I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I was fortunate to find Rich recommended on Next Door. He responded immediately to the phone…read moremessage I left. He arrived as promised. He not only resolved my initial TV software problem, but fixed/improved several other electronic issues in my home. I was especially happy when he was able to improve my internet speed significantly. He made sure all devices were operating properly before he left. I highly recommend Rich for any electronic issues you need to resolve.

Nice guys, fair prices, and they will do what they can to prevent you from spending unnecessarily…read more I've been back several times and will be again, I'm sure, as a parent of two boys who aren't always as careful as they should be with their computers.

Tech Bench is incredible! I had a 13ish year old MacBook Pro that was completely done - the battery…read morehad expanded, exploding the bottom part. Couldn't even turn it on. It had hundreds of thousands of photos and my entire life on there, which I had no access to for a long time. I took it to Best Buy to get it repaired but they told me it was an insurance liability to take it in to repair (totally understandable - the laptop was in really bad shape). Took it here and they were able to extract all the data and files, no problem. Literally saved my life, I was about to burst into tears right at the store when they handed me the hard drive containing all my data. Can't speak highly enough!

I had lost the numbers on the keyboard of my laptop. Ken said he could fix it, named the price,…read morewhich was reasonable, and then fixed it within a week, replacing my key board quickly and at the estimated cost. I would bring my laptop back to him anytime it needs fixing. Thanks Ken. Great work!!

I called Ken on a Saturday morning just 1/2 hour before his business closes. I had the blue screen…read moreof death and my computer wouldn't boot. I work from home and my computer is my source of income. Ken picked up my computer from my doorstep within 15 minutes of my call to him for help. He was able to repair my computer by cloning the hard drive. He installed the new, faster, hard drive and delivered it to me all in under 2 hours. He also completely cleaned (inside and out) my computer before returning it to me. To say that I recommend Ken and Modern Computer Solutions is an understatement. He saved my day, week, probably month's worth of income that I would have lost if I had to buy a new computer. With chip shortages and skyrocketing inflation, it would probably have cost a fortune to replace it. Instead, I paid a lot less than what I would have been charged elsewhere (like those big-box computer stores). I was so happy with the service and price that I added a 25% tip and it was still worth every penny! Because of Ken's knowledge and incredible customer service, I was back up and working within 2 1/2 hours after a blue screen of death issue. The man is a blessing.

Pete Shamoon came out to my home again to solve another problem I was having with my Windows 11…read morecomputer. It's easy to schedule an in-home appointment with Pete. He arrives on time, is patient with my many questions, and is highly competent (bachelor's and master's degrees in Cybersecurity & Information Assurance from the University of Detroit Mercy). I highly recommend Pete for all your tech needs (set-up and problem-solving for computers, smart phones, doorbell cameras and other smart home systems). His rates are reasonable, and he always quickly and efficiently solves my tech problems. (But he's always willing to take the time to explain things in a way I can understand.) As a retiree, I find it so nice to be able to stay home and get a "house call" from a tech "doctor" who doesn't just fix the problem but also helps me learn to take full advantage of all the nifty stuff my cyber-gadgets can do. To schedule an appointment, you can call Pete at 248-917-2271 or email him at pete@petestechhelp.com or visit his website at www.petestechhelp.com.

From the owner: When you hire Pete's Tech Help, you aren't just a ticket number in a queue—you're working directly…read morewith the business owner. I built this business on a simple principle: treating every client’s home and data with the same care I would my own. We distinguish ourselves from big-box retailers through accountability and speed. There is no "3-5 business day" wait time; we offer immediate, on-site support. We bridge the gap between complex tech problems and simple solutions, ensuring you understand exactly what went wrong and how to prevent it in the future. With 350+ active clients, we are the trusted, stress-free alternative to anonymous call centers.

Great professional service. Had 2 laptops repaired. Surprisingly fast service. Told 1 week, was…read moreready in 2 days. No problems with any computer functions or effective, efficient operation.

I have used this company for about 20 years, and they are by far the best repair service I have…read moreever experienced. Ray and Maureen tell you what you need and do not sell you what you do not. When my computer died a few years ago and they could not fix it. Maureen whipped out a sales mag - knew what I used my computer for and said this one is perfect for you. She was right it was a perfect match and I'm still using it. I'll be back again the next time something isn't working on my machine or laptop.

Got my order done quickly and helped me make sure my complicated order was done exactly how I hoped.read more

A wonderful company to do business with ! Great service and quality work! Printing was completed on…read moretime. Will definitely use again. Highly recommend!