Our WiFi and cell phones were both not working after Frontier and Verizon were to the house. AVI…read moreTech came in and everything is working efficiently again. The owners Erica and Jesse are the best!

Jesse and team were great to work with. Installed two wall mounted TVs and attached my existing…read morestereos etc. Including some equipment I had not used in years. But AVI got everything done and in working order. Great people to work with.

Kevin and Jonathan with Intact Home Solutions are not only very experienced home automation experts…read morethey are honest, friendly and great diagnosticians. Plus, they are easy to reach, schedule and show up promptly. Hire them upfront as part of your professional home remodel team, to upgrade your older system or to troubleshoot a current issue. These guys are pros and they are great! I am very happy I found them and happy to give them my "highly recommended - A Team" approval!!

INTACT HOME SOLUTIONS was introduced to me by the builder of my home in Palm Springs as the best…read moreHome Entertainment/Smart Home installation and maintenance company in the Coachella Valley. I have since learned that they do business all over southern California....so just being the best here in Palm Springs and surrounding towns was not enough for them! Their attention to detail, their absolute commitment to customer service, and their ability to explain systems to non-tech people like me - is superb. They have enhanced the value of my home, and the fun of living here beyond my wildest expectations. This is my first review, ever, and the most warranted and deserved!

I started using this company about 4 years ago after dealing with unreliable service from several…read moreother AV companies in the Valley. AV Concepts are skilled, reliable, and fairly priced. When Ive had AV "emergencies" they respond quickly and have always resolved my issues. Highly recommend!

I have been using Audio Video annually for over 5 years and every time they have been responsive to…read moremy schedule request, shown up on time and been both friendly and, most importantly, fixed everything first time. Great service and attitude!

I was excited about the AVIR installed Savant system that came with our new home. The excitement…read morehas transitioned into frustration and disappointment as it became obvious that the AVIR focus is on new installations. Try as I might, I have not been able to get a quote on the camera system we are wired for nor can we get anyone to come out and transfer the previous owners information to ours. AVIR has obviously made the lion share of their money on the previous owner and I guess they have $$ based priorities beyond that. We are now forced to replace the Savant system with a more mainstream product. I will update this review as we move along.

Amazing. Called AVIR four hours before a big concert. The video screen panels were not working…read more Cameron came an hour later and fixed the problem. The show went on as scheduled. Really incredible service and knowledge. The A/V system was older, but Cameron knew what he was doing, and what needed to be done. Great service, fair price, wish I could give them 6 stars!

Juan and his brother showed up on time, wore booties to insure my house stayed clean, and installed…read morea wall mount for my old 160 lb plasma tv. The job took a little longer than expected but they had to work hard to insure the mount was secure and "perfectly" level. I couldn't have been happier with their work. They are both great guys as well. You should use them.

This Guy was amazing, he showed up when he said. He worked so fast that couldn't even keep up to…read morewhat he was doing. I highly recommend

When these guys came to my house, they set up a video and sound system so good that it almost makes…read moreyou feel your part of the entertainment that you are viewing.

New Wave has been responding to my request for services for years now. Eric is knowledgeable and…read moreprofessional. He never hurries or makes me feel dumb. I am 80 and feel extremely comfortable with Eric in my home. I still do tax returns and the first part of April, on a Friday, my printer went down. I stopped by New Wave offices and asked for help setting up a new printer and networking it with the server which is in WA. They had no one available to come out to help. Kevin said that if we had access to an Apple phone he would face time and insure the installation was completed so I could work. He would take no money. Had he not helped me I would have lost three days of production and the first of April is critical for me. Thanks Kevin and Eric

New Wave did an upgrade to the audio portion of our home TV and stereo system. They did a great…read morejob. They were prompt with all responses, bids and appointments. Their team was professional and thorough. Compared to other companies I have dealt with in this space, the value they offer was great. Kevin did a great job of outlining the options to fit with the equipment I had and did not try to oversell, but rather seemed to be on my side as far as finding a solution that would work well without spending unnecessary money. I would definitely use them again in a heartbeat and I am very thankful for the work they did for us.

I called Ryan this afternoon for a complicated issue regarding my Internet and router. It was able…read moreto attend to it immediately from his office. In fact, he was able to fix the problem and perform multiple updates remotely. I am super, super happy.

Based on what I read in other comments, I had a completely different interaction with the owner…read more Ryan and his crew went above and beyond to get our exterior DMF landscape lighting and sound system to our outdoor TV installed and running. I haven't had any issues besides myself not being as technically savvy as I should be, and needing help from time to time to fix the mistakes I made personally. They have always respectful of my requests when needed. I would recommend this company.