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    Michelle Kauffman

    4.4 (7 reviews)
    Closed 7:30 am - 7:00 pm

    Services - Michelle Kauffman

    Buyer's agent

    Listing agent

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    Keller Williams Realty

    Keller Williams Realty

    (3 reviews)

    DO NOT USE OR ASSOCIATE WITH KELLER WILLIAMS IN ANY FORM OR FASHION…read more They will extort your money, and act unethically & unprofessionally. This has been by far the worst experience using Keller Williams for a home purchase. The realtor's behavior was both unethical and unprofessional. Despite reaching a verbal agreement, the sellers and their realtor from Keller Williams attempted to add additional costs at the last minute without allowing for negotiation time, causing significant distress to us as the buyers. Moreover, after the option period ended, they tried to withhold our earnest money, essentially extorting us. We had to resort to legal assistance to retrieve the money and found Keller Williams unresponsive to the complaints, even causing distress to our own realtor. This place is just embarrassing.

    Unethical and unprofessional. Use ANY OTHER REALTOR COMPANY TO REPRESENT YOU…read more I (buyer) have been working a deal to purchase a home in Lubbock. The realtor representing the sellers (from Keller Williams) was astoundingly unprofessional and unethical. We had a verbal agreement ready to go. The sellers/ seller's realtor tried to sneak in a cost to us at the last minute and did not give us time to negotiate (sent to us at 4:30pm on the last day of the option period). Once our option period had ended, they claimed that they had a right to our earnest money since we did not come to an agreement - nor did we provide notice of termination. Essentially, they were extorting us for several thousand dollars of our own cash that we had put down, and they attempted to walk back/ rescind every aspect of the negotiatio knowing that if we did not agree, we would lose our earnest money. Had to consult attorneys to get our money back. I called Keller Williams to complain about this issue and they did not care at all. It got to the point where my realtor was brought to tears. I will not tolerate this shady, slimy, sketchy business practice. **** all of you. I will NEVER use Keller Williams any where, and if I am buying a home in Lubbock I will request that the sellers use a different agency.

    Michelle Kauffman - realestateagents - Updated May 2026

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