Not enough care to see I got needed tests done. Been there several yrs. Dr. assistant didn't care.read more

Very very disappointed in this podunk little operation. Our appt was at 7:15am for a colonoscopy…read moreand was told to be here 45mins early. Well guess what, the place was closed. My poor sister in law stood in the parking lot for 30 mins before the appt almost ready to sh** her pants. So beware of this place when your primary care dr signs you up at this place.

Dr Quaines office racked up over $14,000 in medical bills for a couple of preventative cancer tests…read moreto my insurance but never told me I was not "in network" with them so I now owe almost $4,000 out of pocket. Terrible on the Front desks part of customer service.

Went to WAGI for my first colonoscopy at age 50. Everyone was very pleasant and made the…read moreexperience as enjoyable as possible under the circumstances. I never felt like they were rushing things like sometimes happens with routine procedures like this where they have to give the same information to every patient. The facility appeared to be very clean. I opted to have my colonoscopy performed without any sedation or anesthesia and they explained things and asked me how I was feeling at multiple times during the procedure. Appointment was scheduled for 7:30 and I walked out of the building before 8:00. My only complaint was that it took a few times to get through to a scheduler over the phone when I had a question.

Almost died. Incompetent, did not care, no responsibility for anything that went wrong. Lousy…read moreprocedure, a day later the clip fell off of a colonoscopy. Lost half my blood supply being on blood thinners. 1 day in ER, 3 days in Good Sam Hospital having a competent provider repeat the colonoscopy. Extra cost $40k. Asked them to cover my out of pocket expenses, only $375. Refused all responses to multiple requests. Unprofessional, irresponsible and downright dangerous. If you value your life, avoid WAGI in Puyallup.

Great She is the…read morebest Doctor on the planet..no one is like her..she s smart..she is trust worthy...I only trust her.. I 'll tell everyone..Dr. Bai..not only treated me..she cured me..she has all my respect and admiration.. She s simply the best..she inspired me to write 160 poems praising what this Queen Dr does for all not only myself..I ll share the poems with her when I can..Dr. Bai..the one I swear by..go see her and tell her fav patient will tell the world about the one who cures..she cured me. {I am waiting on the Doctor to contact me so I can gete her..her well earned poems.}

The schedulers were very kind and tried to be as helpful as possible. At check-in, the front desk…read morestaff was lovely, and the M.A. Trinity was incredibly sweet and kind. Sharon Barker PA-C was condescending, passive aggressive, and rude. Her notes did NOT accurately reflect our meeting. She treated me less than human and was frankly, unkind from the moment she walked in the door. If I hadn't waited over a month for an appointment with this office, I would have gotten up and walked out 10-20 seconds in. I thought "there's no way that this could get any worse" but it did. There seemed to be no "care" here and I left feeling more alone and scared than I did before my appointment. Patients come to these appointments on some of their worst days, having been cast off by overwhelmed Emergency Departments and/or PCPs who find GI issues outside of their scope. We are people who are scared, who are in pain, who are struggling to manage an "unseen" illness that greatly impacts our days - yet continue to support our families, to work, to maintain some semblance of a normal life - even as we know "something isn't right". I just wanted to be heard, respected, and helped. I worked in a hospital for 6 years. I would NEVER treat anyone the way that Sharon treated me. If I ever had? I would have expected to be IMMEDIATELY FIRED. I was hoping for help, for kindness, for understanding; for just one healthcare professional to actually listen and to take me seriously. I did NOT find that here. I left and cried in my car in the parking lot until I could see well enough to drive myself home. I'd appreciate it if the clinic manager could reach out. Thanks.

Well , let's be real... no one wants to have to go to the gastroenterologist. The reason I am glad…read moreto be here is that I am having my consult for an endoscopy that puts me one step closer to weight loss surgery (there's a LOT of steps and this is one). Additionally, I am here to be screened for colon cancer after 2 of my friends under 40 have been diagnosed in the last 18 months. Can't be too careful. Scheduling was a mixed bag... the wait to talk to someone after you push the right button was kind of long, but I feel like if you know that going into it, it's ok because you can be prepared to wait. Once I did get on the phone with them, scheduling was painless and quick. They asked questions actually wanted to know WHY I was scheduling - not expecting me to know, since I am not a medical professional - and making sure they set me up with the right kind of provider. I initially was scheduled next month, but I called again to see if there was a sooner opening and there was! So, they set me up with that. They also made sure I knew how to get here. Getting parked and into the building was easy - suite 330, so regardless of which side of 2202 you park on, just grab the elevator or stairs to the third floor and follow the signs! Getting checked in as a new patient was surprisingly smooth. They mailed me my paperwork ahead of time, so having that done, I was checked in and waiting in plenty of time for my appointment. Will update on quality of care once I've met with my PA and scheduled with a doctor for a procedure.

Easy check in, clean office, very neat and sterile. Must wear a mask of course. Front office…read morestaff very friendly and helpful. Back staff which are nursing and other medical professionals are also very kind and compassionate. Today I got her A team for anesthesia, nurses. They got me into twilight. Jose, Diana, Sara and Dr Leung! Phenomenal staff. I felt very taken care of I'm not so delicate testing. Anyway highly recommend this office, the Dr's and staff.

If you value your life, stay well clear of WAGI in Puyallup. The provider does sloppy, dangerous,…read morework. The billing dept borders on unethical to add as a bonus. I ended up in ER and Good Sam for 3 days as a result of a botched colonoscopy. Plus an additional $40,000 in cost. Volume volume volume, not quality medical care at all.

Dr MawSawn was very rude, extremely abrasive, but tries to excuse himself as direct…read more They hold a tight schedule so they can perform more 6 foot colonoscopies, which is their bread and butter money maker at this clinic.

Police was called! I called to verify the building that I had an appointment at 7:40am, the lady…read moresaid building J , but don't be more than 5 minutes late or we might have to reschedule you, I said no problem, im 3 minutes away. I show up at 7:44am, sit down as there is no receptionist. Lady opens the door, says oh, I didn't see you, it's now 7:46am, she says your one minute late and you have to reschedule! I was like your kidding right, I was a minute before the 5 minute , we argue about the one minute time difference! She calls the police! I was in my truck leaving, Police show up, Police said are leaving, I said yes and left!! Are you kidding me! I hope the dr who i was going to see understands that he lost a paying patient because of his receptionist, and Fransican lost a patient as well! What a joke!