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    Dial One Security

    4.3 (7 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Dial One Security

    Security monitoring services

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    1 month ago

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    John L.

    Thank you for your review. John Lindberg, President

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    4 months ago

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    John L.

    Thank you Don for leaving us a review. John Lindberg President

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    4 months ago

    Steve Vogerl does an amazing job! We will forever be a return customer. Great quality service and better customer service

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    John L.

    Thank you Emily. - John Lindberg President

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    5 months ago

    Dial One Security is absolutely the best company for all my security needs. They are always there when I needs them.

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    John L.

    Thank you for the review

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    6 years ago

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    9 years ago

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    10 years ago

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    After our alarm system provider of 35 plus years decided we were not worth making their system…read morework, we were given Guardian's contact information from a family member. The installation was completed in one day by Justin V. He figured out everything about our old system, kept us informed and educated us on the new system. The sales person, Kara even stopped by to make sure everything was going smoothly. What a difference from Cincinnati Alarm. Very customer focused. So far we are very satisfied with the new system.

    I was switched from Cincinnati Bell to guardian many years back. It seems a couple times a year…read morethere is a price increase without any notice or change in service. I decided to drop this service and indicated on my bill in June. In July I received another bill, I called and they were less than helpful. They indicated according to my contract I had to notify them and then pay for an additional 30 days of service based on my contract, I explained I do not have a contract. My account was switched to them from Cincinnati Bell, no contact or contract involved. Received a bill today for two months monitoring... I had one instance this past year where my system was "offline" for three days without a call from them. My battery went bad and when I called to question the individual knew nothing of a battery and wanted to initiate a costly service call. -Customer service is dismal and scripted. -Service is overpriced and continually rising. -apparently the company is so compartmented that notes on bills, calls to customer service and calls for cancellation of services are not integrated. DO NOT USE THIS SERVICE

    ADT Security Services

    ADT Security Services

    (45 reviews)

    Once again, ADT quickly responded to a negative Yelp review and sent a technician free of charge to…read morereplace the faulty equipment. Wouldn't it just be easier, ADT to give good customer service up front, rather than responding to anger when it is lacking? I do appreciate doing the right thing, but seriously, there is a much better way to handle this than by waiting until the customer is angry enough to vent publicly.

    If I could give NEGATIVE stars to ADT I would. This company is completely corrupt and predatory…read more Their billing practices are immoral and unethical and they trap people into contracts they have not signed or not understood if they did sign. They train representatives to lie and even to pretend that they have cancelled your contract when you call to request an end to service. They harass the customers with repeated phone calls, letters to the house, and illegitimate billing. They repeatedly put you on hold once they've figured out that you want to cancel service. Their equipment is too expensive to buy and install and needs expensive replacement and service often. Once you have bought the equipment you still are really not the owner of it because you can't use it with any other service. We are calling repeatedly to cancel now, even though we are all paid up and they keep lying to us on the phone that they have cancelled our plan even as I continue to receive daily harassing calls and bills in the mail. I cannot believe that this company is allowed to continue operating. We will now need to hire an attorney to respond to their predatory business practices. Do NOT even contemplate patronizing ADT! I will wager that any response by ADT on here that they have taken care of the issue and the customer is now happy, is also a lie. I have never before in my life had to write a review such as this. How is this company not being sued in a class action lawsuit already?

    Dial One Security - securitysystems - Updated September 2026

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