Awesome service. Easy drop off, I added a car wash so my vehicle was clean and warmed up when we…read morearrived after our trip. Pick up from the airport was east and quick. Will definitely use again!

I contacted the manager and he honored the 1 day rate I was promised. Thank you for understanding.read more

Paid for parking using QR code in parking lot, and received confirmation that my session started…read more Returned to my vehicle within my paid session time and found a ticket on my vehicle. Started the dispute and since there is no proof of MY license plate on any of their app's they claim I didn't pay. Even though I have proof of payment that is time stamped on my bank statement. So instead of paying $14 for 2 hours now they want $83. It looks like they are now going to drag out the dispute process until I either cave and pay them or until I decide to file a class action lawsuit over $14. It is criminal and irresponsible conduct on their part. If their confirmation of payment on the app, doesn't confirm that YOUR vehicle's session has started, they can try to claim you didn't pay. Wish I could give 0 star rating. See ya in court diamond parking lawyer guy.

If I could give 0 stars, I would. I have never experienced such an unhelpful company before. They…read moreissued me a $80 + ticket after I had proof of having paid for my time parking. They were very adamant that after I had given a session ID, payment confirmation, and asked for an appeal I was still in the wrong. Not to mention this went weeks of no late responses. I then was issued a "one time courtesy" pass. They will take your money if they can no matter the proof and hold it against you if you happen to slip up again. Criminal acitons over such little amounts.

I have emailed & did there contact via website & still have not heard back from anyone. I have also…read morecalled there main number. I drove my truck in and dropped it off on Tuesday, March 12th in the morning, and returned to pick it up on Wednesday, March 13th around 6:00 PM. When the valet retrieved my vehicle, I was informed that my tire was flat and loose. By loose, he meant that the tire was off the rim. My truck was not dropped off in that condition. The tire was clearly not flat or off the rim when I drove in and left the vehicle. Additionally, the check-in attendant did not note or mention any issue with the tire when my vehicle was signed in, which further confirms it was not in that condition at drop-off. A During this interaction, the attendant simply handed me my keys and walked away. There was no direction given to return to the front desk or complete any type of incident report or claim. I have already submitted a message through your online "Contact Us" portal on the 11th and also sent an email earlier on 12th, but I have not received any response.

Convenient and fast! It was faster than parking in short term parking. Friendly staff, clean vans,…read moreand they appear to run continuously.

So, was sitting in my vehicle (parked at a meter) when this EasyPark truck just pulled into a blue…read moreHANDICAPPED parking spot, driver got out, and walked away. I actually looked for him to ask him why, since there were several open spots nearby. But couldn't find him. About ten minutes later he returned and drove away. Many patrons at a nearby business witnessed this. He was actually confronted by several of them. My question: Who is paying for that $350 ticket that I would have gotten had I parked there (which I would NEVER do!)?

Why is downtown Anchorage dead. It's Easy Park!…read more I came downtown brought quarters to avoid paying an additional fee. Went to my meter put the coins in and walked away! Came back to a ticket saying the meter is not operational. Went to the office to tell them. They said the meter was not functioning. Because if this I should have paid a different way. Card wouldn't work but the two apps. All of those charge an additional fee. The fact is I paid and it still took my coins. Then I got a $20 ticket. They are not willing to work with me. So you will get all $20 in Pennie's because I wouldn't want to have a few for me using a card. The fact I work at a non profit and have myself and others have been ticketed at 9am or 901am means your station people near our site (targeting) because you know most of us start at 7am and might forget to pay right at 9am. I can say that easy park is by far one of the worst parking agency's I have ever worked with. Poor customer service, bad behavior around parking and maintenance of their own equipment. They can break the law, park illegally or in red zones but I can't put money in a meter if it's broken. I have to use an app somehow without my phone or move my car. Funny I could have moved two spots down was also open but also a broken meter! FIX YOUR Stuff easy park. Update emailed them to appeal my ticket. 1035am and it was denied less than 3 hours later. Called the number to talk to someone and the call dropped. Called back says they person your trying to reach is unavailable. They have no problem delivering sub par customer service and not fixing broken meters. I can see why they get more money from tickets and charges for frees from the app, just a frustrating company to deal with.

I have been parking my vehicle here for 2 years and have no complaints! It's very convenient that…read morethey can also change your oil while your vehicle is parked with them! I use to park at another well known place and I would always come back to a dead car when I would come back to Anchorage every 2 months, with AIrport Road Car Storage I no longer have to worry about that. I recommend them to all my family and friends.

Company never reached out to compensate me in any way or apologize for over $8,000 worth of gear…read morestolen from my truck from their negligence. Stay far away.

My 2004 Denali was stolen from the airport on 15 Jan 2025. Despite their daily license plate…read morechecks, and staff knowing my truck ran the exit gate, I had to find my truck missing before they figured out it was stolen. There are 3 cameras and not one can accurately see faces or license plate of entering vehicles or exiting vehicles. Horrible parking security. Lack luster safety of your vehicle. If I could give it a zero I would.

What a sad joke. Three times in 2 months I have been trapped for more than 25 minutes because the…read moreequipment doesn't work. The tickets are often errors which won't open the gate. You then have to call and wait for someone to drive over to let you out. And they sometimes forget about you and you wait for someone else to leave.

Whittier camping..pros: very affordable, xtra wide campsite , walking distance to "the beach",…read moresites are pretty level, very clean area..beautiful views when you can see them .....cons: be ready for terrible weather fog, rain,

DO NOT STAY HERE…read more Pulling into this lot with our RV we saw an extremely crabby, yelling woman, directing traffic. She took $17 per RV from us (despite parking across the street being free). We told her we were planning to stay the night in our camper and she screamed that " you cannot stay here." Despite the sign saying campground. She indicated nothing about a campground in the back or directing us to a different area of the lot. We came back to our RV's after the glacier cruise and BOOM, who comes flying up in her car? The crabby ass parking lady. Yelling that we cannot stay here. She then wanted an additional $20 to park in the campground behind the lot. We told her that we asked for the campground initially and we would not pay an additional $20. The road of the campground is a sunken crappy gravel and the RV parking spaces are clearly where people get murdered. DO NOT STAY HERE. If you do you are paying for the salary of a woman with a horrible life who likes to take it out on everyone around her.