Employees texting at the cash register. Cannot be bothered to help find anything. "It should be in…read moreaisle xxx". Can't be bothered to help locate a lumber cart. Meanwhile they walk aimlessly through the store. Extremely poor service.

Ordered a 1098.00 mobile work bench which of course wasnt available at the barboursville location…read morebecause white was the preferred color choice. It was ordered 12-17-19. It shipped from Hagerstown MD. It arrived at Monroe Ohio then sat for 5 days. When it finally shipped, it took 3 days to get from monroe to barboursville. Monroe is 2.5 hours away. It has now been 9 days and home depot can only state it hasnt arrived as of todays date 12-26-19. So it must be concluded that Home Depot cannot accurately schedule delivery dates and customers cannot rely on Home Depot to get large items to their customers in a timely fashion.

Had the best help for Aerison in the tile department. He went out of his way to help me find…read moresomething and he gave great technical advice.

Next to impossible to get any help from staff. Either you can not find anyone or if you do, they…read morecan't help you. It seems when Lowes sells a good product they all of sudden switch vendors for an item that's quality is not as good as the previous item, I have seen this in electrical items and tools. I have been a customer for years but just recently switched to Home Depot. Lowes did have a good veterans program but changed that to where Home Depot's is just as good. So why shop at Lowes when you get better service, better products, and the price is as good or better? Lowes needs to reevaluate what they want for customer experience or just close the doors.

Its nice to have a local hardware store with many common items needed for repairs. But, they can be…read morepretty pricey especially on fasteners. For bolts and nuts youll pay much more than stores like tractor supply who price them by the pound. Still better than driving all the way to Lowes or Home Depot.

The Manager was very helpful when we asked him to check on something for us, but they have still…read morehad our lawnmower for a month. It would be helpful if they called to give an update every so often.

After a bad experiance at 84 Lumber, I Started shopping at RT 60 Hardware, nice freindly people who…read moreare very helpful. Its hard to spot and I drove passed it several times, but now that i know where it is its gonna be my hardware store from now on.

The staff are always friendly and ready to help. Even if I'm only getting a key copied or…read morepurchasing a few nuts & bolts, they are eager to please.

Great store. The employees are very nice and helpful. I went in to get three keys made that I…read morepreviously tried to do at Walmart and didn't work. When I went to this store, they he's it done within 5 minutes and they worked perfectly! Would recommend to anyone looking for a good local hardware store.

Just want to say they treat customers better than the big box stores. Often have hard to find…read morescrews and hardware. Not the best for power tools or the cheapest vs. the big boxes but local staff and much better at loading heavy stuff. If just need a few items, saves in gas normally over a trip in town even if cheaper elsewere. Also grocery store upstairs means you can often kill 2 birds with one stone too.

Really love this hardware store. Lots better than the big outlets. Staff that is not only helpful,…read morebut they know what they're talking about when they talk shop about plumbing, electrical, carpentry in general, etc. No winging it from a clerk. Good prices with diverse selection of tools and utility items. Go here. Trust me.

As a young man, I was taught to show respect for the time of other business professionals…read more Obviously, Hardman's has yet to learn this simple concept, ESPECIALLY Larry

poor customer service....will not stand by their merchandise...if you purchase something and take…read moreit home and find that it is damaged...they will not let you return it for store credit or cash