My shellac manicure chipped on my ring finger and middle finger after three days. NEVER going back again. $40 wasted.

Went in today for a manicure and waited for at least 15 minutes! I finally left after they waited on other people who walked in after me as I sat there waiting! Rude and very unprofessional! I went somewhere else and spent my money their loss! read more

I recently moved to Winston and spent a few months trying all the nail salons in town. I can say first hands Digit is the best, especially if you can work with Tommy or Lauren. They are both true masters of their craft, know the trends, know the structure of the nail, and are perfectionist. read more

I've been a client at Digit for many years. The workmanship is pretty good, but if you're looking for good customer service and pleasantries, Digits is not for you. They act as though they're doing you a favor, instead of being grateful for your business. I've heard from several people, "Oh, they are so rude!" Yeah, they are. I certainly don't get a warm and fuzzy feeling when I'm there. I get a fill-in every other week, like clockwork. My bill is always the same: $24, which includes the service and the tip. For the past several months, I've been asked if I need a receipt. I guess they're trying to save paper. I said no, because I knew what would appear on my bank statement: $24.00. Last week, I checked my statement, and Digits had CHARGED MY ACCOUNT $60! I called Digits and was told "Oh, maybe the bank will give you the money back in a couple of days." No explanation, no apology. The money had already been withdrawn! Lynn told me that Kevin would call me back. He didn't. Later that day, she called me back and said, "We'll give you your money back when you come in for your next appointment, if your bank doesn't." Again, no explanation, no apology. And my "next appointment" was over a week away. Today I went to Digits to get my money. No one said hello. Lynn got up, went to the back, handed me some money, and walked away. And surprise: no explanation, no apology, They had an attitude with me, and THEY stole MY money!! My "next appointment" is on Saturday - but it will NOT be at Digits.I'm going to go to a nail salon where i am respected and valued as a customer. A salon where I am greeted with a friendly "hello" and made to feel like I'm an asset, and not a liability. I will cut off my fingertips before I go back to Digits. read more

Sadly disappointed. I went in for the first time on a Friday night and had a terrible experience, but chalked it up to poor timing on my part. Went back in yesterday and it was the same experience. It took me two hours to get an SNS manicure, an hour of it was spent soaking my nails in a ziplock of acetone. I am patient, but not that patient. On top of that, the salon is a mess. I was sitting next to some leftover fingernail clippings and wanted to vomit. They have nothing to rest your hands on, and nothing is sanitized. They use the same tools for everyone, same buffing block, and file. There is no communication with the techs, and when they try and talk to you it is mumbled underneath a mask. My nails look fine though and they are the only place I can find that will do SNS extensions in the area. I am torn between my horrible experience of never wanting to go back to pay $50 for a terrifying experience, or dealing with nails I don't love from somewhere else. If you don't want SNS with extensions please go literally anywhere else. read more

I have been going to Digits for about 11 years and it has been consistently good. I have tried other salons in the area and have found nothing as good. The service is friendly and they do a great job. I only get pedicures, but my friend has gotten manicures and eyebrow waxing- both of which were good as well. A definite perk is that they will do designs on your nails- anything from conservative to fun. To respond to previous posts- this is a nail salon- not a spa. If you are looking to be pampered go somewhere else. read more

Its a typical nail salon and my result is as good as most other places that I've been. However, it seemed a little bit rushed and less relaxing and friendly than other places I have gone. Its a fine place, though and the rates are competitive. read more

I had a really bad experience here today. To remove my non-gel polish my person made me stick my hands in a ziplock bag filled with acetone, something i have NEVER experienced at a nail salon. She forgot to file one of my hands down after putting on the SNS, and the SNS didn't dry smoothly and now I ended up spending $35 on a rough manicure that looks noticeably bad. She wore headphones the entire tone and didn't interact with me at all during the session. I would definitely not recommend this place to anyone. (The one star was given just so I could post this review). read more

I will NEVER go back! I have been looking for a new nail salon and decided to give them a chance. At first, I felt very welcomed. What was welcoming at first shifted for the worst. To begin, I have long natural nails that can appear fake. The manager of Digit cut my pinky nail off claiming that it was fake and needed to be removed. So, I had to get a fake one glued on... WHICH THEY CHARGED ME FOR. Furthermore, the manager continued to have negative comments to tell me about my previous nail job that was done. Lastly, my bill was $60 and I signed/ authorized for that charge of $60. A few days later my bank account updates with an updated charge of $77. I personally went back into the store to discuss the charges and the manager tells me he forgot to add a service after I left so he had to correct it even though I was not there to authorize the new amount to make sure his drawer is correct. This place does great nails, but has TERRIBLE management and values. read more

I've recently discovered this wonderful place and will never go anywhere else!! I've seen Peter a few times and he is fantastic but recently I walked in and he was out of town-so I got Tommy, and he is AMAZING!!! He is so friendly and a true perfectionist, which is a great combination for a nail artist. He really is an artist!! Best experience I've ever had any nail salon in the country! Phenomenal at SNS :) read more

Digit Nails Spa - Nail Salons Near Me - Winston-Salem, North Carolina

I was very pleased with my experience here. We were promptly greeted and immediately seated in a pedicure chair even though we knew no employees were free for a few more minutes. We did have a little bit of a wait in the chair but since we were a group of 3 and didn't have an appointment, I wasn't surprised and the wait wasn't bad. We were also offered wine while we waited. The massage chairs were comfortable but didn't seem the have the setting variety that others usually have nowadays. The ladies that did our nails were all nice and did a good job. They were slightly but not overly pushy in suggesting the right type of pedicure based off of your feet but still helpful and suggested good summer colors based on our skin tones. I got the spa treatment pedicure and it was very nice and in my opinion worth the up-charge from the basic package. The employees were very sanitary and you were able to watch them open brand new sterile tools before starting. Overall, I was very happy with my service and I definitely think I'll be back. read more

They do a pretty good job but only if you have all the time in the world to sit around and wait. My friend and I always make appointments and always end up waiting for at the very least 30 minutes. Today I waited 30 minutes and then the lady started on my fill before stopping halfway through and moving on to someone else. After 30 more minutes she finally came back and finished. When you first go in they don't tell you how long it will be unless you ask and then they usually under estimate. They started on me and then moved on to someone else just to keep me from leaving and they have done that before when I've waited for a pedicure. It's just not good customer service and even though my nails usually look pretty good it's just too frustrating and not worth it. Don't waste your time. read more

Sadly disappointed! Saw that this place won a readers choice award and I'm not sure why! Not clean at all! Never saw that the utensils were sterilized, and each nail station seemed to be very trashy/messy. Pedicure was rushed! Manicure was rushed! read more

They have the best SNS selection and in my opinion the best SNS application. Love my boy Tommy and the whole staff is very friendly and accommodating! All of my friends in Winston get their nails done here. Can't go wrong! :) read more

Very unpleasant environment. Overcrowded, really fluorescent lighting, TV is fixed to where the customers cannot see it. It took three hours to get a no-frills set of acrylics because the technician kept leaving to do other people's in the middle, meaning we were all waiting hours. Literally the only thing that was acceptable about this place was the actual results of the nails, but my nails weren't anything special, just okay. There are plenty of other options in Winston, go to one of those. read more

I found digits about three months ago and have been extremely satisfied!! I started working with one technician from day one doing SNS nails and he is wonderful. I have permanently curled fingers on both hands and he is extremely careful and gentle with my hands. I started taking my daughter with me around a month ago and if I come without her they are all asking me where she is. Super friendly staff and happy atmosphere!!! read more

I will say that my nails turned out beautiful without a doubt. This was my second time in the nail salon, the first experience wasn't great but I figured they were busy it was Easter weekend so let's try it again....However the service is bad at best the second time as well. The pedicure girl didn't understand any English (no big deal) and the woman who was translating to her was not listening to my directions. I was very specific with directions and it was extremely frustrating. The entire time the lady that was was translating was rude and even the things that couldn't be understood had a rude tone and you could tell she was talking smack after me getting frustrated. I sat forever between pedicure and getting my nails done. The girl that did my finger nails was very sweet and she did a great job, I think she could just see my over all frustration and upset. I was in the nail salon over 3 hours and then was over charged. I was so ready to get out of there I just paid it and left. And although the nail tech did a great job on my finger nails I probably will not be back in. Due to the poor attitudes and open cattiness of some of the nail techs. read more

Always go here to get S&S on my natural nails and they do a great job for a great price!

I will not lower my rating for nails (5+) but each time I go they want to wax .... something. The lady insisted the entire time I needed a brow and mustache wax. Just had my brows done the prior day. I am lilly white and would have discovered this mystery mustache in the last 50 yrs. When I refused she claimed she could see it. Yes it's funny but ticks me off. I feel I tip well and there's no need to add on additional charges. I don't know why they don't do waxing at the station like other salons do but being led to a little back room with the door shut, no thanks. read more

I've been going to Digits for a couple years now and I love it. The people are so nice and they always do a great job. I highly recommend

Had an appointment at 3 pm. Waited over an hour before even seated. Terrible service. AND to top it off, the manager called me out while in the shop to take down my review despite everything said being true. read more

I went to digits for the first time this week and will definitely be back! I love the staff, the environment and my nails look amazing. So happy I found this nail salon! Thank you thank you thank you! read more

I went to this nail salon about three weeks ago for a Gel Manicure with a Full Set of Tips for a grand total of $50. The lady who did my nails was rude, rough, and surly. When she was shaping the tips on the pointer finger and middle finger of my right hand she actually filed away part of my natural nail making them look slanted. When I tried to communicate this to her she became defensive and rolled her eyes and just kept on going. She used an excessive amount of glue that I later had to remove myself from under my new nails and around the nail bed. I was extremely dissatisfied. There was no pampering, it felt rushed, and I am definitely not going back. Oh, and the lady who did my nails was the owner, Lynne. read more

I have been getting acrylic nails for about three years now, and this is the worst experience I've had getting them done. I had just moved up here, and needed to find a place. The gentleman who did my nails was not very personable and made it clear he wanted me out of there as soon as possible. Additionally, since I've gotten them done about 2 weeks ago, they have turned a disgusting shade of yellow. I've never had that happen to my nails. On top of that, they are now falling off at this point with no effort at all. For what it is, this place is way overpriced and not worth wasting your time. read more

I had been a faithful customer for over 18 years and loved my technician. But he was forced out by new management who cared more about appearances than quality service, implementing all these new procedures (filling out a customer slip, labeling everything, making customers sign in) and the place lost the friendly, caring atmosphere. I was told they would honor my longtime customer rate but when it ame to do it, they raised the price 50%. When I asked about it again, they just sent over someone who kept telling me what a better treatment I was getting. So I had to find a new salon who treats me like a person not a profit center. read more

Poor SNS. Believe I had a new person because I asked for squared nails and got rounded nails. Took over an hour and a half and she seemed nervous the entire time doing my nails. She was actually shaking while filing my nails. It made me very uncomfortable, I will never go back. read more

Brought a party of 5 in with reservations for mani-pedis. They rushed through the entire thing. I'm not exaggerating when I say that the nail techs asked me at least ten times to do SNS. (I just wanted acrylics). I literally had to be kinda of mean to get the point across at this point. Not to mention, the man doing my acrylics didn't prep my nails, just started applying them before doing any cuticles or the usual. They switched techs on my party several times and were buzzing around, complaining, making it a very stressful environment. I felt like I was listening to their drama the whole time. Also- a woman in my group only has one hand and yet they charged her full price. When she asked two different techs about it, she was informed that they can't make that decision and their manager wasn't available. Every other salon she has visited has given offers half off or at least a discount (reasonably so...) Overall a bad experience, and I will not be back. Was hoping for more for my bridal party! read more

The service I had a Digits Nail Spa was terrible. I went in for a Pedicure and came out like I didn't get anything done. It was a complete waste of time and money. The name of the nail technician was Nia or something like that. I asked her what was the best/most popular pedicure and she recommended the Jelly Pedicure. I said okay and let's do it, however, when it was time to do it, she didn't know what to do. She did not know how to the Jelly Pedicure. Just to start to the pedicure, she had to get help from 3 different nail technicians. While she was doing my pedicure, she did not make me feel welcome at all. She talked to everyone else but me which is usually fine, however, when you do not know what you are doing, I need to you to focus. It also took very long. The pedicure started around 3:50 pm and ended around 5:00 pm. I asked her why this was taking so long and she said, it was Friday, and she was lazy. All I could do was shake my head and ask her to hurry up. Once she was completed my pedicure, I asked her to buff my nails, and that cost an extra $10.00. I forgot to mention; the Jelly Pedicure was $65.00. Once again, I was like whatever, just do it. After she buffed my nails, I asked her what happen to my message because the Jelly Pedicure was supposed to come with one and she said she did not have time for it. I just said forget it, and I had to go. Lastly, while was paying, Nia asked for a $10.00 tip. I said you've got to be kidding me. In conclusion, do not go to this Nail Salon and if you do go, please do not go to that rude nail technician, Nia or whatever her name is. read more