DO NOT USE OR ASSOCIATE WITH KELLER WILLIAMS IN ANY FORM OR FASHION…read more They will extort your money, and act unethically & unprofessionally. This has been by far the worst experience using Keller Williams for a home purchase. The realtor's behavior was both unethical and unprofessional. Despite reaching a verbal agreement, the sellers and their realtor from Keller Williams attempted to add additional costs at the last minute without allowing for negotiation time, causing significant distress to us as the buyers. Moreover, after the option period ended, they tried to withhold our earnest money, essentially extorting us. We had to resort to legal assistance to retrieve the money and found Keller Williams unresponsive to the complaints, even causing distress to our own realtor. This place is just embarrassing.

Unethical and unprofessional. Use ANY OTHER REALTOR COMPANY TO REPRESENT YOU…read more I (buyer) have been working a deal to purchase a home in Lubbock. The realtor representing the sellers (from Keller Williams) was astoundingly unprofessional and unethical. We had a verbal agreement ready to go. The sellers/ seller's realtor tried to sneak in a cost to us at the last minute and did not give us time to negotiate (sent to us at 4:30pm on the last day of the option period). Once our option period had ended, they claimed that they had a right to our earnest money since we did not come to an agreement - nor did we provide notice of termination. Essentially, they were extorting us for several thousand dollars of our own cash that we had put down, and they attempted to walk back/ rescind every aspect of the negotiatio knowing that if we did not agree, we would lose our earnest money. Had to consult attorneys to get our money back. I called Keller Williams to complain about this issue and they did not care at all. It got to the point where my realtor was brought to tears. I will not tolerate this shady, slimy, sketchy business practice. **** all of you. I will NEVER use Keller Williams any where, and if I am buying a home in Lubbock I will request that the sellers use a different agency.

Cole and his team are incredible. He walked us through the selling of two rental properties, after…read moremy father-in-law's passing, when we were out of state. Beyond the expertise in market analysis, pricing, and negotiations, Cole went above and beyond in the following ways. He worked with the property management company to view the properties with respect to the tenants. He coordinated a roof repair with a local contractor. He interfaced with title companies and lawyers to insure the LLC was in compliance with inheritance laws. He arranged mobile and virtual notaries on very little notice to insure our closing was not delayed. This was a massive headache, and he compassionately took it on himself to support us. At many points, he could have done what was easier for him, but he always put our needs and interests first. I can't recommend him highly enough.

Cole has sold two of our homes and we have nothing but positive experiences with him. He is a…read morewonderful person who truly cares about his customer. highlu recommended him and his team!

We used Michelle Kauffman to buy a house in Lubbock. Michelle Kauffman was the buyer's agent…read morerepresenting us, and was used as the seller's agent representing the seller. Michelle Kauffman was difficult to work with but we made the deal happen.Since we were out of state buyers we never even met her in person! Michelle decided not to show up to give the keys or anything related to the home. Michelle also did not tell us (as buyers) the appraisal value. It came in a lot less than the contract price. Being cash buyers it would affect how we paid. No one wants to pay above appraisal value!! She refused to disclose this info. Along with all the 99 items that were wrong with the home and the seller's disclosure was a fraud. Michelle Kauffman is not transparent, very dishonest and highly unprofessional. However, over a year has passed and it's come to our attention Michelle Kauffman has told and given our information regarding the transaction of our property to another third party. This third party has falsely accused us of harassment, threatened our livelihood , and sent law enforcement to our house for no reason but to threaten us based on their assumptions not facts! Michelle Kauffman gave the third party personal and confidential information regarding the transaction we had with her with the property we bought a year ago. After giving this particular third party our information we started to get harassed and threatened with emails, texts and phone calls.  Michelle Kauffman is a real estate licensee who has a duty to keep client information confidential, including personal and contact information, and details related to real estate transactions. Realtors in TEXAS have a duty to keep client information confidential, including personal and transaction details, and generally cannot disclose such information to third parties unless required by law or with the client's consent. Michelle Kauffman violated rules and laws set by TREC. We did not consent to having any or partial information released to a third party who is basically harassing and slandering us or to anyone! If you do use or have to use Michelle Kauffman as a realtor in Lubbock, TX do your own diligence.  Highly do not recommend Michelle Kauffman realtor in Lubbock, TX

I have used 4 realtors over 3 years in Lubbock. Michelle is BY FAR the best realtor I worked with…read more She was always a step ahead of what I expected and she followed through on every one of my requests in a timely manner. Not only did she bring me 3 offers on day one, she also coordinated the cleaning, staging and of course professional listing of the home. If you have received Michelle's name as a recommendation, look no further. She's a go getter that stirs up the buzz you need.

Trisha got the job done and well. She was able to find a buyer quick and sell our home. The process…read moreof selling a home can bring on additional stress, but she brought great value, experience and dedication during this time. Thank you Trisha for going above and beyond at closing of the house and will refer future business to you when asked in Lubbock. Thank you!

Trisha is thorough and helpful. She goes above and beyond to make sure selling your home works…read moreout in your best interest. There's not many like Trisha that's for sure if I were you I would work with her as you're listing agent. She sold my home in less than a week. Jack Happy Client

Andi gets the job done! Her communication skills are on point! You will never miss an important…read moredate! Always received an email and calendar invite for every vital event. She responds quickly to all calls, texts and emails!

Andi was amazing, we had a short time line and very specific things that we wanted. She was able to…read moreshow us homes via FaceTime and was very informative about the homes which would have been difficult for us to see virtually. I strongly recommend working with Andi!

I am brutally honest, being Rex Andrews' spouse, I am not biased. I do however, see and hear day in…read moreday out the lengths in which Rex treats each customer along with amazing repeat business. He has a skill of making a transaction happen. He goes over and beyond making sure his homes are clean and every small detail covered that could help your home sell for the best possible price. He also wants both sides of a transaction to be done with ease to the customer. He truly is a person who is not only the realtor that cares, he's a decent human being that wants the most for his client, who by the way, ends up being a friend for life. Well known in the community, by his peers, his clients, his family and yes me. Born and raised in Lubbock being blessed with the gift of making others feel comfortable he knows the who to call, why, when and how to make it happen when it comes to all aspects of life. In a world where trust and faith are more powerful than ever- Rex has those things along with the love and true compassion it takes to be the best in his field . Rebeca

If you're looking for a real estate PROFESSIONAL in Lubbock TX area, look no further!! Rex Andrews…read moreis your guy! He has been the perfect trifecta of knowledgeable, fun to work with, and has the tenacity and efficiency to get the job done for his clients. He has been such a pleasure to work with, I'd give him 6-stars if I could!!

Matt Moreland is a professional, knowledgable, and talented real estate agent. 5/5 would recommend…read more(He has a good real estate blog too).

From the owner: Matt Moreland is a Realtor® serving the Lubbock and the South Plains. After graduating with his BBA…read morein Finance with a concentration in Real Estate from the Rawls College of Business at Texas Tech University, he began practicing real estate full time at McDougal Realtors here in Lubbock, Texas. He lives here in Lubbock and enjoys spending time with his wife, Lydia, and their dog, Piper. Some of his hobbies include investing in real estate, elk hunting, backpacking, barbecuing, and playing guitar.

My husband and I have owned and operated a small business here in Lubbock for the past 25 years…read more We've learned during this time that it's impossible to know everything, and to hire the best in the industry when it comes to getting advice. Nick Mears of Caprock Business Consulting has been amazing to work with. He has a keen financial mind and a great business sense. He quickly provided us with the in depth information we needed, and explained it to us in way that we could understand and put to immediate use. He did all of this at what we considered a very fair price. We look forward to working with Nick for years to come.