Very friendly staff member jumped my vehicle at the airport when it was very cold and raining…read more Thank you!

Luis did an amazing job! Not only was he cute but very efficient & got my friends car out of…read moresomewhere I didn't think was possible 10/10 super reliable, great service . Would totally call them again mind you it was around 3-4 am when this happened . Truly some life savers .

The best towing service! Nestor's is always there where I need them! Quick response every time!…read more Thanks for helping me again you are the best rescue ever and I really appreciate you

Best towing experience I've ever had. I will only use this company now. Great service. Insanely…read morequick. The driver went well above &beyond by helping me with lowering the car off blocks. Very professional & arrived 15 minutes after I called. Great company.

I was all set to get my RV towed by Brian, and then I got a late night call telling me he could not…read moredo it due to his truck being stuck somewhere. To say the least, I was not happy. He offered up two other guys and one of them jumped in at the last minute. Not sure how many other guys would have done that, and I don't care...he did and didn't have to. So, yes, I'd call on him in a heart beat. Thanks, Brian!!

I used Brian's service for a 2 hour 5th wheel tow. He arrived on time, was very knowledgeable and…read moreefficiently delivered my trailer. I wouldn't hesitate to use him again, and I can recommend him to others.

If you need a rose company, Memo is you man. As always he came thru tonight and bailed me out with…read morea flat bed tow. He arrived within 20 minutes, was extremely patient with my situation, and he was even able to drop the truck in my tight driveway access. Memos tow will be my go to from here on out!

I called to get service. They couldn't do it that day. They raised the price $1000 to do it the…read morenext day at 7:00 am. I checked out of my resort at 10:00 am expecting my car to be there after 3 hrs. Called at 11:30 & was told driver had anther call. Called at 1:30 & was told I was hooked up. Car arrived at 3:00 pm. Driver waited while I test drove my car in case I needed anothe

Our Subaru Forester broke down at the beginning of our anniversary getaway on the North Sonoma…read morecoast. On a weekend, with no garages and few towing services open nearby, we were left stranded with no way to get around, including to the grocery store to buy food for our stay. We needed to get our car back to the dealership in Santa Rosa so we could get it fixed and arrange for a rental car. We spent hours on the phone with AAA trying to arrange a tow, only to have one company cancel on us and another pushing back their ETA by 5-6 hours and generally acting rude/annoyed. When we explained our dilemma to Santa Rosa Towing Service, they kindly agreed to see what they could do, even though our location was technically further away than the areas they technically serve. The dispatchers were friendly and communicative, and they were able to get a truck to us within two hours of calling. Martin, our tow truck driver was incredibly professional and friendly, and helped us feel at ease in a stressful situation.

When you're stranded on the side of the road at 10:30 pm on a Sunday all you want is a decent tow…read more Anthony at Santa Rosa Towing Service didn't even provide that. Amazing tow = 5 Great tow = 4 Decent tow = 3 Barely decent = 2 Lies = 1 I have a 7 lbs service dog for severe panic attacks. One would assume getting ran off the road into construction cones and busting my radiator would fit this category. Apparently not Anthony... I was told my dog had to sit in the car being towed because people are allergic. That's ok, Doug is hypoallergenic so it's fine. NOPE, apparently that isn't a thing.... I have Doug's service papers on my person. Nope, not even a service dog card works. Dougie was shaking with his heart pounding when I finally got him out of the car. Not acceptable s

I needed a front end alignment. I took it in, and before…read morethey even pulled it into the shop they checked to see if I already knew that my truck chronically leaned to the left, which I did. But they checked. The kept me in the know and checked in with me periodically the whole procedure. It took about 40 minutes but I didn't mind at all. Extremely professional and kind guys who know their stuff and are happy to share their knowledge because they are concerned about giving you the best value for your money. Also they did a quick detail inside the car which I found very nice. My car's a wreck.

STAY AWAY from these guys. I came in due to my car making a nasty loud sound whenever going over 2k…read morerpms. They quoted me a whopping $3,500 to replace a cv axel and some bearings. I ended up renting a trailer and truck from uhaul and towed my car myself all the way down to my mechanic in San Jose who not only told me he can do it for 1.5k BUT my mechanic (shout out to Akins repair in san jose) told me that they didn't even mention that my transmission was the real problem. So in summary I paid these con men at ryans $250 for a diagnostic (absurd to begin with) they were going to charge me 3.5k for a 1.5k job and they didn't even find the problem so if I paid them these extortion prices thinking I could go back home I would've been told in the middle of repair that I would have to cough up another $5k for a transmission. Literally saved about 6 months worth of rent avoiding them. Update to owners response: please re read what i wrote. I was quoted 3,500 for the cv axel AND bearings not sure why you're saying i misheard when i asked very bluntly over the phone, " how much will it cost to get me back on the road to go home" your employee said 3,500 and reiterated it was for cv axel AND bearings. in addition to the overcharge for both parts and services the issue was misdiagnosed by your employees as i took my car to a transmission specialist and he insisted to take a ride with me so i can confirm the noise (a protocol your business should incorporate) and instantly recognized the sound to be either transmission or transfer case and is currently diagnosing it further for $150 ($100 cheaper than you.) my main mechanic (the one that would do what was recommended to me for less than half the price you quoted me) even told me that he doesn't know what you all were listening to because within 30 min of me dropping it off he recommended me the transmission specialist (he didnt charge me for this inspection fyi). And he agreed that my cv axel and bearings could use work but this noise had nothing to do with that. In other words its evident that If I went ahead with your business I would've spent thousands of dollars and still would not have been able to drive on the road and spend thousands more to fix the actual root of the problem. I still have the diagnosis and i can go ahead and publish how you managed to find everything but the root problem and compare it to the findings of the ongoing transmission inspection and if God willing if it's just a transfer case problem I'll update how my car is back on the road after towing it to the south bay and having two other mechanics look at it cost me less that dealing with you.

Great customer service! When All Star Towing really let me down, Cream's Dismantling and Scrap was…read morethere for me. They didn't need to, but Creams helped me remove all the parts I wanted from my old car just before I were to sell it off to them. Amazing customer service too! Big shout-out to James for being very helpful in the process. Couldn't recommend anyone more for all your dismantling and scrap needs!

They towed my car without my consent & are now charging me more & more for "storage" of an unwanted…read morepiece of metal & won't release it to a wrecking yard unless I pay them the hundreds of dollars they say I owe them. Since no one not in the towing/wrecking business could know a towing company can confiscate a car & then charge to "store" it, it amounts to fraud not to have told me at the beginning that I could pay them a small amount & have a wrecking yard pick it up from them.

We're coming home along Hwy 101 after camping in the Trinity Alps for several days and our car…read morebrakes down, transmission kaputt. We coasted off Hwy 101 just outside Healdsburg. Tow truck arrived in less than 20 mins with the nicest, most efficient driver, Robert. He and Allison at All City handle everything smoothly and efficiently. While he unloads our car, she calls for a Lyft and we're on our way home. Thank you All City - great job!

Driver hit me at the scene refused to give me his information. I don't even have the name of the…read moredriver. I called in to the company where Allison told me to text her. I texted her my drivers license insurance and all of my information. However, the company has refused to send me even the name of the driver much less a drivers license. Dealing with the entitled owner, she thinks she is above the law at the scene of an accident. You are required to exchange information. She refuses to even give me the name of the driver, hiding him and protecting him when he should have acknowledged me he didn't even roll down the window at the scene. I am shocked that the industry driver was not responsible enough to exchange information as required by law, but also the owner of the company is protecting him and refusing to exchange my information. I will be reporting this. Debbie is extremely entitled in the way that she spoke to me, especially when her driver hit my vehicle bossing me around telling me where to take my car and what she's going to do. If this is how they handle an incident on the road where this is their industry, I would be very alarmed on how they run their business.

Frank came ALL THE WAY to Bodega Bay. He was friendly and focused. Got us efficiently where we…read moreneeded to go avoiding traffic jams so that we arrived at the tire shop before they went home on Friday night. FRANK IS EXCELLENT ! We have NEVER had a better tow truck experience ! Cannot recommend him more !

My vehicle broke down on US 101 on freeway yesterday while it was raining. Frank's was assigned…read morefrom my distress call forcorporate account. He was quick to respond via phone with multiple calls/texts well past what was typical. He was efficient, professional, thorough,well versed, empathetic and patient. His frequent updates sealed the deal for me for any future incidents for while in North Bay region! My job keeps me in multiple regions throughout the Bay Area; I won't hesitate to use him whether in my personal or work vehicle. TY for being my rock Sir!!!

If I could give Danny a 20-Star rating, I would!!!!…read more The most responsive, efficient, professional, and friendly customer service of my life! Towed my car from Petaluma all the way to Concord in traffic on a Sunday evening! I can't say enough good things about Performance- truly a relief and pleasure to do business with Danny!! You can't go wrong!

My grandfather used to own this business and he would be very proud of the service I received I…read moreNeeded a tow at the last minute very friendly driver and took good care of my mini van I gave him a nice tip because he was so nice need a tow call performance!