A relative of mine has had digestive issues for years which the majority of people manage with a…read moresimple medication. Dr. Ysuchida refused to prescribe it. Now my family member is at the point they can barely eat.

Great Dr. Totally recommend. She is skilled, knowledgeable and seems to care. She is a "doctors…read moredoctor".

UPDATE: WARNING!!!!…read more I went to WAGI through my Kaiser insurance. Under my insurance Kaiser will pay 100% of the cost with negotiated prices with no financial obligation to me. Guess What??? WAGI sent me a bill for the difference. I called Kaiser and they said I had to pay nothing. Then I called WAGI and told them what Kaiser said. They said the bill went out before Kaiser paid anything and was a "mistake". The bill said Kaiser had paid. You have to watch out for these small clinics. They will send you a bill anyway just to see if you would pay.

This is sincerely the worst medical practice I've ever had the misfortune of seeing. Their…read morecommunication is nonexistent. If you can get somebody on the phone (a big 'if'), they often know no information. I had to call repeatedly to get a referral submitted for an allegedly rushed MRI. I had to beg for a call back to discuss results. All of this to maybe see a provider (Sharon Barker - PA) who spoke to me for less than 5 minutes after I waited 8 months for my initial visit with her.

Dr. Mulhall was thorough and trusting. The staff are compassionate and professional…read more I'm glad I was taken care of by them.

The check in process isn't terrible, the ladies behind the counter speak very loud when reviewing…read moreyour personal information. Privacy is lacking for sure. Locked bathroom. Two waiting rooms. Clean lobby. Comfortable chairs. TV available to watch while waiting. The music being played behind the counter is louder than the TV so that is a bit distracting. Over all the first part of the appointment isn't bad, but not the best.

Great 1st visit. Wonderful bedside manner. Appears very competent. Excellent office staff very…read moreprofessional!

My primary care sent me here for enlarged spleen and liver. I was told by Dr. Philo the pain in my…read moreside was "nothing" he actually made me repeat to him, that it was nothing twice. He immediately dismissed me. As soon as he sat down. It turns out It was not nothing. My spleen was enlarged because I have Mantle Cell lymphoma. I waited, unnecessarily believing him, thinking I was overreacting. I reached out to the clinic to complain and no one responded to me except for billing for my correct insurance information. This place does not care about patients. You are a dollar sign. Period. Be an advocate for yourself. Don't always trust the word of doctors. Just because they got through college doesn't mean they're intelligent, good people or care about human life.

I have held off getting an endoscopy for so long due to anxiety and worry. I have been having…read moretrouble swallowing for a while now and issues with my gallbladder . I finally had the procedure today and Dr Brown and his staff were amazing ! Thank you

My wife has SIBO and is suffering weight loss and depression…read more Dr. Brown has seen her a couple times but when she called to schedule an appointment for a recent flare up of symptoms she was told they couldn't see her until May. It is currently the first week in February. My wife told the receptionist that she was a current patient but they insisted it didn't matter. She would have to wait. Needless to say we are looking for a new doctor.

sometimes, I wish the star ratings could be divided up. the phone system still deserves one star,…read morethe staff could easily be 4 star. here it is around 2 years later and I skipped one whole year of the colonoscopy nightmare... so here comes colonoscopy number 2 (instead of number 3). I have a new PCP and she referred me to GH for the procedure and my mind went straight to a colorful 4 letter word and thought with serious anger. sigh. I had GH contact me to set the appointment up and the person that called I'd say was "dumb as a box of hair" in every sense. I tried to get her to understand I have questions that need answered (like how do you deal with high anxiety patients). while I didn't expect her to have the answer, I did expect her to put me in touch with someone that could answer my questions. I again tried to get through to this person's manager and, of course, that went bad. I don't recall the time frames but, by the time she (assistant manager for GH) did get back to me I was back to looking elsewhere to take care of me even if that meant going down to Centralia or up into the Tacoma area. the assistant manager was pretty amazing to deal with when I finally got her on the phone. to help shorten this, I ended up with an office visit with a PA (like a month later!?!) and thankfully, that visit also went well. questions answered, better details on the procedure and an ironclad guarantee that I would NOT wake during them doing their work and I wouldn't be pushed out the door before I was coherent and able to stand on my own. the really good part is I got in just 3 days later for the next nightmare. my anxiety was completely unchecked and only got worse as time went. I wish I knew the nurse's name as she did so well with me. she didn't pander, stayed on task and was able to (slowly) coax me into what was needed. a nurse from the adjoining curtain even stuck her head in to offer assistance if it were needed. the staff here really does care! the anesthesiologist came through pretty quick after that and said very little. looking back on it as I type this out, he might've been uncomfortable dealing with someone panicking. the doctor came in a little while later to get the form signed for consent. again, here I am mid-meltdown and he states, "if you're not up for this we can do it some other time." while I wasn't able to speak, my response let him know we needed to proceed. he got the forms signed and then stated (my words, not his)... "that's about enough of that, let's get you calmed down." I needed that so much at that moment. thank you Doc! the rest of it was a blur. I do remember standing on my own but, I'm unsure if I dressed myself or not. LMAO. the only thing I can really say bad about the visit (not counting the panic I was going through) is my wife wasn't really informed of anything other than, "we're having a little trouble getting him to wake up. it'll probably be about 20 minutes before we bring him out." along with instructions where she would be collecting me. in short, if you can make it past the horrific phone system, they do have some caring staff. they just need to fire the people that call people and answer the phone. and seriously! get a better phone tree set up.

Awful. Disorganized. Frustrating…read more I've been a patient at this clinic for five years, through three different doctors, two management teams, and four medical assistants. Despite all the turnover, nothing has improved. Phone calls go unanswered, questions are ignored, and communication is nearly nonexistent. If you're lucky enough to get an appointment, expect minimal effort, rushed care, and providers who don't listen. The most concerning experience I had was being pressured into an unnecessary procedure. During that discussion, I was told there was imaging of the area they wanted to operate on. There wasn't. That area had never been imaged. When I questioned it and reviewed my records, no such imaging existed. That completely destroyed my trust in this clinic. After five years of being dismissed, ignored, and receiving consistently poor care, I cannot recommend this practice to anyone. A healthcare provider should work to help patients recover and answer their concerns. Not leave them feeling like they're wasting the clinic's time. If you're looking for compassionate, organized, patient-centered care, I strongly encourage you to seek treatment elsewhere.

She is the best Doctor on the planet..no one is like her..she s smart..she is trust worthy...I only…read moretrust her.. I 'll tell everyone..Dr. Bai..not only treated me..she cured me..she has all my respect and admiration.. She s simply the best..she inspired me to write 160 poems praising what this Queen Dr does for all not only myself..I ll share the poems with her when I can..Dr. Bai..the one I swear by..go see her and tell her fav patient will tell the world about the one who cures..she cured me. {I am waiting on the Doctor to contact me so I can gete her..her well earned poems.}

One of the best doctors I've ever encountered. I was his nurse for a number of years. He really…read morecares about his patients and staff as well. I truly enjoyed being a part of his team!!!

Dr. Carrougher is an extremely knowledgable and personable doctor. I highly recommend him.read more

Not enough care to see I got needed tests done. Been there several yrs. Dr. assistant didn't care.read more

Very very disappointed in this podunk little operation. Our appt was at 7:15am for a colonoscopy…read moreand was told to be here 45mins early. Well guess what, the place was closed. My poor sister in law stood in the parking lot for 30 mins before the appt almost ready to sh** her pants. So beware of this place when your primary care dr signs you up at this place.

I had an endoscopy at the Gig Harbor Endoscopy. Every person worked together like well-lubricated…read moregears making my experience pleasant from beginning to end (no pun intended). There is only one thing I recommend the clinic add to their out-patient paperwork; that is: it is beneficial for the colon and digestive system for the patient to take a high quality, multi-species, pre-and probiotic supplement after the procedure in order to restore bacterial gut health to promote healing. Jer