesn't take 15 days to mail a cd from Mesa to Phoenix! THIS OFFICE IS COMPLETELY INEPT AT ANYTHING. There are plenty other radiographic places to go; why settle for an office that just doesn't care. Definitely will never be going back there.

Caution: If you use this facility, you will be billed. Keep a record of your payment in case they…read moredouble bill you. I used their service in February, was billed in March and immediately wrote a check, which cleared my bank on March 30. By SECOND invoice, dated April 29, I was billed for the same services. No one answers (or returns calls) at the number listed on the invoice. I have called them three times. I also called the vendor who wanted me to send e-mail proof that I had paid. I am unable to do that so she said she would contact their billing office.

I have been coming to this location for years, and this is the first time I've felt compelled to…read moreleave a review. The front desk employee checking people in around 12:45 p.m. on July 21, 2026 (long dark wavy hair, no name tag) was very unprofessional. She came across as passive-aggressive, rude, and on a power trip. She honestly reminded me of the stereotype people have about TSA employees. This is a medical facility where people are dealing with very serious health problems. A little kindness and compassion go a long way. There is a professional way to enforce policies without making patients feel like they're an inconvenience or talking down to them. I've always had good experiences here, which is why this interaction was so disappointing. I hope management addresses it because the front desk is the first impression patients have, and they deserve to be treated with respect. I now prefer the Mesa location over Gilbert, even though I live here. I did have a good experience with Tiffany, the US technician. She was kind, professional & efficient. Thank you for making an awful experience a little bit better, Tiffany.

I was referred to this facility by my oncologist, Dr. Lindsey Willmott after she & her team…read morediscovered what looked like a lesion on my right breast. I arrived with the orders from Dr. Willmott. I was greeted & taken care of by one of the office staff right away. Very friendly office staff here. Erin & Brittany were the techs who took care of me & did my mammogram work. They are super nice, very caring & compassionate, & quite helpful. Because of my referral, I was seen as a priority patient. I recommend this office for any woman who is in need for a mammogram.

Queen Creek location is always great! The people make it special. Always kind and friendlyread more

It was clean and they were quick in attending me promptly. It was a bit further but they had an…read moreopen MRI machine which was for me, a lifesaver.

I don't mind waiting at an urgent care, i understand how they work. My son and i waited an hour to…read morebe seen by the only provider after being told upon arrival there was only one patient ahead of us. As my son is removing his shirt, one of the office staff comes and tells him to go look at a different patient before he's even examined my kid, "just to see something, he'll be right back," she said. Oh hell no! Unless someone's heart stopped beating you can damned well finish with one patient first. OMG, he just told my minor child that he can take two extra strength Tylenol every four hours. That's too much Tylenol. That was after ignoring the fact that I'd noted on the forms that my son can't take NSAIDs and trying to tell him to take ibuprofen. There was more but my head is absolutely spinning, I've never seen so many minor medical errors. I will take the order for the spinal X-ray elsewhere and will never come here again.

I made an appointment online for 8:30am and they couldn't take me back to a room until 9:45am. On…read moretop of this, they stuck me in a room and the doctor didn't come by until 10:45am. I will never come to this urgent care again. They have zero sense of urgency even with a room full of people. The nurses were laughing and talking at the desk as I had been waiting an hour in the room just for a doctor to come by. The front desk woman was arguing with one of the nurses in the back and it was incredibly unprofessional. DO NOT come here!! 2.5 hour wait for a 5 minute visit

This is the greatest urgent care I have ever been to. They actually care for their patients highly…read morerecommend it

Dr. Heavens and his team take the time to make sure you are very well taken care of. They make sure…read morethey can fit you in whenever you need. His team goes out of their way to make you comfortable. They cater to all your needs without emptying your pockets. Dr. Heavens is an MD and his whole team is very good at it. I highly recommend you check them out. D.MCB

Came here on my doctor's orders to have bloodwork done. Very friendly & good quality care. My…read moreoverall office experience went well & I was in & out in minutes!

For the past several years, my blood has been drawn by Samantha Salcido of Sonora Quest located in…read moreGlobe, Arizona at Copper Roots Family Care. I was very disappointed to learn that Sonora quest is no longer in Globe. I am not a young person and it is not possible for me to drive out of town for blood work, many of my friends feel the same. Can we please get Samantha and Sonora Quest back to Globe?