I find it extremely frustrating to plan a trip to refill water on a busy day, only to arrive and see a sign stating the business won't open until later or is closed for unspecified reasons--especially when their listed hours on Google and Maps clearly indicate they should be open. This level of inconsistency is highly unprofessional and makes the business impossible to rely on, as there is no clear indication of when it will actually be operating. There have even been instances where the location appears open in the morning, yet no staff is present. This lack of reliability disrupts my schedule, wastes my time, and results in unnecessary fuel expenses, ultimately demonstrating a clear disregard for customers' time and basic expectations of consistency. Two stars for customer service and prices. read more

Great water and prices are very reasonable and the alkaline water is delicious . Highly recommend this business for your water needs! -Ronnie read more

Friendly, helpful, tasty water. This business is very clean and sanitary. The owners speak English and Spanish. read more

The water here tastes great. I always received great customer service. The store is always clean. They have upgraded the 24-hour dispenser outside, and the wife assured me that she cleans it every day. I highly recommend this business. read more

I've been coming here for over a year and the service has always been excellent! It's a small family owned business and the kids sometimes give a helping hand, but always bring an extra smile! This place is always clean and you can tell they take pride in the water they provide and their customer service. Highly recommend for clean, fresh tasting water. read more

The Owners are very Friendly n Courteous, always willing to help you filling your bottles, would recommend this business

Glad I found this water store. I only drink alkaline water & buying it bottled from the stores was getting expensive & hard to find, so I found this place & have been coming since. Customer friendly & easy access as they have multiple faucets. Very convenient read more

Always helpful. Water is fresh and clean. Thank for for always being friendly and caring. Keep up the great service.

Decided to try this place out...The lady working with her young son, were friendly, but (Not very helpful) Now as we were filling up or jugs. We noticed a foul smell like nasty stagnant water. Obviously coming from the water grates underneath where the excess water runs off. Needless to say we were so grossed out! We paid for our water and left. We decided to water our plants @ home and wash out our jugs! We went to fill them up in front of the Stater bros market instead. I would not recommend this water store. They don't clean! read more

Friendly staff, I go there to get alkaline water, quick service they also have extra water bottles (3 gal-5 gal) and other accessories

Recently started coming here. Self service location, owners are super friendly and knowledgeable. They carry Alkaline water for a little more. read more

I've been buying water here for years but today I wheeled in my 9 gallon bottles of water and two other customers barged in to take up all of the faucets so I had to wait 20 minutes while they filled up their 30 5-gallon bottles. There's no excuse for customers to monopolize the water bench, I don't care if they have a big order or not. If there are other customers wating they should be limited to the number of faucets divided by the number of customers in the store. I spend about $300 a year in this store and they've lost that revenue for good. I'll buy my water elsewhere. read more

The store is very clean. The owner is very friendly and informative. Clara helped me to my car. I wasn't expecting such great customer service. Thank you Clara. read more

Nice people, quick and easy. Was paying 56 to 65 bucks for water delivery every month, machine dispenser included. If you could purchase your own it well worth picking up your own water. I recommend this place. Thanks Water connection read more

Just moved to highland and this is the only water shop that came up. So glad we found this spot alkaline water is sold the take credit and debit and the best part is if you buy a bottle from them the water is free with that purchase. Thank you Luis, and Anthony! This will be our go to water supplier. read more

The Water Connection - Store front - Water Stores Near Me - Highland, California

Thank you very much to (The Water Connection) in Highland for your generous donation. No gift is to big or to small for the people on the frontline. We really appreciate everyone like the great folks willing to give and help read more

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Family operated store, friendly and welcoming good customer service, always make me feel welcome you here to help if I need it thanks guys see you next time read more

The Water Connection - Water Stores Near Me - Highland, California

Love this place I will not go anywhere else to get my alkaline water very friendly helpful there is always a full on conversation when we go get water read more

Their water is so crystal good! So good I always make sure my husband brings back two 5 gallon bottles to Vegas every time he's in Cali. Not only is their water good, the owner and her son are such nice people. I definitely recommend this place; refreshing water, friendly customer service, and very clean location. read more

I'm so glad this place was recommended to us from our good friend. Their Alkaline water is 100%. Their customer service is on point as well! Always helpful and informative. read more

Place came highly recommended so I made the short journey up from Redlands. My goal was to purchase 3 to 5 jugs and fill them with water. What a surprise. As I entered I was slightly acknowledged to a point, but I was certainly seen. However, for some reason I stood there for 10 minutes trying to get service and never got it. Head nods, saying excuse me... all the while the attendant just helped person after person come in with their jugs as I stood there. Not sure what that was an indication of, but I tried to get the person's attention several times and they just ignored me more or less. It was only when I walked out clearly annoyed that they looked up. He couldn't have been bothered too much because as he still didn't say a word to me. read more

This place is AWESOME!!! The family owned business is clean, and reliable. We need alkaline water for our daily use and Water Connection owners are super friendly and very helpful! I also get my ice there and it's not too much more then grocery store ice and they offer alkaline ice which is amazing!!! So glad you guys are here and my brother gets water there now too!!! I pray your business is very successful and I believe it will be!!! God bless..... read more

Fantastic and friendly service! Getting your water from here feels like a treat with how fast and helpful the owners are 100% recommended!

I like place for one their the only place so far in san Bernardino area that takes debit, also the young lady helps you with your jugs even tho she doesnt have to. So if your looking for a good water dispenser store I recommend the WATER CONNEFTION. read more

Over the course of the past few years, you've probably noticed that you can't swing a dead cat near your local strip mall without hitting a "water store.". These odd little places have been popping up like weeds all over. The difference is that "The Water Connection", located in Highland in a plaza on the corner of Highland and Palm Aves., was one of the first in the Inland Empire - and in my opinion, is one of the best. When I first saw this place being built about 7-8 years ago, the concept of a Water Store seemed odd to me. The idea is simple - a storefront with a cool-looking five stage water filtration system that lets you fill up all your bottles, tanks, jugs and whatnot with great tasting clean water. Their filtration system is located in the store when you walk in so you can see it in action in a small room. They have a water "bar" where you can bring your jugs and fill up right there. The water pressure, unlike at other such places, is great. They even have an outside vending station where you can fill up your bottles and jugs after hours - all at 25 cents a gallon! You can't beat the price at all. Plus the water is so purer than you can get from those dinky little water machines you see outside grocery stores. What's also very cool is that they also sell a variety of water crocks with lovely designs on them, stands, bottles, jugs of all sizes, dog watering dishes and bowls, electric water coolers, etc. They also have all kinds of cute gifts and such - mainly pottery related. Oh - and you can pay your Southern Calfironia Edison bill here, too! LOL! Anyway - they were one of the first in the area...and their staying power and quality of clean water they produce gives it 5 stars. read more

I found this place because it came up as a location to pay a utility bill. When I finally got tired of paying Arrowhead an arm and a leg to deliver water to my home, I gave The Water Connection a try. It's WAY CHEAPER to fill up your 5 gallon water bottles at The Water Connection than to have water delivered plus the water tastes fresh and clean. There's a guy that's always there, I assume he's the owner, that will carry your full bottles to your car for you and if he isn't with another customer when you walk in, he'll fill your bottles for you as well. He's also one of the friendliest guys you'll ever come across. If you don't have bottles to fill, you can buy them there. $1.50 for 5 gallons, you can't go wrong! read more

This is my ultimate go-to to obtain water. Affordable prices, and great tasting alkaline water. Awesome customer service, quick, and convenient. read more

The Water Connection - Water Stores Near Me - Highland, California

I go there to get all of my water as they always welcome you with a smile. I will always support a local business that treats it's customers like a VIP... read more

Nice, clean place that I discovered yesterday. Prices aren't bad and service is prompt. I'll be back to get my alkaline water since it's one of the cheaper options in the area. read more

Literally the best water source in town. Love the owner. Top notch guy and friendly as all get out. Always has a smile and a helping hand. Great price system and very tasty clean water! I LOVE THIS PLACE!!!!!! read more

BEST place to buy high PH Alkaline water in the Inland Empire!! The prices are really competitive and the owner is extremely helpful. Give them a try!!!! read more

Wow! The owner is amazing... He is so knowledgable and I appreciate the fact he took time to educate me about the different types of water and their processes. read more

The Water Connection - Water Connection, Thank you! - Water Stores Near Me - Highland, California

We drive 10 miles just to go to this water store. Alkaline water is the best. Jag is super friendly and makes you feel so comfortable. Always clean and always at your service. read more

Great service! Alkaline water is avalible which I normally get because it helps relieve my acid reflex problems. I absolutely reccomend this shop. read more

Been coming here for about six months or so. I am really happy with the service and the water. Get alkaline water for a $1 a gallon. Place is clean and the owners are always helpful and kind. Water taste good and I'm happy with the product. Good place to get your water. read more

I've been coming here for 8 years now and ever since the new owners took over the water does not taste the same. They must not be doing something right. I travel 5 miles to get here just for the water because it used to taste great. But now that this place is not what it used to be and the water taste nasty, I'm just going to take my money and drive 10 miles to Clark's nutritional store and get my water there. Oh and another thing, how did the price go from 30 cents a gallon to 35? Never coming here again. I might as well be drinking Tapwater from my Fossett if I wanted water that taste like the water they sell here. AND!! They don't carry your water to your car anymore. I also asked how much for a new 5 gallon jug. They are selling it for 20 dollars. Talk about price gouging. Smh . Don't waste your time coming here to see for yourself. Go to Clark's. They sell their water for $.30 a gallon still. And they know what they are doing. read more

Love going to this place for my water. Owner is always welcoming and helpful and I leave in a short period of time.

Great place owner is super nice and helpful. Cleaner than most other water stores. Prices are also great, especially for alkaline water. Bought 4 5gallon jugs and his prices were better than amazon. read more

The water connection is where my husband and I always get our water. The owner is very nice, always attentive, and thoughtful about his service. We always buy alkaline water and we have tested it on more than one occasion. It is always up to par! We are very happy with this business and would highly recommend it to anyone looking for a place to get Quality Water. read more

I love this water store! and Jim, the owner who is always there, gives great customer service. It is true as written in Michelle's review, he will fill your water bottles for you and carry them to your car. Just the other day I brought seven water bottles to fill, some 3 gal and 5 gal, and he filled and carried them all to my car. I didn't have to lift a finger. Mind you, they are too heavy for me to carry anyways. I have been to several other water stores and this one is the best by far. Not to mention, the water tastes better than any other water I've ever had. I pray a blessing on his business so it will remain and prosper. He is a blessing to the community. read more