I deeply regret my decision to consider going to Kitchen Views at National Lumbar for a mudroom…read morecabinet order. Lana Christiano boasted herself of a cabinet design specialist and did the worst job ever. Even after repeated visits tomorrow house, she could not just register the RIGHT color of the cabinet and as a result screwed up the entire order. On top of that, Ultracraft being the worst cabinet supplier, supplied unfinished panels which we had to fight for, with no ultimate resolution. Lana put blame on Ultracraft, which out blame back on ordering inefficiency. And not one needle moved for kitchen view to accept their mistake. Instead Lana had the audacity to ask us that we should pay for half the price of the cabinets to get thee right color, because, in her limited mind, we made a mistake. On top of all this BS, manager never stepped up. Complete waste of my time and money working with this incompetent business and pretend cabinet designers. Hope they burn in hell.

GREAT Service!! I'm in the process of remodeling my kitchen…read morewith them now and I'll definitely come back to order cabinets for my pantry and all 6 Bathrooms!!! Great quality cabinets for a reasonable price.

We hired Tess for a paint consultation because we bought a new home and needed to paint the first…read moreand second floors. From the moment we met Tess she was incredibly warm, easy to work with and knowledgeable. Her expertise in color was evident as she meticulously and effortlessly combined different hues to create a harmonious color palette and flow throughout my home. She took into consideration my personal style, the natural light, the elements of the home while thoughtfully curating options that were perfect! She took the process from overwhelming to fun and exciting. I would highly recommend Tess to anyone seeking to elevate their space with color.

Tess did a whole house color consultation for us. She guided me to beautiful colors that…read morecoordinated perfectly with each other and my existing decor. I'd absolutely hire her again.

Can't wait to visit them for help with our new living space! The showroom is bright and inviting…read more I need furniture, window coverings and closet fittings. I know that you will do a wonderful job!

A key to business success is setting customer expectations and having good customer communication…read more This business did neither. I called for information on Hunter Douglas shades and had a good talk with a woman here, after which we made an appointment for her and a technical person to come by the house a few days later to discuss details about how the mechanized shades work, and look at colors and fabrics.. About five minutes before the expected arrival that day I had a message saying "we" are running late but "we" expect to be there within 15 minutes. About 30 min later though, the doorbell rang and a man stood there. He did not introduce himself but his shirt was labeled "Hunter Douglas". I asked where the design person was with whom I had spoken and who had sent me that message. He didn't know. He came in and I asked if we should wait for her. He didn't know. No attempt to wear a mask or ask if I preferred he do so, and as he walked into the living room I saw he was wearing dirty tennis shoes as he walked on our Oriental carpet--no attempt on his part to remove or cover them. He was very terse (I could not tell if he was shy or upset about coming alone) but did the measuring. I asked what was going on, as I was expecting a designer to come with color books, fabric etc. He offered he had a color book in his car and could go get it, but I had expected to interact with a designer. He was in and out within five minutes. I called the shop, and another employee explained my contact was with a customer, and then, most oddly, proceded to explain to me what this other customer was asking about and was going to order. I stopped her as I wasn't interested at all in another person's order, said I had had a message that "we" were coming and who was this solo quiet man who turned up without ever giving his name even. I asked for my contact to call me back but was told they close at 2p and she would be leaving (heaven forbid they return a call past 2p apparently). I got the email address and sent off an email saying I found this all very unprofessional. I very well could understand running late with a client, but then why not call to say that and ask if we could re-schedule? But sending out this man alone, an employee who clearly was not at his best when speaking directly with customers and who didn't know what was going on even with his own workmate, was unacceptable. She had my email and phone number, but now five days later still no response. Very unprofessional and apparently don't like being called on it! The whole effect was very disorganized and unprofessional.

We just welcomed our first child in May and had no idea what to do for a nursery. Josh was so…read morepatient with our ideas and really listened to what we needed and filled in a lot of blanks. We absolutely love our finished nursery and so does our baby boy. I would highly recommend Tyler and Sash and will be utilizing their skills again once we make more renovations.

I worked with Tyler and Sash to install custom plantation shutters in a few rooms of my home. The…read moreconsultation was so helpful to hone in on the best option, and the technician did a great job. I'm so happy with the outcome!!

Sue helped do our new office here in Holliston. She is wonderful to work with and knows just the…read moreright questions to ask! She crafted a plan that fully exemplified our vision for what we wanted. Her use of space and color was spot on. Best review I could give, I would hire her again.....and we did! Charels River Insurance Brokers

Wow! What a great team, and beautiful work. GL Alliance was not only dependable and did a excellent…read morejob, but they also asked us what our preferences were for different parts of the house. It was great working with them and the house looks better than ever! They did a much better job than our previous house painters. Also, special thanks to Fabio who made sure every detail was perfect.

GRACY IS THE BEST!…read more Her meticulous eye and attention to detail makes her work really stand out, even in very complex and detailed projects. Her work is honestly so well priced for what she does. Not only that, but out of every contractor I have ever spoken with, Gracy always left me with a sense of total faith and trust. The most important thing is to find someone you can trust. I know plenty of people have had awful experiences with painters... but with Gracy I felt like I could just give her my keys and relax with no regrets or worries. She was very patient, accommodating, compassionate, understanding, communicative, and above all I felt like she really cared about this project, about my home, and even about my paint colors. She has a lovely demeanor that put me at ease. It's so refreshing in an industry like this.

BEAUTIFUL SELECTION BUT UNPROFESSIONAL FABRICATION AND OVERSIGHT…read moreThe Selection & Initial Sales Experience: This shop easily has the best selection of remnants and slabs in the immediate area. I found a beautiful marble remnant that I loved. Initially, the salesperson was very helpful and proactive, even taking the time to mark the specific cuts with blue tape to ensure we were on the same page. The Process & Delays: Unfortunately, the experience broke down during the fabrication phase. I was given a specific day for pickup, but the pieces weren't ready when I arrived. This went on for several days. Quality Control & Fabrication Issues: When the pieces were finally "finished," I'm glad I inspected them. The work was unprofessional: * The "eased edge" was very uneven. * The corners were chipped and not cut straight, and the bottom edges remained rough and uneven. At this point, the salesperson was no longer helpful or even involved. I ended up in the back of the shop personally dealing with the fabricator, trying to see if the errors could be fixed. As they worked on the stone, the quality didn't improve. It felt like I was being asked to supervise the work, which shouldn't be the customer's job. There was no internal quality control or professional assessment of the pieces before they were handed to me. The Conclusion: The shop eventually admitted they couldn't meet the required professional standard and issued a full refund, claiming the stone was too difficult to cut (despite it being a marble remnant from their own yard). However, given the uneven edges and lack of oversight, it felt more like a lack of technical execution and professional management. It's a shame because the material is excellent, but the fabrication process was a major disappointment - and now I have to drive to places much further away to look for a suitable stone for my still unfinished project. This area really needs a store with a great selection and expert fabricators.

Olympia marble is a great family owned business. Very knowledgeable and helpful. I've read some of…read morethese reviews and I have to say I did not experience any problems. I went in for a bathroom redo, counters and tile a few thresholds and it all came out beautifully! No hassle's. Yes they wanted a deposit but that's normal in any business. I recommend Olympia Marble and Granite to everyone.

I've used Debsan for both wallpaper carpet and shades. They always do a fabulous job. selection is…read moregreat ! They discount the wallpaper. I've worked with Sandi many times and she is very knowledgeable and talented. they have my repeat business because I am so happy with them. recommending them to my daughter who just bought a condo.

Beautiful Flooring. Disapointig customer service experience…read more I recently purchased and installed LVP I purchased from DEBSAN in downtown Natick. The flooring is beautiful but I am disappointed in the way a few of the personal interactions went. 1. I always do my own measurements so I can estimate costs while shopping.. The installer Debsan sent came up with a number that was 70 square feet higher than mine. I had another installer give me a quote and his measurement matched mine almost exactly. If their installer was this careless doing a measurement, what type of job would he do? I went with the second installer. DEBSAM has a strict no refund policy. If I had not done my own measurement, I would have paid for an additional 4 cases of flooring plus extra install costs, since they charge by the sq.Ft. That would have been hundreds of dollars more. 2. The flooring arrived 3 weeks before the project was scheduled to start. When I went to pick it up, I Was told by Valleri that a threshold was missing, but it would be in soon. On the Monday morning of the install, I emailed Valleri to find out about the threshold. I let the installer know we were missing the threshold and he suggested we could use one of the other transition pieces. He showed me what it would look like, I liked it and went with his suggestion. Valleri finally got back to me at the end of the day on Tuesday, after the install was completed by-the-way, and told me the vendor had been waiting for "Clarification" and had not sent the piece. I told her the job was now completed and I no longer needed it and asked for a refund. From her response, it seems either the vendor or Valleri made an error which resulted in me not recieving the piece on time. Since an error was made, I asked for an exception to their no refund policy. Valleri's response, "Sorry. Too late." As of the writing of this review, which is 4 days past the completion of the project, I still do not have the piece they are insisting I pay for. The piece cost $45.00 plus shipping.and the total sale was about $4,200.00. Now that $45.00 is not going to break me, but it felt like a total lack of respect and caring about their customer. You do better price wise at a big box store or online, but I paid a little more because I thought a small business like theirs would go the extra mile for their customer if something came up. That is just about the only thing a small business has gong for it over the cheaer discount stores. I was wrong. You may not get personalized service at the big box stores, but the chain stores and online vendors all allow you to return unopened boxes and unused finishing pieces. The flooring for this project cost 4,200.00. I purchased flooring twice before from them. One project cost 1,800.00 and the other was around 3,000.00. I remember the days when being a loyal repeat customer meant something