Very disappointed with this establishment. I was clearly told ahead of time that painting my four…read moreyear old's nails would be $10 for hands and $10 for toes. I confirmed this multiple times before arriving and even confirmed again in person when I walked in. Only then was I told I was "wrong" and that the price quoted was only for a polish change, which was never explained at any point. The price was suddenly raised to $25. The issue is not the cost. I was fully prepared to pay. The issue was the attitude and the dishonesty. Instead of taking responsibility for the miscommunication, the staff repeatedly insisted that I had misunderstood, spoke to each other in another language while smirking and laughing, and made the situation uncomfortable and disrespectful. That behavior alone was enough for us to leave. Mocking or insulting customers in another language is immature and unacceptable. We wasted our time and left feeling disrespected. I will not support a business that changes prices after the fact and treats customers this way. To make matters worse, the salon had an overwhelming chemical odor that caused an immediate headache within the short time we were inside. Overall, this was a very unpleasant experience and I would not recommend this establishment to anyone.

A decent spot nearby, with friendly staff. I went in for a…read moredip manicure with 4 tips needed and a classic pedicure. I didn't feel rushed though it was a Friday and they were busy. I couldn't decide which color I wanted but my tech was very patient and accommodating. I enjoyed the leg scrub which I think lasted long for a reg pedicure. I've been to places where it's like BIM BAM BOOM next, so I enjoyed that. They don't give complimentary neck massages or drinks like some places but that's ok. My nail tech Elaine was super sweet and we shared conversation here and there. She also was taking her time shaping them and looking for imperfections until she had to do another service and had someone else finish my top coat. I wished they were a little rounded more instead of flat but I love the color and noticed more once I left. It's not a big place but decent, clean and nice. My service cost me $85.

I just got a quick and highly efficient cateye gel x done by Lisa…read more For those who prefer good communication with a quick and efficient nail appointment, super helpful with tight schedules too! She's done my nails multiple times and can range from simple sleek designs (like this one) to eccentric and Pinterest detailed sets. Experienced in the business for years as well.

I made an appointment ahead of time for kids manicure and pedicures and confirmed both of my…read moredaughters' ages, choosing this salon specifically because they advertise kid pedicure chairs. When we arrived, their ages were confirmed again, but despite that, the girls were separated and couldn't sit next to each other during the service, which was disappointing since the experience was supposed to be something special for them to do together. When it came time to pay, I was told one of the girls would be $35 and the other $65. When I asked why, I was told it was because my older daughter got gel polish. I clarified that she did not, and another staff member confirmed she hadn't. Despite that, I was told the price would still be $65 because she is "bigger." I have no issue paying more based on age if that's clearly communicated upfront, but this was not the case. When I questioned the pricing, a scene was made -- multiple employees came over, speaking to each other and to me, which made the situation uncomfortable and unnecessary. To make matters worse, less than an hour later, the polish on my oldest daughter's toes was already peeling off. Overall, the pricing felt inconsistent and poorly explained, the atmosphere became uncomfortable, and the experience did not match what was advertised or expected.

It was my second experience after almost 2 1/2 years when I first went to this place, and to tell…read moreyou the true I didn't like it back at that time. So after so long I gave them another try and I was pleased, Rose, the lady who did my manicure did an awesome job, she was really quite, but her work was good. AND the fact that they charge $12.00 for a regular manicure, I think is fair, which I'm use to pay, (and moving from Miami, very spoiled) is ONLY regular manicure nothing fancy; because most of the places around Richmond Hill charge between $15.00 and $25.00 which I think is ridiculous just for a REGULAR manicure, give me a break and after all, all places do the same thing nothing out of this world, of course unless is more of a fancy manicure. So I will stay with Glamour Nails..

They have become very expensive after charging $12.00 then $15.00 and now $19.00 for a regular…read moresimple one color manicure. Give me a break.

Wonderful experience. The owner, Sacha is very knowledgeable. I recommend their pedicure services…read moretoo. Definitely the best I received from salons in the area. The nail techs are equally qualified and skilled.

All staff was very nice, friendly, and accommodated all our requests. Lexi was great! I only wish…read morethe ultimate pedicure came with hot stones and a volcanic soak.

I patronized this nail salon for roughly four months. When the owner did my nails, the shape…read morerequested was provided. However, the acrylic was always too thin. This caused cracks, on occasion one break, and an infection. Emy would not remove the acrylic when she saw a crack during a fill-in. I would specifically request the removal to prevent a break or infection. She only applied more acrylic over it without drilling into the crack. Personality wise, she is polite and I liked the friendliness-which is why I returned to the shop. But other technicians were either absent or unavailable. I didn't have a problem when Ivy did my nails. If Jessica did them, the shape wasn't what I asked for or consistent.

Love Emy's nails. Friendly and wonderful. Went in there asking about a picture I found and Emy was…read moreable to make my nails. Emy made it better then the picture. Emy will always be my nail place.

KERRY KERRY KERRY-- so kind and had great advice for the cut and color I wanted. I really trusted…read moreher with my hair and am so happy with the outcome. My experience here was great! I appreciated that she was able to price me out before we even started so I could make decisions with that in mind as well. The salon itself was so nice and clean as well, and smelled amazing to top it off very friendly staff overall! They were able to work me in kind of last minute and I really appreciated them going out of their way to make it work for me. Definitely recommend Lavender Hill and Kerry!

My husband and I came in for a couples massage, I had Jenell ( who was FANTASTIC ) my husband had…read moreMikenna my husband said she was so good too! Highly recommend this spa! Very clean and comfortable! Reasonably priced! Thank you for giving us a great experience!

Really good customer service the gentleman who did my nails I believe is the owner. I will say it…read morewas a bit pricey from what I am used to paying I got dip with tip and it was $80 with the tip

I dropped in one evening while on vacation with my family. I didn't have time to get a mani and…read morepedi before flying out of Nashville. Everyone in the salon was very kind. My only complaint is how damaged my nails were after my gel mani. I always get gel on my natural nails. This particular time every single one of my nails broke down to the nail bed a few days after my service. This was extremely painful. The manicurist used a drill on my natural nails. I still have some dents on my nail beds. My nails are slowly growing back.

Love my new sets !!!…read more Been coming here for a while now and it's always great. Jon, he does mine and I'm never disappointed!!! Also the music never disappoints either lol.

First and Last Time Here This was my first time getting my…read morenails done at Legacy. I'm from California, but a close friend recently moved to Georgia, so I'll be visiting often. Unfortunately, I won't be returning to this salon. I received a gel manicure and a deluxe pedicure--over $100 worth of services--and left completely dissatisfied. The work was sloppy, the massages were rushed, and worst of all, the attitude of the techs was incredibly unprofessional. I was rushed to pick a color even though the salon was nearly empty and I was already seated. My toe polish has a noticeable dent and gap near the cuticle. A different technician started my manicure, and I clearly told him not to use the drill because my nails are thin and it causes them to break painfully low on the nail bed. I know my body and what works for me. Instead of respecting that, he gave me serious attitude and, along with the others, began speaking about me in Vietnamese right in front of me--something my friend also picked up on. To top it off, I asked for water, and while he did bring it, he placed it on the table and immediately grabbed my hand to begin the manicure. I struggled to open the bottle with my mouth for several minutes while he offered no assistance. When I finally spilled it on my dress and asked for help, he casually said, "Go ahead," and let go of my hand. I truly tried to give them the benefit of the doubt, but the entire experience left me feeling disrespected and uncomfortable. The work was subpar, and the attitudes were inexcusable. I spent $120 including the tip and walked away feeling mistreated. If I had read the reviews ahead of time, I would've saved myself the time and money. I hope the staff at Legacy reads this and realizes that poor customer service and sloppy work are damaging their business. Please do better.