Drop off my grandson laundry in a new red laundry bag extra large, sent for laundry, it was delivered in plastic bags saying they don't know where the bag went. How in God's name u offer service to wash and dry and then u take the laundry bag or lose the laundry bag? how can your business be trusted? The good thing was I wasn't the one who collected the laundry because even though it's just $7 for the bag, it's just the principle. Damn careless!!!! read more

Great place. I can drop off my laundry and pick it up. All nicely folded and bagged. Everything is soft and smells fresh. I love this place. And I save on my Electric and Water bills. $$ read more

Came to wash and dry my rug today, told the lady working there and she even showed me the large washer. When I finish the wash she only then tells me it won't fit in the dryer, even though I've already taken it for a wash and dry here??? HORRIBLE experience DONT COME read more

I dropped off my laundry at 10 AM and specifically asked if it could be done the same day, as I needed it urgently. The gentleman at the counter assured me that since it was before 12 PM, it would be ready that day. I asked what time I could expect it to be done, and he told me I'd receive a call or text when it was ready. By 6 PM, I still hadn't received any communication, so I went in person to check. The place was empty except for one person at the counter. My laundry was still sitting in a basket--wet. She told me it would be done in two more hours. I tried calling before going, but no one answered the phone. I ended up picking it up the next day around 3 PM. Although the clothes were folded and placed in a plastic bag, it was not the quality I expected. The laundry bag I brought it in was washed (which I didn't ask for), and the clothes didn't even smell fresh or clean. Overall, this was a disappointing experience. I won't be coming back and cannot recommend this place to anyone. Not worth the money I paid. read more

A lot of washers and dryers but some are always out of order. Friendly but not so much a/c

Had a great experience here. This place had good air so i was sweating to my laundry. very quiet and the lady at the front is really sweet best one Iv been too. read more

Wash & Fold laundry promised between 4:30 and 5PM, not ready. Owner Zia Hussain not on premises to speak with. Employee on staff has attitude when asked about when it will be ready which may not be until 8PM. When I eventually do get my laundry rest assured I will not go back to this establishment. Customer service and satisfaction are a low priority at this laundry. read more

Came here because my washing machine is currently not working. Dryers dry extremely fast and you have the option to pick your heat level. There are various size washing machines. The soap, bleach and dryer sheet dispenser has always been out of order and I've been coming here for a few years off and on. They offer drop off and fold service. Really don't have any complaints it's semi clean and there's an attendant on site. She's not the friendliest but she will answer questions when asked. read more

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Very upset with the service. Can't wash pillows or pet bedding in this laundry mat, Most of the dryers are out of service and people hold on to the rolling carts (no many of them) as if it's theirs. My bf accidentally put quarters in another person's dryer and when we told the lady she said she couldn't do anything about it. I won't be coming back here. read more

Walking in it's a little shabby... but taking my clothes out the washer I could actually smell clean clothes, which tells me they clean their machines regularly. I will def be back. Staff is helpful and not rude. read more

Run down dump. Horrible customer service. Crusty old Haitian in there acts like she's doing you a favor by taking your money. After refusing to wash any of my items I found a real laundromat that actually appreciates your patronage: Pine Lake Laundry & Dry Cleaning 10004 Griffin Road Cooper City FL (954) 680 4893 Same day service Cheaper than Diamond Bright NO ATTITUDES If there was a 0 stars option I'd use it. Re-educate your employees on customer service. Merry Xmas read more

As a frequent traveler it's a must that laundromats accept Apple Pay or other forms of contactless payments. This laundromat advertises contactless payments and free Wi-Fi. However, neither services are available. The attendant on duty was very nice, but unable to provide a Wi-Fi password on account that "owner does not want customers to use the Wi-Fi." Perhaps the owner should refrain from advertising amenities that are not available to its consumers. Furthermore the establishment is dingy and outdated. read more

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Garbage machines not worth it don't spend your money here. Nice staff but needs improvement. read more

If there was a zero stars, I would've chosen it. Came here today for the first and last time! Rude AF employees, who do NOT help with anything! Ghetto ass place that I should've known better but unfortunately it was the closest one to my house and my washer broke down on me last minute. Long story short, I DO NOT recommend this place to anyone looking to stay out of jail! The place is dirty, unkept, machines are dysfunctional, etc. Thank God I just purchased a new washer and dryer and won't be coming back to this place ever again! And also Thanking the Lord always for helping me keep my cool! read more

I've come here multiple times and the owner has always been pleasant and helpful, but this time that I came, I was hugely disappointed. I put in a king sized comforter that normally dries nearly completely in 30 min and when I checked it to fluff it after 15 minutes, it was soaking wet still. The glass was a bit warm but not hot like it normally is. I told the attendant (not sure what her name was but she is a petite older black woman) and she argued that the machine was still working. I explained that I have brought this same comforter many times and dried it with $1 and she told me that a comforter like that would not dry with $1. I told her I have done it multiple times and she continued to argue with me and said since the glass was hot (which it was barely warm) that the machine was working. I asked for my $1 back since it did not dry the comforter and wasted nearly 30 min of my time, and she told me no. I asked if the owner was around so I could talk to him and she said no. She wouldn't even put a sign on the machine saying it was broken! So multiple people are now going to waste their time and money using that machine. It's not about the cost, it's about the principle of listening to customers and attending to something when it needs to be fixed. I'm not coming back here again. read more

Diamond Bright Laundry - Laundromat Near Me - Pembroke Pines, Florida

My washer unexpectedly broke and I run 2 AirBNBs so I needed to do quite a bit of laundry immediately. The washers and dryers were quick, clean and the owners were friendly and helpful!! Reasonably priced and ample machines. read more

Hello to everyone I went to this laundry and had a very bad experience for some reason I were using the $4.75 wash machine. And I place 4 quarters in it and the machine were still showing place 4.75 I explained it to the owner. He were very rude and disrespectful read more

The new owner and his wife very very nice and helpful. I was happy about the XL machines. They only took about 20 minutes and did a good job. Presently surprised! I would recommend this place! read more

Diamond Bright Laundry - Laundromat Near Me - Pembroke Pines, Florida

Very fast turnaround for wash and fold service. My washer broke and i had 7 large black garbage bags of laundry. It was ready early afternoon the next day. Will definitely use them again. read more

Great service awesome hours and the wash dry food service is fantastic when you have a busy schedule I would definitely recommend this place. read more

I wanted a laundry place close to home so I could wash and dry many sheets and duvets at once. My first impression isn't the best, but to be honest, I haven't been to a laundromat since college. The facility is clean; however the prices for each machine aren't listed anywhere and when I asked the ONE attendant about pricing for a machine, she was curt and a little rude with her answer, in my opinion - but she was that way with quite a few customers so it might just be her personality. I may try this place again only because it's close to my house. read more

Very expensive. Washers dirty and ruined two Shirts, a pair of pants, and two underwear - spotted with bleach from the washer. No I didn't use bleach. When I told staff and showed the attendant she responded "oh that happens sometimes?" 3 loads at $4.25x3=$13.25. Then three washers at $1.00x3=$3.00 and the total was $16.25 and the clothes were still not dry and I took them out anyway because I wasn't paying any more. Several cars parked out front in a no parking zone the entire time I was there so I couldn't pull my car up to load or unload my laundry. I will not be returning. read more

This is by far the WORST laundromat I'be ever been to. the machines I chose to utilized did NOT produce ANY water for my clothes to get properly washed. When I requested to speak to the manager, the employee call the manager and handed me the phone to speak to him after informing him of my complaint. The manager hung the phone up on me and arrived to the laundromat with a whole ATTITUDE. I explained to the manager that I was extremely bothered and frustrated at the fact I basically wasted my money (detergent, softener, etc.) on his machines and the manager displayed NO SYMPATHY. The manager was mad that I complained and did little to nothing to rectify the situation. I requested his business card and will be contacting an attorney over this incident. DO NOT WASH AT THIS LAUNDROMAT, NONE OF THR MACHINES WORK AND THE STAFF ARE HORRIBLE PEOPLE!!!! read more

The operation policy and procedures set by management and the owner is unrealistic and cheats the customer. yesterday I was using one of the machine and at the final rinse I notice that the detergent was still in the dispense. when brought to the attention of the attendants for a restart of the machine, I was told that that machine only dispense water from the inside and not on top. I asked, how would I know that as there's no displayed notification and was told that the owner does not want any restart or reimbursement to occur, so next time use another machin, and she then walked away! I asked for the name of the owner and told to look up the phone # online.... So disappointed in the service and customer service by the older lady with an island accent! read more

Terrible machines, dirty, slightly rusted. duct taped over, towels on floors- for laundry leaks. If you choose warm or hot----Which there is not hot water-really. That'll take a few extra minutes for your machine to fill up----eating into the time of the actual laundry agitation. $1.50 per load. Guys do destroy the bathrooms, guys do. But you leave floaters in the tank? You didn't clean yourself, wash your hands or flush. Leaving up to the next unsuspecting victim! That's vile. this place is right next to the Jewish worship center, couldn't believe my eyes!!! read more

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I usually do not use laundromats, but my washer is broken. The place is clean, not many people & not too expensive. I would return again if needed. read more

Hello, I came here because my washer broke and waiting for parts. The staff was nice she helped me. I haven't used a coin laundry in years. The machines worked well and did the job. Please update your review. Yes you can buy Laundry soap and softener. They had small/ regular size bottles with price around $15. Yes they have drop off laundry service. No free Wifi. My son could not use his iPad. The AC worked so I was happy. I didn't see anywhere you could use a credit card. The machines only take quarters. I brought my own with me. The only thing I didn't like was the floors were very dirty. The one employee was so busy with laundry service she was not able to keep up with the maintenance of the place. She was working hard, hire some help. would come back to do my big quilts, heavy blankets and rugs because machines looked maintained and this coin laundry is close to my house. read more

I had to find a coin laundry to was 1 blanket. I came on Sunday and the laundry coin change machines were OUT OF ORDER. The laundry clerk was on her phone & stated (without looking up) I don't have change. So I came back today to try again. (BROUGHT MY OWN CHANGE THIS TIME) The worker was rude & tried to tell me an item I dropped wasn't mine. I laughed & explained I must have dropped it. He said you didn't drop it today so it's not yours. Ok! I told him "KEEP IT" Only a pillow case. Never again will I spend any $$ in this establishment. Unbelievable how people from another country treats you with so much disrespect. I will pray for him! read more

Wish I didn't have to give a star. Definitely Stay away. The machines smell like mold, they are dirty. The staff is extremely rude. Came here with my fiancé to do laundry the women who was working is so rude. She brushed up on us 3 times because she was to impatient to wait for us to finish. I told her she was rude and unprofessional she shrugged her shoulders and walked away. We will never be back here. This place needs to be shut down and she needs to learn people skills. So many places are struggling to make money and you want to be nasty to your customers. No thank you. read more

I got a Groupon for Wash and Fold and they did an amazing job! I had 40lbs of laundry (mostly from my kids), and everything came back perfect! My clothes smelled amazing, came back professionally folded, and most importantly, every single item of clothing came back without any sort of damage (that was my biggest concern). They take great pride and it shows. I highly recommend them! read more

Very clean and Nice attendant...TV's, WiFi Vending machines. I drive the xtra mile or two for all These amenities read more

This place should be closed, the bad machines, they deteriorate your clothes, the washing machines have mold, the staff who work there are super rude, they are always upset and do not want to help you, this place is definitely horrible, I do not recommend it read more

This laundry place service served its purpose , I was in and out . The best time is to come in morning during the week . Kinda clean for the most part . Employees need to be a little bit more friendly. When you have a customers walk in you should SPEAK say hello ... read more

First time going here last week, well kept, and clean. All the machines and dryers I used were clean as ever and they worked fine. Hot water takes a little bit to come on, but patience is a virtue. Yes I brought my own wipes to wipe ish down, just in case and it wasn't dirty at all multiple TVs, cameras, WiFi, and vending machines. Friday's after 10am good luck it gets busy as hell. Will be going back tomorrow! read more

DO NOT GO HERE!! I would go here to wash my king size comforter/mattress cover. The last time I went I put my comforter/cover to dry on low heat for 42 mins like I always do. For some reason, the dryer wasn't working properly and dried it on high heat (even though it said low heat). I knew this the minute I opened the dryer because I felt how hot it was and then I noticed my cover was all stuck together and melted!! This is one of those expensive water proof covers that protects your mattress. I tell the guy in charge there who saw the dryer was clearly on Low Heat and also noticed how hot it was and how it melted my cover. He calls the owner, puts him on the phone and the owner starts going back and forth with me telling me that I wasn't suppose to put the cover in there for that long. Mind you, I've gone there several times and have always dried the cover on low heat for 42 mins!! I explained this to him and the guy just kept going back and forth with me without taking accountability that his dryer may not be functioning properly...RIDICULOUS!! I was a regular there until my $80 mattress cover was ruined so I told him I won't step foot in his establishment again but he did not care one bit. If I could I would give them 0 stars!! read more

Unisex restroom ***spoiler alert*** Floaters....walked in on what looked like an Animal House after party The rotund attendant was pleasant enough, however, that doesn't make up for 5+ broken machines read more

First the good things, plenty of machines, t.v. Now for the bad. bathroom is locked, people take the carts and bring their laundry in and then put there purses and soap and just wait till there laundry is finished. somebody else could be using the carts in the meantime. out of the 4 or 6 carts 2 of them did not have broken wheels. The interior of the dryers need to be cleaned of burnt on stuff so it does not get on my clothes read more

I went to this laundry mat yesterday. I met a staff member by the name kristi she was very welcoming and super funny! I mean who really wants to be doing laundry and especially so late made the process seem very fast. She was very nice . I am very big in customer service no matter where I go I absolutely felt at home. I will be coming back and letting all of my family and friends know of this place !!! read more

Best laundromat I have seen in the area. The new owners are dedicated to their clients. Place is clean and there have been 100% upgrade with new owners. We welcome them to neighborhood and thank them for keeping the laundromat clean and for being dedicated to customers. We appreciate you;Keep up the good work. read more

Clean, new machines and comfortable that is my experience with diamond bright laundromat. They have the perfect size machine for my comforters and the free wifi keeps my kids entertained while I wash. read more