The food here is really good but truly the only way to go is to order it for to-go. Otherwise, the…read morecustomer service is usually difficult to deal with. Now it is much better than it used to be, but management used to be horrible to the employees and the customers.

Wow, $3.81 for a fountain Coke, that maybe cost you $.50 including the drink cup lid and straw.. No…read morebusiness should be this greedy. No wonder the drive-through is empty. Rather than trying to make a whole day's profit off two customers, Try serving fresh hot food at a fair price, I bet the drive-through line would stay full.

Old school drive up hotdog and hamburger joint…read more I was in the area for business and decided to drop in after seeing the reviews. You pull up and it's curbside service. They literally come up to your car, take your order, and bring your food back. I loved the old school feel. It took no time for my food to arrive-about 7 minutes. I got a burger, onion rings, and a hotdog all the way. The onion rings were fresh, hot, and had the perfect amount of salt. The burger was well seasoned, had that crisp, grilled taste. The hotdog was good as well-chili was perfect. It was such a nostalgic feel and definitely a must visit for the experience.

Just what a drive in should be, fast, friendly, cheap, and delicious. Had a chicken sandwich, corn…read moredog, hot dog, onion rings, strawberry shake, and chocolate shake. The chocolate shake was the star, but everything was yummy. The ladies serving everyone work their butts off going car to car, tip well!

I'm a fan, my kids are a fan and pretty much American loves the chicken chain including me. Well…read morelive may be a strong word, but it's one of the best fast food chain around how about that. This was a road stop during the week at lunch rush. The drive-thru was nuts and curled around the building. I elected to go inside because in my experience it's faster. I also had the time I decided to just eat in. Counter service was not as frenzied as the drive-thru. I found staff friendly and set at a booth while waiting, the dining room was also nuts, but all good on scoring a clean table. The area from what I could see was clean and that's a Chick Fil A trademark. My order was brought to the table by yet another friendly staff. My #1 meal was correct, hot and tasty. It's fast food, but it's to me about as good as it gets. 3.5 rounding up.

I'm sure the food I just picked up at Chick-fil-A will be great. The girl standing girl by the…read morewindow there with her back turned to my car ... She didn't talk to me or tell me that I had all my food when she handed me the bag. There was no friendly conversation on her part at all. It was just not the kind of Chick-fil-A hospitality I normally get at Chick-fil-A. Just wanted to let you know there was no friendly interaction at the window.

Placed a curbside order intentionally due to time saving and walking limitations. Waited in…read morecurbside line for 20minutes only to be told that my order was not on delivery tray. Had to park and walk in in order to be told my order had been " bumped". This Chick fil A needs to get it together

What a cluster! I use to work in this Mall in the 90s, this place hasn't been updated since then. I…read moreordered a tray, and half gallon of lemonade on line, several hours before picking it up. I wanted to add a salad and they don't have a salad prep person, no salads available. It took 25 minutes to pick up the order. Not even controlled chaos just total chaos. I guess when you're the only one in town, customer service doesn't enter into your business model.

Very clean, nice salesman and good service. Value meal…read moreincludes drink, waffle fries and chicken sandwich

Update #3 yesterday I got a phone call from another administrator and he wanted to hear again what…read morehappened, because they want to make changes and address this issues. Wow I was impressed and this is the Chick-fil-A treatment that I excepted. By the way the gentleman name is Dennis and he also agreed that he was the best ever. We need more of this so make the call and take the name note to self. This is why I'm going from a 1 start to 4. Update: Today I called and I wish I had taken the name of the manager that answered me. She was very apologetic and told me that she was going to check in this matter and that the gentleman is the sweetest person ever. I'm going to call back and get his name because as kind and nice as she was to me I want to be to him. I hope that the manager at that time can learn from this experience and treat customers better. If I could give this place a zero I would! The the only person that deserves it, is the older man working cleaning around being so kind and trying to make me not feel upset for being ignored. I arrived 5 minutes before they started lunch and placed my order in the app. The first thing that I asked the worked that is outside checking you in or taking orders was am I ok or do I need to cancel and order lunch and she said you are fine, the order went through and do you need to add anything else and i said no thanks. The line was long and they are super super slow. We have been in line for 10 minutes and only two cars have moved when my app notification says pull around your order is ready. We were confused as we have like 7 cars in front of us not even moving. We were traveling so we don't know how this place works. You need training from our people here at a chick fil A . We go around and I go inside and asked for my order to an employee and explain I came from the drive thru, he goes and ask and comes back with nada nothing. I tell him that I got a notification, one of their manager I imagine in gray comes and asks me and tells me that I ordered during breakfast and the app cancels and leaves me there without even offering to help or an option. I called her back as I have a notification and she says did you order with the worker up front and after I said yes she said I don't think so. At this point I'm frustrated it's our second day driving back home after a great vacation and drive and this lady just ruined my day. I want to give a shout out to the decent older man that works there and try so hard to make things better by saying maybe there is going to be an accident and this is why you are being late (bless his heart) he was so sweet. I go to the car to get my phone and show to the manager or whoever gray tshirt was and when I come back she has my order and not even an apology. I will bookmark this one to never stop here again and now I know why your reviews are so bad! We wasted 30 minutes in this stop and a stupid argument not needed. Worst Chick-fil-A ever. The store was cleaned also thanks to that gentleman.

We must have caught them near opening. It seems there are some corporate people helping and a bunch…read moreof earnest new staff figuring things out. Not in a bad way, good attitudes, enjoying their work and customers and hustling along. As usual Jersey Mikes makes great subs. Today we had the 7 turkey sandwich and the 8 turnkey ham and bacon club. Of course made to order. Everything was great. Now just add some Zero drinks instead of diet only.

Younger dirty blonde girl with freckles doesn't understand the meaning of "seedless Italian" when…read moreshe asked my bread preference (with some basic critical thinking skills, she could've figured out it just meant a basic seedless roll). But for some reason she looked at me like I had just killed her family and had a terrible attitude. She went on to whisper to her other coworkers how she couldn't understand what I was talking about and was obviously irritated. To this snotty girl who couldn't finish ringing me out because of the awkward interaction... next time take a deep breath and ask a clarifying question, it'll be okay!

Service was terrible store was dirty bugs flying around employee ignore you when trying to ask a…read morequestion food was nasty don't go to this one at mountaineer Boulevard or also known as Southridge

Food is always good quality here. You can (usually) sit outside, which offers an amazing view of…read morethe city. Service is not always fast.

The workers have always been nice at this location; the food is always hot and fresh from my…read moreexperience. I remember enjoying this place since I was in middle school. I have never had a bad experience. It is also pretty clean for it to be a hub for ATVs.

Nice place to eat and enjoy some good Arby's Food, Nice to have different food options than what…read moreOceana offers!!

Intrigued as this is a chain that we aren't familiar with. It's super cute little burger joint…read morethat's drive thru only. They do have the tagline 'sudden service' for a reason. As soon as you pull to the opposite side of the building your order is ready to go. Beware if you feel pressured or anxious at a drive thru. Cashiers were super friendly and patient (remember our first time here). Pulled up and was told no shakes or fries were available. That was disappointing. So, didn't really get to have the full Pal's experience. Ordered the chili burger which was delicious and huge! Also got an unsweetened tea and a Mr. Enough (local herbal drink). All were good. We did have a local with us who assured us that everything is tasty there. Unfortunately, we only experienced a super limited menu, but had terrific service.

I got a patty melt, sweet tea, and a large fry to share with my wife who for some reason thought…read moreshe could eat a big double with cheese WRONG...that thing was massive. Everything tasted exactly how I wanted it to taste, service was friendly and fast.

You truly never know what you are going to get out of McDonald's. Sometimes the people working are…read morenice, sometimes not so much. Sometimes the food is good, then sometimes the bread and everything is stale. I am happy with it though for being a local fast-food chain, it is actually one of the better ones I have been to when you go at the right time.

This McDonald's is off and in. Sometimes it's good and most of the time it's not. This location…read morelike many in McDowell county loses power over night. The food send me to the bathroom after I eat all the time. There maybe issues with cold chain management at this location. It's definitely one of the slowest services I've seen at a McDonald's. The workers are always all over the place. If there not outside smoking cigarettes there inside running their mouths to customers while other customers wait in line impatiently. Most of the employees are young and have no work ethics. Overall, I blame the management at this location. Management have poor leadership skills and likely have no management experience.