What a great experience upgrading our kitchen countertops to granite with Asso Stone!…read more Aurelia was GREAT in helping us from start to finish! The service we received was top notch. Very friendly, helpful, and professional business. We couldn't be more pleased with our experience! Even after the job was done and the final bill was paid, we found something that needed to be fixed in a small corner of the countertops. I called Aurelia about it, sent her a picture, and she had someone out at our house THE SAME DAY and they got it fixed! We are 100% satisfied with how it looks, and we couldn't be happier with how everything was handled! If you're looking to upgrade your kitchen, definitely give them a call. You will be pleased with the price and the quality! Thanks again Asso Stone and Aurelia!

Take your business elsewhere. This company does not conduct business in a respectful or…read moreprofessional matter. Had multiple issues because of the lack of communication and not following back with any issues that came up, as well no sense of urgency to fix an issue that their employees had created. After the project got completed I got an apathetic apology from the owner over the phone instead of in person as he did know that I would be stopping by. Running a business is about building strong relationships with the members of that community with integrity. Save yourself the headache and frustration.

Amazing company with amazing customer service! I've been a customer for years and have never had…read morebad service! They are very professional, prompt and don't try to rake you over the coals with price! I highly recommend!

If you want to get screwed over, hire Hook and Ladder. I had a problem with birds in my vents. They…read morecame out and they charged me a whopping $210 for each vent. It was hard to justify, but I figured this was a permanent solution to my problem. The guy told me we will never have birds in our vents again. Nope!! Within a year, one of the vent covers fell off because it was not properly attached. I blew it off and didn't want to bother the company, but then we started to smell dead animals because the birds were getting into my vent system. Then another one recently fell off. I called the company and I felt that they should reattach those covers as a good faith gesture, especially since they charged so much.. They admit that their covers are brittle and they said they will charge $250 to come and fix what they did not properly install. Stay away from this company. They charge astronomical prices and install inferior products so that you have to call them back and they can make more money off of you. Manipulation and denial of responsibility at its finest! I will be contacting my attorney and I will make sure that other people do not work with this company.

From the very start, everything about Painting and Moore was professional. Corey, our project…read moremanager, was awesome. He came out and within an hour or so provided a VERY detailed quote of the proposed work. We had gotten several other quotes and none compared to the level of detail or price given to us from Corey. The crew, headed by Saul, was on time, cleaned up every day and paid attention to the smallest details. We changed the front doors from a stain to a solid black, and Saul did this himself-he said the doors needed "love". (Saul is the bomb!) Corey kept in constant communication with us throughout the job, letting us know if there was a delay due to inclement weather and also what was to be done on any particular day. We can't say enough about Painting and Moore-the quality of the work, reasonable price and great communication were all exemplary. We won't use anyone else for any other painting or pressure washing job. (Forgot to mention they cleaned and caulked the entire house prior to painting.) HIGHLY RECOMMEND!!

Painted my house the wrong color and metalwork was matte when requested gloss. Got stain on my…read morebrick. Painted backdoor shut, as well as, crawlspace door. Painted over rotted wood instead of replacing and then painting. Pressure washed garage and can see each stripe along the side that they missed. Left debris all over my yard. Called to tell them and they never apologized or came back out to fix any of it.

Everyone who assisted me was knowledgeable & patient with me…read more Would definitely recommend this business!

Locust lumber is awesome and I highly recommend them. But better than ## lumber. Also the staff…read morethere is helpful and responsive!! We will use them again!

Dropped in to see if they were interested in helping me with a wet bar I wanted in my master…read morebedroom area. The main rep was apparently busy so the junior rep helped me as best she could. I horsed her up with some conceptual designs I made and left. I did receive a final design back from the senior rep shortly after, which included a request to contact her back if I had questions. I reviewed and prepared comments which I returned shortly after. 13 days have gone by with no response at all. So, they must be a really, really, really, really busy place. But based on the reviews maybe I should look elsewhere anyway.

Proper installation would have taken 20 minutes longer and cost $2 in materials, now it's a $600…read morerepair job. Owner doesn't return calls. I won't trust another home to Universal Stone of Charlotte. @UnivStone

Love the store and products…read more Mike, the salesman is a deterrent. He bombards you with his political beliefs, his enjoyment of shooting, the reasons he left New York (he didn't want to live with their ammunition limits) and the projects he has going on at his property. The most recent visit we were trying to order new cabinetry for a kitchen remodel. After I declined his offer to go in the back room to look at the cabinets he bought for his kitchen he got rude. He was so unhelpful and condescending-He didn't want to help with the layout, he didn't want to give me a visual rendering and finally said he would pass me off and they MIGHT be willing to give a rendering but only one. We took our business elsewhere and spent more money on cabinetry to avoid the hassle of dealing with him. Right on the desk it says they help design. What's the problem? He's rude. He makes me uncomfortable.

Great place if you are looking for a to remodel a house on your own. They have lots of good looking…read morecabinets, flooring options, kitchen tops, and doors. We use them mainly for the cabinetry. They have several difference option on the stains and designs. They mainly deal with contractors and condo renovators, so they do not delivery. It is pick up for yourself only. But there is a UHAUL rental right down the road, which rents trucks for about 25-30 a day. Bottom line, you can get good quality cabinets cheaper than pretty much anywhere else around town, but it more of a do-it yourself-er place.

I've had several very good experiences with Ace Tile & Floor Design. They have the very best tile…read moreselection I could find in the Charlotte area. They had the perfect tile for my covered porch and did a stellar job installing it.

Decent selection but terrible customer service. I won't be using them again which is unfortunate…read moresince I prefer to support local businesses over big box.