Needed to find a go to mechanic in Buffalo for my daughter. Her car had one major issue and one…read morerelatively small one but that one had some slight safety implications . My strategy for finding any new third party is to read the reviews and try and synthesize the truth, speak to a decision maker and assess and finally ask for some quotes for the parts and labor. I spoke to four shops and of course everyone needs to see the job before finally committing and that scope can obviously change. Sam freely and patiently gave me some quotes for both (others couldn't get past - we need to see it), the quotes and the final pricing were both very fair and competitive. Mo communicated freely during the fix and heres the kicker and why we'll trust these guys moving forward. They easily could have turned the minor job into a relatively major fix and they didn't, the problem and solution was less in every sense than what I assumed it would be including their cost - great job the both of you!

Anywhere from may to June of 2022 I took my Chevy cobalt to get the back right break done and on…read morethe 4th of July the car swerved to the left and then to the right then it totaled on the expressway going towards west of the 33. He had an unlicensed mechanic working on my car at the time. Not sure how business is for them but I do not appreciate my experience

My very young (30 yr old) friend was suddenly carless when a driver ran a red light and clobbered…read morehis 2004 Chrysler 300. He turned to me because I know a lot about cars and he trusts my opinion. A few months ago, used cars were in short supply. Now, there is plenty of inventory. My friend did not want to purchase from an individual owner because he worried that if something went wrong with the car right away, he would have no recourse. I thought that was smart of him. My friend spent hours searching the internet for a car. He lives in Lockport and works in Tonawanda, and wanted a Subaru or other 4wd car to make things safe for his commute. Another smart choice on his part. We went to two Lockport car dealers and test drove 4 cars there. Then I drove him to TwinTon. My friend had found a Subaru and a Toyota, both 5-speed cars, which he wanted. We were greeted by one of the two brothers who have taken over this very long-standing dealership. Chris was our sales person. He let my friend test drive both cars he was interested in. Both were excellent, but the Subaru was the winner. It had brand new struts, rode like a dream, and had lots of power. The asking price was very close to the Kelly Blue Book value, which seemed reasonable. There was some heavy wear and tear on the driver's seat, for which we asked for a little better deal. Chris agreed. Chris made sure the car was clean and had a missing fender liner installed as we waited. They took care of registering and inspection right there on the spot. No financing was involved. The entire transaction went smoothly. There's a 30-day 1,000 mile warranty. It's been almost a month, and so far no major glitches. My friend absolutely loves his new car. I don't think we could have asked for a smoother, nicer transaction. BTW, the dealership is now run by two very nice brothers and their mom. Their grandfather was there, too. This is the opposite of a fly-by-night operation. This family has been in business now for generations!

We bought a 2006 Chevy colbalt for my son and I have to say the family is awesome. Any issue they…read morestand behind there cars. The turn around was literally 24 hours. I would recommend any one to buy a car from Twin Ton.

We have purchased our last 3 cars from here, they have been amazing. Low mileage, great price, VERY…read morereliable cars. I just recently purchased a Jeep from them, amazing features and a seedless process! Highly recommend!

Great car so far no complaints not pushy and has a nice…read moreselection of cherry cars to pick from at better prices than the big box places. There is a reason this guy's been in business for like 30 years ! i will be back thats for sure ....

Got my first car here, and got it for a reasonable price, and the cars are from southern areas so…read morerust is non existent unlike cars that sit on the lots at dealers in Buffalo. My 04 impala ss runs superb I actually test drove it on the long street nearby, and knew instantly the car was in great shape. I highly recommend!

We bought a 2004 Chevy Suburban from this dealer and we picked it up on a Tuesday night at 8pm…read moredidn't have time to drive it around before we had to pack it up and take a trip to Kentucky to see our son graduate from Military Boot Camp. We left at 3am on Wednesday morning and the only problem we had was that the passenger window didn't work but as soon as we got home he fixed it right away. We still have the SUV (3 years) and still love it. I am in the market for another vehicle and will only buy from this honest company. Thank You Liberty Motors

If you are eager to lose time, money and self-respect for your hard-working money…read more Please come to E-Z Auto Sales! It is there where you will find sales representatives who will be happy to dedicate themselves to making sure your Time will go first. Then your money goes next. Lastly, a repossession of your car. Yes, the bonus repossession! When you can no longer afford your Car Note and your Repair Note. What? You didn't know you have 2 notes to pay when you deal with E-Z Auto loan sales? The bootleg Auto Repair insurance they offer will only pay for a blown up engine (you just better make sure you've done nothing to cause that engine to blow up) or transmission that internally, falls apart. (the transmission literally has to be torn up inside, you pay for everything else for the transmission.) Stay away from these scam Artists if you value your time and your money.

Won't ever do business with them again. High payments, which got higher over time even with me…read morepaying early. They changed payment systems which caused them to charge me and extra $120 on a payment with no notice. When calling them, they charged me the wrong amount and then told me it was declined (it went through in my bank) and then a week later they told me half of it went through and I'm still expected to pay the extra $120 FOR NO REASON. Bad business and I was going to go to them for another car too since I only have three months left on my payments

I had an absolutely amazing experience here! They made it so easy to buy a car. I couldn't…read morerecommend this place enough! Ryan Kowal (Sales Consultant/Car Sales Division) was so great! I appreciate his genuine dedication to help me find the perfect vehicle. Also Dave Hammond (Customer Experience Manager)! I couldn't be more happier!

I rented from the enterprise on fairmount ave in Jamestown ny they quoted me a price of $1600 for a…read moremonth rental fro a outback intermediate suv they charged me $1986 and claimed that the taxes for the Month were almost $400 even tho online the taxes per week are $66 making there math off by $136 and never returned my $200 security deposit so they took me for about $350 this is after renting from them for the past 6months a month at a time Adam the manager is a complete fraud and will lie and make up bogus charges to fit a botched contract rent from someone else if at all possible

Bob was my sales person and after visiting 4-5 dealerships and receiving really bad customer…read moreservice, it was so nice to experience a real, old fashioned, well rounded sales person. He showed us a few cars and when due to a small technicality we encountered a small issue with financing, not only did he fix it, he got our interest rate cut in half! He followed up and made sure we were taken care of. When a small issue came up with one of the keys to the Lexus, he was very responsive and although we have not resolved it yet, there's not a doubt in my mind that he will make it right. There was a small mix up in price during our shopping experience that nearly brought me to tears! (The car that I loved turned out to be a lot higher priced than I was told) and after walking away thinking I will have to buy something else, he worked with management and a couple days later was able to lower the price a lot...Now, I understand that this sounds a lot like a tactic and I've bought enough cars to know it; However, it was an honest correction and I'm pretty sure they lost money on the deal because of their commitment to customer service and the original error.... Overall, very good experience with this sales person and the company.

BUYER BEWARE!!! My wife and I traveled from Pittsburgh, PA…read moreto Basil Resale Sheridan in Buffalo, NY after confirming availability of a used 2024 Infiniti QX50 Sport listed in their inventory. Local availability for this model--particularly AWD--was extremely limited, so we were willing to make the six‑hour round trip only after very clear assurances. Prior to the trip, I spoke directly with Sales Manager Patrick Schultz and his assistant Jose. I explicitly stated that we were driving from out of state and that we were prepared to purchase the vehicle immediately if it met basic, clearly defined conditions: the car needed to drive straight, show no visible body damage, have no unusual odors, and be in genuinely "great condition." We had already test‑driven this model locally and were not browsing--we were buying. Based on their repeated assurances, photos they sent, and their insistence that the car "drove like new" and had no issues, we proceeded. We added the vehicle to our insurance and brought a cashier's check for the agreed amount, expecting a quick transaction. Upon arrival on February 14, those assurances immediately unraveled. Before even leaving the lot, a red warning light was illuminated on the dashboard. During a short drive, my wife noticed severe visual distortion through the windshield, resembling a fun‑house mirror. Upon switching seats, it became obvious the windshield had been replaced with a low‑quality aftermarket product. The driver‑side door was misaligned and did not close smoothly, and the hood also failed to line up properly. After parking to investigate the warning light, it became clear it was related to the pedestrian impact / pop‑up hood system--indicating the vehicle had been involved in a frontal impact. Despite a "clean" CarFax report, the physical evidence strongly suggested prior collision damage and poor‑quality repairs. This was further supported by numerous HIGHLY visible paint chips, scratches, rim damage, and obvious touch‑up attempts--none of which appeared in the photos provided beforehand. For a vehicle with under 7,000 miles, this condition is unacceptable. More concerning is that these issues were either ignored or intentionally misrepresented by individuals who "do this for a living," despite our very direct questions and the significant travel involved. Offering to fix the issues after the fact does not resolve the underlying problem: this car should never have been presented as accident‑free or in excellent condition. We assume they were hoping we would go through with the sale after making the long drive from Pittsburgh. We declined to proceed and drove home. Integrity and honesty were clearly lacking in this transaction. While reviews suggest this may not be the norm, this experience was significant enough to warrant caution. If you choose to work with Basil Resale Sheridan, I strongly recommend avoiding Sales Manager Patrick Schultz and his assistant Jose. A clean CarFax report does not replace transparency, and neither does a verbal assurance. Good luck to anyone who actually purchases the Black 2024 INFINITI QX50 Sport, I definitely feel sorry for them. As of this writing, we are still waiting for any formal outreach or explanation from dealership leadership.

My experience was excellent from beginning to the end. I worked with Joe, and he put me in the…read morevehicle that I had seen on cars.com. Joe's expertise was heart warming and excellent, Joe demonstrated excellent interpersonal skills, Joe listened to me, and worked with me to get my dream SUV. Thank you Joe and thank you Galaxy Auto for choosing him to be a part of your car dealership family

Wow! To be able to buy a car AND drive it home the same day is unheard of anymore. Very happy!!…read more Painless experience. Highly recommend.

Go here! These guys are amazing. To be honest, I am not from Buffalo, and did not expect to find…read morehidden gems like Buffalo Motor Works & PinPoint Repair here. These gents are honest, no-pressure, and ethical. My friends were in a pinch for a quality used car after their Buick's frame cracked on a drive up from Myrtle Beach. They bought a gorgeous Lexus hybrid from Andre, owner of Buffalo Motor Works, and couldn't be happier. (A few of us are actually a little jealous of it!) They were so excited about it, they showed it off to all their extended family! Andre was exceedingly patient with our questions and throughout the whole process. (He also is quite knowledgeable about Buffalo history, he may have another calling as a tour guide!) After our positive experience with Andre, we took our other cars - a BMW & Prius, to Dan. I am not exaggerating when I say Dan saved us hundreds, and probably more, on the repairs. I know this bc I had a quote from another trusted mechanic, and Dan fixed the problem for $260 rather than $1,000+. He also did a fantastic job on the BMW repair (he's a certified BMW master technician I believe), at a fraction of the price it would cost elsewhere. And I'm not talking about a dealer's estimate - he beat the other garages. By a lot. Dan also caught a few non-working lights that the cops in my area love to stop you for, so I'm grateful for that as well. I also need to point out that, as a WOMAN, these guys were equally respectful to me as to a man. Unfortunately we are still in a time when some car dealers and mechanics overcharge women, etc., but not these guys. They also run a more peaceful place than other spaces. You'll see. Finally, I really love their vision & vibe. Thanks again for everything, "Just 3 guys with a beard"!

From the owner: Hybrids, Efficient cars, Toyota Prius, Used hybrids, Preowned hybrids, Honda Civic Hybridread more

This is where I got my beautiful ,black, 2012 Chrysler ,Town & Country - "Stow & Go" Van, which I…read moreLOVE !! Good price, Easy to work with salesman, Great looking vehicles & Not too far from the Kenmore area. They did all necessary repairs to the van before I picked it up a few days later. I honestly couldn't be happier with what I bought. The salesman/owner ? also got me an amazing deal on a spare key to be made. I got it at "his cost" but a man who makes keys in his van & works out of different lots. Thank God too, because I needed that extra key on a few quite a few occasions. I highly recommend them for your next used vehicle purchase .

If I could leave 0 stars I would. I bought a car online from this dealership, was told it was in…read moreperfect road worthy condition. I had the car delivered to me a month ago, and it still has not moved from my driveway. They sold me a car that has 4 dry rotted tires, over 10 years old each, no working reverse lights, a major electrical issue that the power seats and climate control don't work. The new battery I had installed does not hold a charge. The alternator winds too high and is not seated correctly, the fuse box gets upwards of 220 degrees. I won't run it because I am afraid of a fire starting. The list goes on and on. I had the car towed to a specialist (more $ out of my pocket) to check it out. They raised all the same concerns I had and said it is not safe in its current condition and will need upwards of $5k, probably more to fix all the issues. They even took my sales tax money, saying they had a third party registering my car. Well, the car is not safe for the roads, so it can't be registered, but they have my sales tax money still. It would never pass inspection. I was looking for a weekend driver to take to car shows and I got a total lemon! This dealership refuses to do anything, stating "I have buyers remorse!!!!!!" Are you kidding me? I was looking for this style car for over three years. I wasn't looking for a car that needs tons of work or I would not have bought it. Now I am forced to get a NY Attorney, get the NY Attorney General as well as the NY DMV involved. I did hire a third party to check out the car. He apparently doesn't know a lot about these sports cars, because he seemed to just look at cosmetics, not electrical or reverse lights or dry rotted tires (I could go on). I will be looking at this company next. Yes, the car looks nice, but OMG, what a mechanical, electrical mess!! A lot of my wasted time on this. I just wanted my money back, but now since it looks like this dealership doesn't care, I will be looking for a lot more than just that. Yes, I have learned my lesson. Due to this awful experience, I will never make a large purchase like this online again. Stay away from this dealership. It seems they don't care too much about the online customer. Writing this to hopefully help anybody thinking of buying online from these rip off professional's.