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Diane's Floral Design

5.0 (1 review)
ModerateFlorists

Diane's Floral Design Photos

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15 years ago

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Blooms By Marie - The back side of the arrangement, which is beautful from all sides and angles.

Blooms By Marie

4.6(28 reviews)
8.0 km

I called Marie just five minutes before closing--completely unintentional, but I was scrambling to…read morefind a thoughtful gift for a coworker who had just experienced a loss in her family. Not only did Marie answer the phone, but she was incredibly kind and willing to help, even offering to include a sympathy card and personally go out to purchase gift cards from another store to add to the arrangement. This level of customer service and care is truly rare. It's always a bit nerve-wracking giving your credit card information over the phone--especially for a $550 order--but Marie immediately sent me receipts, photos of the floral arrangement, and images of the gift card receipts and activation codes. She made me feel completely at ease through the entire process. I would recommend this shop again and again--for the stunning flowers, attention to detail, and absolutely exceptional service. Thank you, Marie!

Ordered flowers for a special occasion, but had to call when they did not arrive. Was told by the…read moreflorist that they would be a week late. Said she sent me an e-mail about the delay and asking for instructions, but when I told her I did not receive an e-mail, she seemed to imply after searching that it had not been properly sent. Nevertheless, she might have phoned me but she did not. Promised me a refund which I will look for, but unfortunately I will not purchase any more flowers from Blooms by Marie.

Photos
Blooms By Marie - Mama Mia red roses with linomium and greenery (variegated Pitt and leather leaves)

Mama Mia red roses with linomium and greenery (variegated Pitt and leather leaves)

Blooms By Marie - Beautiful cheerful colorful flowers for any occasion.

Beautiful cheerful colorful flowers for any occasion.

Blooms By Marie - Beautiful warm purple, hot pink, stargazer lilies, lavender daisies, garden roses, purple statice.

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Beautiful warm purple, hot pink, stargazer lilies, lavender daisies, garden roses, purple statice.

The Enchanted Florist

The Enchanted Florist

4.1(41 reviews)
10.2 km
•$$

8/3/2018 Many thanks to Louis for doing the wedding flowers!…read moreMy bridal bouquet was gorgeous! So were the table arrangements, corsages and boutonniere. He even made a special trip to the hair salon to drop off flowers for my hair! Wouldn't have gone anywhere else to order flower arrangements! (Repost from another account which has been deleted)

EDIT TLDR: I would avoid at all cost because of the very rude staff (as mentioned in other…read morecomments). But if you are looking for another flower shop alternative that is sweet, kind, and considerate, I recommend going to Ambiance Floral instead of coming here. ********** I checked their website to order a fruit basket for my parents, and got this message: to order, please give us a call, I've attached a photo below for proof. So I called and the first thing the gentleman says is "what is it" and I was really shocked but thought I must've heard wrong. And I asked if this enchanted florist? And he tells me yes that's what I JUST said, his tone was already super irritated. I asked about their fruit basket options and he tells me to just look on the website as all the options are on the website. And I told him the website told me to call, which is why I'm calling. And he said well "that's simply not true it's all on the website", which took me aback because I feel like this isn't how to speak to anyone? And also what about elderly people who wanted to place order but didn't know how to use the internet to check "all the options"? We went back and forth a little cause I just wanted to place an order, but he was super rude and condensing. So I asked for his name and rudely told me, why do you need it, and I told him he's being very rude. Then he proceeds to say, well when I answered the phone you were speaking a different language. I was so shocked because I barely have an accent but he concluded I wasn't even speaking English? I had to hang up because he was getting super belligerent and argumentative on the phone and I was super scared. I'm actually shaking in fear right now because I don't think I've ever had such a bad encounter over the phone. He said I was laughing at him but I was actually about to cry from how mean he was. This place makes it so hard to support small businesses. I would avoid at all costs since they don't seem to want business and are super unhelpful. For the business itself, I would suggest training your staff better and to treat people with respect.

Photos
The Enchanted Florist - Gorgeous bouquet and Baby's Breath for updo made possible by The Enchanted Florist!

Gorgeous bouquet and Baby's Breath for updo made possible by The Enchanted Florist!

The Enchanted Florist - Table setting with the flowers

Table setting with the flowers

The Enchanted Florist

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Renaissance Floral Design - Table arrangement

Renaissance Floral Design

4.9(16 reviews)
4.5 km
•$$$

I am impressed by this flowers shop. I order online after reading several glowing reviews. I…read morenoticed they were mentioned in the Times Union as one of the top florists around. So I placed my order online easily enough. They had several options available fit what I was looking for. I selected my choice and completed the order. I was sent a confirmation and later a notice that the Flowers were out for delivery. Unbeknownst to me, my significant other was on the move this particular day and once I found that out it was nice that the notice of delivery stated who the driver was and a phone number to call or text. I made use of the text feature and let the driver know that the recipient would not be home and to leave the flowers on the porch. The driver contacted me back to tell me they got the message and would do so. I was not home at the time of delivery but saw on my camera system the driver took due care placing the flowers just right on a chair instead of just leaving them on the floor of the porch. It was how she placed them. Carefully and paused to look at them to make sure it looked nice. Like a presentation. I truly appreciated that. The flowers are beautiful and high quality The shop obviously employs good people. It's a little pricier than some but that sort of care and quality are well worth it especially when you are trying to send something thoughtful.

3 cute small dogs are shop pets running through the store. Beautiful selection of decor, ceramics,…read moretea sets, and sculptures! Definitely pricy but quality materials and loads of hand made unique pieces. Tons to inspire you! No one said hi to us we said hi to the employees first and no one asked us if we needed help which all considered certainly did not make us feel welcomed, that was the only con. A bit of snobbery lol

Photos
Renaissance Floral Design
Renaissance Floral Design - Wedding flowers

Wedding flowers

Renaissance Floral Design - Wedding flowers

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Wedding flowers

Diane's Floral Design - florists - Updated October 2026

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