Fun shopping! Tons of choice and generally a cool experience with all sorts of bric-a-brac and many…read morestyles of furniture and frames! The staff is top notch; helpful and quite fun. There are always folks spending money. Review: 5

WENT to return an item and the manager and checkout person were both rude. there's such a big deal…read moreon the website about easy returns and it was not easy or friendly...and that was with a receipt. no reason to give an attitude

Hands down my favorite shop in the Capital Region. This place is adorable and their inventory is…read moreimmaculately curated. They sell a range of home goods, jewelry, accessories, and other various trinkets. I wish I could live in this store - I want my apartment to look like this! This is a great place for gifts, and prices are very reasonable.

Lots of cool Albany swag. Even if you live here, you'll want a sweatshirt! Or a shot glass with…read moreNipper on it. Lots of unique things too, from body butter to bar tender essentials to books about Albany. Stop by and browse! It's a small boutique located in downtown on Broadway.

Neat furniture and home store. Their decor for the Christmas holiday, is green, red and beige…read morecolored. Their displays are nicely placed around the store, which seems an industrial relic with metal beams in the middle. They offer items one would search for a while, like beds with top posts, chandeliers, very nice bar ware and lounges, a couch section and settees. Their wood furniture is large. Excellent variations on cloth, towels, XL carpets, mats, pillows and lounge seats. Their kitchen items are near the cash register. Review: 4

Maybe it's my own fault, but I signed up for an event at this store called Design Class: How to…read moreStyle your Tree & Mantel and was shocked at how bad it was. I really enjoy home decorating, and as a busy full-time working mom, I thought this would be a fun Saturday morning self care activity and hoped to pick up a couple new tips for my holiday decor. I arrived a few minutes early and waited in the cold (in full view of the staff) until they unlocked the door. I was told to put my stuff down and do a little "pre-shop" before they got started. Then the "teacher" basically asked what we (myself and 3 older ladies who came as a group) wanted to learn. I explained why I signed up and she started walking us around the store suggesting items we could buy. I gave her a few minutes, but after a while I explained I wasn't there just to shop, and asked if she would be teaching any design tips. She acted like she had no idea what I was talking about, so I showed her the class description. She was still confused so then she asked another employee to help me, as if I was asking for something special. I finally left because clearly they had no knowledge to share and I had just wasted my precious little free time. Calling this a class is comical. It was a total disappointment!

One of the worst customer receiving store in Crossgates mall.! A lady from the counter walked to us…read moreand asked not to touch the display pieces.! How would a customer buy anything if they don't let them touch, feel and check a piece of art.! She was rude and swiftly took the piece from our hands and walked away.! 0 stars out of 5 for the customer receiving and service.

I peeked into West Africa Treasures at Crossgates Mall and was immediately drawn in by the colorful…read morewoven baskets. Was I looking for something in particular ?No. But there in front of me was a lovely little handmade basket with handles that could double as a tote bag. It was speaking to me. I checked the price. It was affordable especially when you considered the workmanship. Sold! The owner of the business, Justine, welcomed me and asked me if I needed any gifts. She showed me some beautiful handmade cloth tote bags which fold into zippered clutches. They came in stunning colors and would make awesome gifts for about $20 apiece. I bought two. That was fast. I gave them away as soon as I got home so I have nothing to show. They received rave reviews. Though my shopping experience began with gifting a basket to myself, I've since found reasons to return to West Africa Treasures to make more purchases for friends and family. There's a great deal of variety, including jewelry, housewares, drums, sculptures and personal care products. Justine has a second store at Colonie Center. Her prices are reasonable. I think many of the handmade items are classy. There's also online sales which can be done through the West Africa Treasures website. I bought some earrings online to give as gifts. Justine takes great care in providing excellent customer service. After I made the online purchase, she followed up to let me know when to expect the package. The earrings arrived on time and looked wonderful. They were exactly as pictured! They made great Christmas presents. Thanks, West Africa Treasures!

Whoever the general manager was . Unfortunately I forget his name but he was the nicest sweetest…read moreman I have ever met. My family was from out of town and just doing a little shopping . He told us about all different things in the store we were looking at and where they came from . Also since we are from out of town gave us a list of things to go see !! I very much enjoyed my shopping yesterday while I was in there. As soon as we left the store I was like I have to write a review something I rarely ever do. My mom and sisters were like he was sooo sooo nice ! Thank you for an amazing shopping experience .

online purchase lies and more lies…read moreit will be there before Christmas it's not our fault it's the shippers fault never left your facility until the 23rd? ordered on 15th it will be there lies all lies factory made goods not a hand made item in the warehouse. COMPLETE WAST OF MONEY AND TIME YOU SHOULD BE ASHAMED OF YOURSELVES. NEVER AGAIN. Trash customer service

They no longer have a storefront locations which made it convenient for replacement beads.read more

Booboo (the bear) often complained about Yogi BO. I can't see why though. They have good yogurt…read more This is a super cute furniture and Home Decor store which also has some really lovely animals hanging in the window. The stuffed animals are what drew Barbie to the store. And these stuffed toy animals are so cute and the people are so friendly that despite the really high prices on most of the goods in here, I can't give them less than 4 stars - and you should definitely check them out when in the mall in Albany.

Fantastic store for dudes. Friendly staff. It had a large assortment of clothing. The best part was…read morethe easy layout. Fun corner store!! Review: 5

This Anthro is small and although it had a decent selection, no petites or extended sizes. The sale…read moreroom is very small and maybe 4 people can brows at a time. I still do online shopping mostly and return at this store for convenience. Customer service is excellent. They honored a discount price to exchange a shirt for a different size and had it shipped 2 day air. I didn't even ask, that is what we call above and beyond.

I used to shop at Anthropologie when I lived in the Boston area so was excited to see that they…read moreopened in Stuyvesant Plaza. The store is nicely styled and was definitely packed with merchandise likely due to the upcoming holidays. Maybe it's because I haven't been inside an Anthro since before COVID, but I was really shocked at how much the prices have increased. This store was always pricey but now it's borderline insane. $36 for a hair clip?! And clearance hair clips for $27? You might want to take a beat and check out a more reasonably priced option like Target or TJ Maxx before you drop your hard earned cash here. I used to occasionally buy jewelry and items for the home at Anthro but not sure I'll be actually shopping here now. It's fun to browse for the aesthetic and they do have a clearance section way in the back which was super packed with folks when I visited. At these prices seems everyone wants a deal! Maybe if you want a splurgy gift but not sure I'd buy anything for myself here when you can get similar merchandise at other stores for so much less. Case in point, their winter scarves looked very similar to scarves at a lot of less expensive store but were twice the price. Eek! At least comparison shop before you buy something here.

Lots of items for different seasonal times. Love this store!! Will continue to shop here.read more

They have fabric but it's a pretty crappy selection very basic stuff. Very limited colors and…read morefabric makes. It's sad. As for their non sewing stuff saw a lot of stuff some of it's just junky.

I called Marie just five minutes before closing--completely unintentional, but I was scrambling to…read morefind a thoughtful gift for a coworker who had just experienced a loss in her family. Not only did Marie answer the phone, but she was incredibly kind and willing to help, even offering to include a sympathy card and personally go out to purchase gift cards from another store to add to the arrangement. This level of customer service and care is truly rare. It's always a bit nerve-wracking giving your credit card information over the phone--especially for a $550 order--but Marie immediately sent me receipts, photos of the floral arrangement, and images of the gift card receipts and activation codes. She made me feel completely at ease through the entire process. I would recommend this shop again and again--for the stunning flowers, attention to detail, and absolutely exceptional service. Thank you, Marie!

Ordered flowers for a special occasion, but had to call when they did not arrive. Was told by the…read moreflorist that they would be a week late. Said she sent me an e-mail about the delay and asking for instructions, but when I told her I did not receive an e-mail, she seemed to imply after searching that it had not been properly sent. Nevertheless, she might have phoned me but she did not. Promised me a refund which I will look for, but unfortunately I will not purchase any more flowers from Blooms by Marie.