I gave them 2 stars because overall I received good service. I went there for good bottled water…read more The water quality and flavor at this location is very mediocre. The water has a very noticeable and very offensive aftertaste. I will not be back. I would think that a water store that sells, you know...water, would have a nice set of filters to clean up the tap water enough to sell. If I wanted to drink tap water, I would just fill up my bottles at home. The sign on the door doesn't say purified water. It only says water, so I guess legally they can just sell you tap water. Disgusting. Also bought a shaved ice cup, and this cup had zero flavor. So as a water place, this place should not exist. If nobody knows how to fix/service the water filters, they should just disappear. Their side gig selling chips and sweets and shave ice is even more terrible. I made the mistake of buying water and sweets at this location a couple of times. Lesson learned. Never again. Just for the record, the water is horrible, and the sweets really suck. Surprisingly, the customer service was pretty good. I have no issue with the customer service at this location. You can't run a business with good customer service while you are selling tap water disguised as purified water. Thank you, NEXT.

The owner is helpful and She will rinse and fill up your bottles for you. They are open later then…read moremost water stores which is a plus.

Good water and a good service and the best place in town and I would appreciate not having to write…read moreso many words

makes getting water very easy!! Love the easy way to full my bottles and move on! Water taste great…read morealso!!

They have the most beautiful and healthy plants!!! Reasonably priced also. Very good quality water…read moreand they also offer subscriptions

This place has the absolute best water in town. Mike is a fine individual and always helps us fill…read moreour waters when he sees we are overwhelmed. He offers great prices and the entire store is clean and filled with beautiful plants. The water is filtered through a very intense processing unit which cleans it of pretty much all impurities. Mike is very knowledgeable about water chemistry and knows how to avoid those microplastics and chemicals we don't want in our bodies. Highly recommend!

I would definitely come here again as long as Lynette is serving my drinks ! She makes the best…read moreMangoñadas around ! Will be trying new drinks when I go ! She is always helpful, patient and respectful . I thank her for providing great customer service during my visits . As long as she's around I will keep going! Thank you for everything Lynette !

Great people at this place! Fast and convenient with a variety of snacks and goodies. We love…read morefilling up our alkaline water there.

Sandra is super rude just leave the store and never had any terrible customer service you don't…read moreyell at your customers. And the guy helping you is even worse. Don't work at a place you don't want to be at. One of my water gallons broke because of you

.25 a gallon. They clean your bottles and fill them quickly…read moreand even dry the bottle off for you :P They have carts to push them out to your car. There is usually ample parking up front for a quick in and out. They have many spouts so usually it's a really quick trip even if they're busy. I like this place because it is convenient for when I shop at cardenas. The water is fresh and crisp tasting. Better then the machine outside in my opinion.

Arriving today to see fresh new windows at Sotelo's it reminded me why I love this place…read more Everything The Marcelino does is perfect, a true great shop keeper running the highest rated business in Menifee here on yelp. It's easy in easy out and help filling and loading is always offered. But as the windows say "it's the best water and ICE in town. Want a snack, cold beverage or expertly hand made snow cone this is your place. Need a movie? browes through the thousand or so dvd's. Don't snooze on Stella's water and Ice because the filtration system is top of the line, and the service just can't be beat.

Still coming here after 5 years! We love it! Thank you for always remembering me by name and for…read morebeing the friendliness. Love the snowcones and the water is perfection. Love the new sign!

We have been getting our R/O water from here since we moved here to the area. The owner is always…read morekind and helpful and the water is FANTASTIC! We have been "water snobs" for years and have shared our water with others, and shown them the difference (and better) of the quality of this water. The taste (or lack there of) is clean and extremely refreshing. If you drink either tap water or, filtered water from the fridge or even bottled water, and then drink this water, you will definitely taste the difference! My family of 4 drinks about 20 gallons of water a week, so we should know! Water is our #1 beverage. Filling our 5 gallon bottles every other week is easy and quick. For less than ¢.50 a gallon, you can't get better tasting water!! If you fill your bottles from those water machines at the stores, they don't compare! Try it for a week and you'll be a Water Snob like us!!

After hours are machines only except cash I just returned to the store so I can get pH water fill…read morethe jug 3/4 of the way up and the kid behind the counter says he'd only take cash so instead of taking my debit cardhe poured the entire jug out down the drain. I've been coming here for two years never again

Brad answered the phone quick and scheduled next day delivery. Pat who delivered the water was…read morecourteous and professional. Would recommend.

Water delivery quick return call. Warren was a great delivery. Driver even turned around and came…read moreback when we wanted more. I recommend this company. They're the best price because we did do our homework and found that these golf offered a very fair price.

Always helpful and the water always taste clean and fresh. I highly recommend this place.read more

The owner is super sweet & helpful! As soon as I walked in she greeted me and helped me fill my…read moregallons of water. She also rinsed and cleaned out my water gallons before filling them up with water. The place is really clean!

I find it extremely frustrating to plan a trip to refill water on a busy day, only to arrive and…read moresee a sign stating the business won't open until later or is closed for unspecified reasons--especially when their listed hours on Google and Maps clearly indicate they should be open. This level of inconsistency is highly unprofessional and makes the business impossible to rely on, as there is no clear indication of when it will actually be operating. There have even been instances where the location appears open in the morning, yet no staff is present. This lack of reliability disrupts my schedule, wastes my time, and results in unnecessary fuel expenses, ultimately demonstrating a clear disregard for customers' time and basic expectations of consistency. Two stars for customer service and prices.

Great water and prices are very reasonable and the alkaline water is delicious . Highly recommend…read morethis business for your water needs! -Ronnie