We wanted a new living room set, sales person was very helpful we had a large selection to choose…read morefrom but when I seen what I wanted it was on !!! We got in on the 4th of July sale so we saved some major bucks. Delivery was quick and easy. Love my new set.

We recently ordered a couch and two recliners, and when the recliners arrived, they were dirty…read moreright out of the box. Instead of replacing the damaged items or taking responsibility for delivering furniture in unacceptable condition, customer service tried to send us through the warranty process just to have them cleaned. Why should a customer who paid for brand-new furniture have to go through a warranty claim to fix a problem that existed upon delivery? To make matters worse, getting help was incredibly frustrating. Reaching anyone is nearly impossible. Expect long hold times, endless transfers, and voicemails that seem to go nowhere. Customer service was difficult to reach and offered little resolution once we finally got someone on the phone. For a major furniture purchase, I expected much better quality control and customer service. Unfortunately, this experience has been disappointing from start to finish. I would strongly recommend shopping elsewhere if you value responsive customer service and receiving furniture in the condition you paid for.

When my dad was in the hospital, we found out his adjustable bed had broken the same day we were…read morebringing him home. It was a stressful and urgent situation, and we didn't know how we were going to manage his care without it. I called Wells Home Furnishings, and they immediately understood the urgency. In less than four hours, they had a new adjustable bed delivered and fully installed in our home. That level of responsiveness is rare, and it made an incredibly difficult day so much easier for our family. Wells isn't just a great furniture store--they truly care about their customers. Their kindness, compassion, and willingness to go above and beyond meant more to us than we can express. Thank you so much for everything you did for our family. We will never forget it.

Place is a joke. The workers act like they are too good to talk to you. Won't be returning.read more

Was lied to by the worker who said we could return a box spring if it was too big, called to say we…read morewere bringing it back and they said that they do not take returns, and that we "signed" a disclosure saying that we knew that. The worker slid over the receipt to sign as he was saying we could return it. Never once brought up that by signed it was us agreeing to no returns. Was then told the district manager would call. Never received one.

We needed a new mattress for one of our guest rooms. We were greeted promptly by David. He was…read morevery knowledgeable and able to answer all of our questions. He was also extremely patient while we laid on nearly every bed. We ended up with a Tempur-Pedic which luckily we could have delivered in 2 days! Overall we had a great experience shopping for our new mattress. Highly recommend this store and David!

We were in need of a new mattress. Anthony was a great help. He asked many questions to find the…read moreright product for us. We will definitely use sleep outfitters in the future.

Anthony and Levi were very helpful and quickly ordered what was needed and scheduled delivery as…read morewell.

My wife and I came in looking for a mattress/box spring for a new bed we were purchasing for our…read moreson (for Christmas). Greg met us and walked us through the store, educating us on what we might need. That was really important to us because we really didn't know what we needed. He made the experience really pleasant for us and we left super pleased with the service and the purchase we had made. We had a little mix up on our end and went back into the store and, once again, Greg took care of us and helped with a solution. Everything was quick, easy, honest and straight forward. Our experience was a 10 out of 10 and I will be happy to share our experience with our friends, family and neighbors. Greg knew his stuff! Pleasant experience! Jerry and Traci Bishop/Pikeville, KY

From the owner: Sleep Outfitters is dedicated to helping people sleep better by understanding individual needs and…read moreguiding each guest to the right sleep solution. Our Outfitters focus on comfort, value, and expertise to ensure every customer rests confidently and comfortably.

Sherri helped me and my boyfriend out in finding a mattress we absolutely love! Great customer…read moreservice!!

We shopped numerous stores trying to buy a split king bed frame and mattress. Mattress Warehouse in…read moreBarboursville met our needs! The salesman (David) listened to what we wanted and showed us several options. He was very knowledgeable and patient as we expressed our needs and concerns. We bought the Tempur-pedic frame and a soft mattress. We love the mattress and are still adjusting the frame to the just right "baby bear" setting, but can honestly say the night passed so quickly with such a restful sleep! We are not too fond of the mattress pad you have to buy; would prefer one with some padding. Would recommend frame and mattress to anyone! The delivery/set-up team were awesome also!