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    Big Sandy Superstore

    3.5 (51 reviews)
    Closed 1:00 pm - 6:00 PM

    Big Sandy Superstore Photos

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    Couch

    First off, Angie was my salesperson and she was so awesome. She was so personable and helped me find the exact couch I envisioned. She didn't try to force me into anything and was on to the next when I didn't like something. Then the delivery was awesome. They send updates constantly when your driver will be there and they give you their location so you can be sure to be there. Then they bring the couch in and set it up for you. Thank you Mike! 10/10 i couldnt be happier. Plus the couch is so nice and great quality. Im so happy

    Reclining power sofa
    Tim A.

    Arron Triplett was my salesman, with a sectional and he is a great guy to deal with, I bought a sofa and a massage chair from him last year is why I came back to big sandy, I also bought a fridge and a washer and dryer the same time with Jordan and he is also a great guy and both were very informative and helpful

    Looks like the delivery person may have accidentally sliced the ottoman
    Emilee S.

    Thought I was getting a good deal on some pretty furniture until it was delivered and I quickly realized why it wasn't crazy expensive. I called my local Big Sandy store to report the damage/poor quality that was clearly visible upon delivery. They said they would have a technician contact me ASAP and come to take a look. It's been a week without a call... BUYER BEWARE Customer name- Emilee Stevens (Big Sandy Team, please contact me if your team would like to fix the issue)

    New Kitchenaide dishwasher.

    We purchased a "lemon" Kitchenaide dishwasher. When we contacted the store, they made it right. Anyone can experience a defective purchase, but Tonya, Spencer, Steve, and Dale corrected the problem quickly once the problem was known. The "lemon" was removed, and a new unit was installed. I appreciate their professionalism and support for their services and products. I recommend Hurricane Big Sandy Superstore. They provide good value and service.

    Couch

    Liquidation sale couch better than what we expected! The salesperson was helpful, took our lead, and communicated with us in the appropriate manner. She was efficient and responsive. The delivery team was excellent! They brought the couch up four flights of stairs. Not a complaint at all. The guys appeared to have the move down to a science and didn't waste any time. Wonderful company representatives. I can't speak highly enough about their professionalism.

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    10 days ago

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    3 months ago

    Nice folks. Good prices. Great service. Always friendly and helpful. Bought a bunch of stuff there.

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    3 months ago

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    9 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    dresser arrived fine but do not ever believe their delivery window times. Horrible at time management.

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    I had a good experience with big sandy and the delivery drivers were very professional

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    4 years ago

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    4 years ago

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    4 years ago

    Great couch with fast and easy delivery and set up! Excellent communication from the store and delivery team.

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    4 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    3 years ago

    Great place and great service. Found what I wanted and at a great price too! Love my new accessory

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    3 years ago

    Guys delivered furniture today. They were efficient and respectful. Cleaned up all packing material before the left...Professional.

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    5 years ago

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    8 years ago

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    6 years ago

    Good service by salesperson and delivered sooner than originally promised for Christmas. Very nice, polite delivery guys.

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Business owner information

    Photo of Olivia R.

    Olivia R.

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    6 years ago

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    Page 1 of 2

    Ask the Community - Big Sandy Superstore

    Review Highlights - Big Sandy Superstore

    We had excellent customer service when shopping for a new living room furniture.

    Mentioned in 2 reviews

    Read more highlights

    Pugh Furniture Warehouse Showrooms - Pugh Furniture Entrance

    Pugh Furniture Warehouse Showrooms

    1.5(8 reviews)
    18.1 mi

    I needed a new sofa/couch to replace an old piece. I went with a friend to all of the furniture…read morestores from Southridge to Dunbar and even down to Huntington and back. My friend and I searched through types of sofa and types of fabrics trying to find something that I liked and that was comfortable. We realized we didn't know the terminology used for different styles of arms and other components of sofas and the staff at Pugh assisted us with that, which helped when we explored other furniture retailers before returning to Pugh. As far as quality, Pugh had selections that are as good or better than any other place in the valley, had a variety of fabric selections that rivaled any other store and - most importantly - had very competitive pricing. The staff was all very helpful and did everything they could to assist me through the whole process of buying a new piece, setting up delivery and removing the old piece being replaced. My experience with Pugh Furniture was excellent and I'd recommend Pugh Furniture to anyone needed new furniture. If you're in the market for a piece of furniture then you should definitely give Pugh a visit. David H

    Stay away from this business! They do not know what customer service is! Unfortunately we…read morepurchased a Parker House leather sectional sofa which was just one defect after another. The company sent people out to check the sofa on two occasions. They claimed that Covid-19 was problematic for the availability of replacement parts. That will be two YEARS of doing NOTHING this May (less than two months to go)! I have called many times to speak with manager/owner but she is ALWAYS out or simply gone for the day! How we hated this furniture and now we have transferred that feeling to Pugh Furniture! This is a company I grew up with as having a reputation for quality. Well, no longer! Avoid this place! They are charlatans. They gladly take your money and if you have any problems, too bad for you! We have given away the sofa. We purchased from the Ashley store. It was not easy as I am a disabled veteran and rely solely on my VA disability to support my family! Shame on you, Pugh Furniture! You will never get another sale from me nor anyone I speak with who might even be contemplating shopping at Pugh Furniture!

    Photos
    Pugh Furniture Warehouse Showrooms - Pugh Furniture Entrance

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    Pugh Furniture Entrance

    Wieser & Cawley Furniture

    Wieser & Cawley Furniture

    5.0(2 reviews)
    72.7 mi
    $$$

    Quality furniture and people who know about the products they are selling. I have bought several…read morerecliners and recently bought two counter height barstools. I called and explained what I wanted and the associate took pictures and sent them to me. I bought them over the phone and they had them wrapped and ready to go when I arrived. Imagine my surprise when I got home and they were even more beautiful than the pictures.

    My fiance and I needed a new sofa and loveseat for our home but the search was an agonizing process…read morethat we dreaded. We had very specific requirements as to what we wanted; his biggest concern was finding firm, well-built sofa's, and mine was finding the right fabric and color for our living room. What made the process so agonizing is every store we went in, we were "jumped on" before the front door even closed behind us. I definitely do not mind being greeted or asked if I can be helped but these furniture salesmen were relentless. Even after saying we know what we want and if we need help we will ask, we are followed around the store like a couple of criminals. Every time we stopped to look at a sofa, the salesman would swoop in and bombard us with information we didn't want or need. It's very annoying and it makes the entire looking-around process impossible. Some people may not be put off by this type of salesmanship but I certainly am. We honestly couldn't take more than 10 minutes of being stalked like animals at each of these stores. We were in Marietta one day for lunch and I brought up the idea of furniture shopping while we were in town. We decided to give Wieser & Cawley a try because we had never been there before. We didn't know what to expect. After walking through the front door, we immediately noticed a difference. Not only was the showroom beautiful, but the staff didn't hound us. They didn't ignore us either. We were greeted with smiles, welcoming hello's, and we were told to have a look around and not be afraid to ask questions. Finally! We were finally able to take our time, look around, try out sofa's, and discuss our thoughts and opinions privately between ourselves. After strolling through the store for an hour narrowing down our choices we decided to ask for assisstance. The associate that helped us was wonderful. She was knowledgeable, attentive, and very friendly. She helped us further narrow our choices by showing us available finishes and fabrics for those specific sofas we liked. After we finally decided on one, she told us that that particular sofa was available in a variety of styles. It was a custom sofa where we could choose the type of arms, seat cushions, back cushions, legs, fabric for the sofa, two fabrics for pillows, and wood finish for the legs. She then informed us that if we were to go on the manufacturer's website we could build a virtual representation of our exact choices so we could see exactly what our sofa and pillows would look like. For another hour she helped us choose some fabrics and showed us different leg styles. Since there were hundreds of fabrics to choose from, we decided to go home and try out the website. The associate wrote down the name and code number for every fabric we were looking at for the sofa fabric and pillow fabrics so that we could specifically see how those fabrics would look. Anyways, we went back to Wieser & Cawley the next day and ordered our sofas. The associate told us that 8-10 weeks was the norm for delivery but receiving them sooner or even later was a possibility. We received our sofas 5 weeks later and they are BEAUTIFUL! Thank You Wieser & Cawley. I have recommened your services to family and friends.

    Big Sandy Superstore - appliances - Updated May 2026

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