Very nice place to shop for leggings. Everyone is always super helpful. A nice young lady introduced me to calia leggings. They are just the right fit !! Will definitely shop here in the future for all of my workout needs. read more

I love Dick's sporting goods!!!! It's such a fun time for friends and family. They have all the good brands and really friendly staff! thanks for always being there for my sport needs, you all are the best and I will shop here forever!!! 5/5 great job read more

I placed an online order. The order went to the Bourboursville WV store about 3 hours away. When I finally got them they were used. Grass, dirt, and most of all wear. The logo was even worn off one insole. The shoes had already taken the shape of whomever's clods had graced the inside. Not only was I shocked to see that a STORE had given someone a refund or replacement for these obviously worn shoes, but the level of incompetence at the store level to ship them to a new customer is beyond anything retraining could fix. I contacted support chat and since these were Guaranteed to be delivered by Father's Day (Today) the agent assured me they would be overnighted to me and for me to send these back. Checking FedEX today they do not appear to be overnighted as the estimated delivery date is 6/30/20. NINE days from today. What had happened to this company? Do they even care? They deleted my review on their website. FYI it is this review verbatim with exception to these last 2 sentences. read more

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Horrible customer service bought a kayak their a week ago they loaded it for me into my truck. I live an hour away. I tried to take it back today and they wouldn't take it back when they loaded the kayak in to my truck it put I ding on it 270 dollar kayak I never took it out onto water or anything. Definitely not going back and the stores a mess and loud with construction read more

I have been in this store three time, twice to buy bikes and one other time for a helmet. The first time I coulndt find anyone to help me so i took the bike down and looked at it myself. The second time i actually saw a person but he was too busy talking on the phone to ask if i needed help and he just walked passed me.. I was pissed. I left the store and went to another bike shop in Huntginton to make my purchase. Customer service sucks. read more

Horrible customer service. Waited 15 minutes in front of a fitting room ( pushed button for assistance 10 times) with no help, and employees making eye contact and walking on. Had to approach the counter to get the fitting room unlocked. Will not spend money places that offer this kind of service. read more