Water is great however this shop is so inconsistent with when its open. Its already a pain to load your jugs to get them filled and when you pull up youre greeted with a marker note on the door at random times saying theyre closed. Today especially we see one guys come the door with his 3 jugs to full and is getting turned away by the employee saying theyre closing at 2PM today. We had 3 jugs ourselves and another guys pulled up with his jugs and an older lady after him. All 4 customers were turned away by the employee. it would be great if this business started to be more consistent with their opening hours and have Google reflect their hours and if you're gonna close for lunch, have that referenced on Google so that people know before they drive out of their way to fill their jugs. read more

I like the fact that the store is clean an I can see all the machines.... the people there are also really friendly an helpful.... I will be back... read more

Avoid this place. It is not a good place for water. They don't care about their customers.

LOOOOVE their water, has a very fresh taste ! very affordable & wonderful customer service! you earn FREE water with their rewards card!

I recently purchased water coolers for both of my parents households. My mom was spending $50 a month on Sparklettes delivery, and my dad was using a sad Brita filtered water pitcher that that could barely fill up a coffee pot. We tried to refill an empty Sparklettes jug at a couple of the water stations you find outside of grocery stores, and the taste was disappointing. I also didn't feel comfortable not being able to see what's going on behind the scenes in terms of cleanliness. I walked in and out of this place in 2 minutes with two newly purchased 5 gallon jugs and reverse osmosis water. Love the taste! And happy to know my mom will now be spending only $6 ish a month for her alkaline water supply here. This store is insanely clean, and fortunately located by Stater Bros so we will always have the convenience of being able to refill the jugs during our normal grocery trips. The jugs also come with great lids, no need to purchase after-market ones. Excited about the loyalty card program, too. read more

They are overpriced and they say their water is 9.5 ph. I tested it and it only tested 7.0 ph. Stater brothers brand alkaline tests higher than this place! I will not go back! read more

Today, December 31, I was out of water, but their hours online said they were open until 5 PM. I arrived right at 3 PM, and a frumpy looking employee had just locked the door and said he was closed. I asked him if there was any way he could help me out and sell me $20 worth of alkaline water - so I would have water for New Year's Eve, and he said no, we were closed. I told him this would probably result in me never going there again and he said he didn't care. I don't understand this about private businesses that are willing to turn people away during their posted business hours and won't even stay open for an extra minute to help a very regular customer out. This happens often with this business, where they close during their regular business hours. I'm not sure if the owners know that their employees risk losing customers by being rigid like a big box store on their hours and turn last minute customers away? Or if they encourage their employees to do this. Another issue is that they charge extra for using a card for payment, so when I have tried to use cash, they rarely have change. They told me to go to another store to get change. When I offered to use my card for their convenience - since they don't have change, the still charged me the card surcharge! I did them a favor and the charged me for it! They are also significantly more expensive than Loma Linda Water or "Fresh Water" on 5th in Yucaipa. But I know one thing, I am done with this business. I drove down the street to Loma Linda water where they cheerfully appreciated my business. I spent about $20 / week there - which is around $1000 / year. I am shocked they don't care about losing me! read more

I must say Redlands alkaline water is the best tasting water in town I will definitely be telling my friends about this place. I am very happy to know they have BPA free products. The woman was very nice to sanitize and wipe everything down very happy with the service I recommend it. read more

This business provides excellent customer service. And, the water tastes great! Great local resource.

We have been going to this place for a year now and I love the services and the perks of getting a free water after 5 visits. We buy Alkaline water (they also sell ice Alkaline). This is a local store and the couple is really nice. read more

Redlands Alkaline water - If they're close, they have a vending machine for Alkaline and Purified water set up. - Water Stores Near Me - Redlands, California

Excellent water source! I drive all the way here to get REAL alkaline water and owned by an amazing couple. They keep the place clean, huge filtration system and great customer service! read more

First time visiting Patty at Redlands Alkaline Water. She was so friendly and knowledgeable. Patty let me know that the water is 10ph which the highest I can usually find in the stores is 9.5ph. Very excited to know they carry ice also! Will pick up next time:) read more

Redlands Alkaline water - My first pick up! - Water Stores Near Me - Redlands, California

This is our go to water store for now on. We've been to others around the area and no one else is as friendly as the nice young lady who always helps us. They are very helpful and provide full service (wipe, rinse and refill). Their great tasting water and friendly service is what keeps us coming back. We usually fill out bottles with alkaline, but we've had both versions and they taste great. They also offer a stamp card for frequent customers, so do request one if you are local. read more

Redlands Alkaline water - July 2020 - Water Stores Near Me - Redlands, California

One of the best water stores you'll ever visit! Store is remarkably clean and the owners are really kind. The water is top quality! I've never tried their alkaline water but I fill around four 5 gallon bottles of the regular kind every week for $6, well worth the visit! read more

We've been coming to this place since they opened up this past summer. ALWAYS excellent & VERY friendly service.. The owners give a discount for veterans & their water & product selections are great!! Don't pay attention to the negative review.. Person didn't even provide a good reason for the two stars, others than "she was rude & didn't know what she was saying" ... about what!? Ya ok.. I'm sure u dress perfectly & liked by everyone. Keep hating & stay miserable. For everyone else, please stop by & get some alkaline ice & water. Wish more family owned businesses were this nice & professional. read more

This is our family's FAVORITE water! We've been coming for about a year now & the water is always consistent & high in PH. The taste is noticeably different than any other water store we've gone to in our area & definitely worth the 20 min drive every week! read more

The place is descent but the water is horrible. Filled up (6) 5 gallon bottles of Alkaline water and all tasted absolutely gross. Tasted like water hose water on a hot summer day. Picked up all the rubber taste. Not sure how I'm the world this place has good ratings. I doubt I was just the unlucky fellow who had a bad batch. My entire family thinks it's disgusting. Went back to my regular place in Rancho and oh what a difference! Day and night difference. And both have equal amounts of alkaline content. Around 8.5. I tested it. I almost didn't post a review because this was a month ago but my brother mistakenly loaded up one of the bottles Of the bad stuff and as soon as I tasted I just knew it was that disgusting water!!! read more

The best tasting water in the area. No matter who is working that day they are always friendly. They offer a punch card which will redeem a free fill. read more

This place has the best water by far and their prices aren't bad. They have great friendly staff. I can usually get in, get my water filled up and be out in literally 5 minutes so it's very time efficient. Also they always give your bottles a good washout before filling a new bottle which I sincerely appreciate. Great place for regular water supply. read more

This is my new go-to water store. It's very clean and welcoming. The gentleman behind the counter helped me get my water and even took my four, 5-gallon bottles to my car! Great customer service! And a plus: It's centrally located close to home and close to my children's school, in a very nice shopping center. I'll be going back. read more

Went here to get a replacement top for my jug for work very clean nice and funnily service great customer service. Went to the back to find top for me and refilled the water jug. Will be coming back read more

Excellent friendly service, if you buy a water bottle there sometimes they'll fill it up with water for free. They will fill containers that you didn't buy there (for example, I have a lot of the gallon containers from Sam's Club) and rinse it before filling. It pays to be a loyal and gracious customer, they're very friendly and accommodating, sometimes I come out with free water and the loyalty card is excellent to use when you need a lot of alkaline water. Support your local business! Cheaper than the grocery store kiosks (by about 5-10 cents per gallon) and will not be out of order and guaranteed clean and sanitized, which is so important nowadays. read more

I took a water bottle which they had filled back to them almost full, because it tasted strange, like chemicals. They proceeded to tell me that it was because of the container which was leaving a bad taste. They emptied the water which they had filled, refilled it, and charged me full price for the bottle. It miraculously didn't taste bad even though it was the same bottle and has never tasted bad since. read more

Fantastic store and fantastic service! I will always support locally owned and operated businesses, particularly when they provide a great product at a great price and back it up with great service. read more

Today was the first time I visited the redlands alkaline store. I was at my physical therapy and was on my way to a water store in rialto when I decided to see if there were any water stores close to wear I was and I find this store. I was greeted Patty who was very friendly. I was so excited that they carried bags of alkaline ice. Because it was my first time she gave me the ice for free. I will definitely be buying my water from here for now on. Thank you Patty for your kindness. read more

This place by far is the most consistent alkaline h20 distribution in town. Absolutely enjoy the kind hospitality upon every visit. There drip just hit harder. read more

First time visiting this water store, and it was our lucky day. Thank you David for paying it forward. We greatly appreciate the free water today. read more

I am so glad this placed opened up in my neighborhood. Easy parking, exceptionally friendly service and love the water.

This is the place to go to for water. Very clean. Provides choices of water to get. Have a rewards program. Extremely friendly staff.

I highly recommend this water store! Very good tasting, clean water, you can tell they replace filters often. I come from far away way to this store. Always very welcoming! read more

Awful treatment by a girl dressed for cocktail hour. Rude, had no idea what she was saying. So I went Staters and purchased alkaline water from them read more

Love the taste of this water! People there are super nice. Also a great way to save the environment. They clean your container every time you refill. They even have water stands and water bottles for sale. 10/10 recommend. read more

I started coming here a few weeks ago! Good prices, great tasting water and customer service! My new place for water supply. They sell the containers that fit right in your fridge! They also help you to your car! read more

EXCELLENT water quality I tasted alkaline at other water places but nothing like the alkaline water at this place . Is so different and pure I HIGHLY RECOMMEND GOING TO THIS PLACE . The owners are friendly and they always have deals going on and prices are great for the quality of their water .go there people you won't regret it . read more

This is probably my favorite Alkaline and even regular water store. It is super clean, and with great customer service in the IE. Definitely recommend this to anyone and everyone! read more