I recently started going here. My first experience was amazing. I loved the ambiance, complimentary drinks and the service was great. I received a full set and pedicure. My pedicure was relaxing and they did a great job. My second experience was not as good as the Nail tech seemed inexperienced and kept cutting too deep on my cuticles trying to remove the gel polish. As always, after my service, I gave them my card to pay and went around to give all the techs which was 3 people because the nail tech who started my feet did not do gel polish and I had to wait for someone else to finish my pedicure. My nail broke off a day or two later, so I went back to get it fixed. When I walked in there was this awkward feeling as all the techs started talking to each other in their language and looking at me. The mail tech begins my nails and I'm like what's going on, she just smiles and says nothing. A few minutes later, one of the techs walks over and says oh you know the other day you didn't pay for your pedicure. So now I'm baffled and embarrassed because how tf did I not pay when I gave you my card and tipped 3 people. So she goes I forgot to charge you. Me being me, I'm like let me check my account and if that's the case I'll pay it, because I gave her my card, signed and left. I didn't even check the amount they were charging. I payed them but I did not appreciate how I was treated for their mistake. My third experience, I went in to get my nails done. I asked for a refill and a design. The tech said I did not need a refill but would change the color and add some designs. She recommended 3d designs and some nail decals. I told her I didn't like decals because they always fell off but she assured me they would stay. The nails were dirty by they time I got home. I ended up calling back and asking to get them fixed. I was told to just wash my hands to which I replied if that was a resolution I wouldn't be calling you. I went back and had her add glitter on the 3d designs, some color and a clear coat. Within 3 days one mail broke and the decals and rhinestones started to fall off. This ended up costing me 60 dollars. I went back the following week and asked for a gel polish change on my feet and a refill with a simple design on two fingers. The mail tech that did my pedicure had an awesome personality. However, this service cost me 75 dollars. I really wanted to like this place but my experience has been both good and bad. My best advice is to go on a weekday when they are not as busy, and get informed in price in advance. read more