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    Infinity Water

    5.0 (4 reviews)
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    Ask the Community - Infinity Water

    Fidelis Elite Systems

    Fidelis Elite Systems

    3.1(331 reviews)
    3.1 mi

    When we bought our forever home in Santa Ana, there was a mailer regarding getting our water tested…read morefor free with no obligation. As we were curious about the quality of the water for drinking in our home we set up the appointment. When Justin M. arrived I had no intention of engaging with him and his company. He explained to us that the city's water report doesn't test for everything we should be concerned about and when he tested our faucet in our kitchen sink he showed us just how bad the quality was in parts per million terms. To which I replied, "no problem, we have a filter in our brand new refrigerator with water in the door so will drink only from that". Upon testing that, the water quality was still almost as bad as the kitchen faucet with no filter which was concerning. After Justin quoted us the initial price for a complete water filtration for purified drinking water via spicket/faucet they would add into our kitchen sink and also connect to the refrigerator on demand and also for water softening in our showers and the rest of the house, as that price just too high/way more than we wanted to spend, we thanked Justin and he left. My wife and I then discussed how important our drinking water is to us and our loved ones and guests and also how we had wanted soft water in our last home but just never could do it, so I ran out to Justin who was still in his car and told him we wanted the purified drinking and water softening but that his initial price just not reasonable. I advised him to please contact his manager and get us the best price they could offer and if he could be close to what we were thinking fair we'd move forward. Justin is a good man and asked me, "should I call my manager right now?" And I told him "no, just call him tomorrow and let us know". Well, sure enough Justin called us the next day and advised they would do it for about two thirds of what they initially quoted which was close to our target price and that also included their soaps package option which provided 5 vouchers for ordering for no additional charge laundry detergent, automatic dishwasher soap, hand dishwashing soap, body wash and hair shampoo and glycerin soap bars for the shower etc all designed to work best with our new water filtration and softener system. Justin's installer came the next weekend and spent most of the day completing our install and we have been happy ever since, knowing our drinking water is absolutely safe/purified and also enjoying the soft water in our showers which is good for the hair and skin not to mention the plumbing and including not spending a dime on all our cleaning/soaps products since then which are very nice and come with different scent options for over a year now and we still have two of the five vouchers left! We remain friends with Justin to this day and can't thank him enough for hooking us up and continuing to support us on any questions we have, he's a true professional and nice guy. Thanks again Justin for helping us to realize something we highly value and always wanted! We owe you one! Mike (and Lori) V. Santa Ana

    Wish I could give this company 0 stars. Maybe even negative stars. Got a "notice" in my mailbox…read morethat said I had a missed package. So, I called the company & they send out someone who spent well over an hour lecturing me and my roommate about how we are "sinners". And then, to top it all off proceeds to try and get us to sign up for their church. Let me make this clear to anyone who gets anything about this company in their mailbox: THIS COMPANY IS A SCAM. Through and through. Tried to call to see what was going on & got an EXTREMELY rude service representative on the phone who hung up on me without ever transferring me to a higher up. For some reason, can't get to upper management on the phone AT ALL to discuss this "Ray" who came to my home...hmm. I genuinely can't believe that this "company" (if we can actually consider them one at this point, smells like an MLM for a random church) sends out people who say that they " Only took this job so I can give people the word of the lord". VERY SCAMMY. STAY AS FAR AWAY FROM THIS COMPANY AT ALL COSTS. DO NOT CALL THIS COMPANY. And honestly, good luck to anyone who gets this FAKE NOTICE in their mailboxes, you're going to need it. And no, there is no "gift card" for having someone come to your ho

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    Fidelis Elite Systems - Right at my finger tip my very own clean water

    Right at my finger tip my very own clean water

    Fidelis Elite Systems - Fidelis Elite System

    Fidelis Elite System

    Fidelis Elite Systems

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    Infinity Water - waterstores - Updated May 2026

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