Upon inquiring about a windshield chip from multiple businesses on Yelp, Velocity Auto Glass was…read morethe quickest to respond and communicate. Mauricio came out to my location and quickly repaired the chip in under 30 minutes, and was super friendly. Only con I have is that I was told the service would happen sometime between 9am-12pm, and he arrived after that time window.

They replaced my windshield in approx 1 hr. Unfortunately, they didint clean the new windshield at…read moreall before completing .I used several applications of lacquer thinner to remove all of the, oil residue .Seems to me cleaning the windshield after installation should be part of the overall installation costs.

I have been working with this company for several years, and I have a dealership, and so far it has…read morenever happened that they couldn't fix my car's problem. They are very professional, and their customer service is excellent. I definitely recommend doing business with them. They are number one!!!

Great experience from start to finish! The windshield installation was done quickly and…read moreefficiently, and the quality of the work was outstanding. The staff was friendly, explained the process clearly, and made the whole experience hassle-free. I would definitely use their service again and recommend them to others

I got a chip near the base of my windshield. I figured that I'd be able to have it repaired the…read morenext day but when I went outside, it had turned into a runner. It was longer than a dollar bill so I figured I had problems. We are insured by AAA with full coverage which covers windshield repairs for a $50 deductible. I called and filed a claim and asked what companies were recommended. They said I could use anyone but they were partnered with Safelite. I made the appointment online for Wednesday at 1pm. I received a call from Juan at 8:30 to confirm my appointment and I was also told that if I brought it in earlier, they might be able to get me out earlier as well. I dropped it off at 8:45 and met with Juan who was going to work on it. All I had to do was give him my alarm fob and confirm some info. At 2:00, Juan called to say that the van would be ready in 15 minutes. The windshield was in place. The lane departure camera had been calibrated. It had been road-tested, vacuumed and interior wiped down. I asked and Juan said that this location has only been opened for three weeks. It's in the Goodyear building and Safelite has leased a few bays in the garage. We were quite impressed with how well everything went. Juan treated us well and was a pleasure to work with.

After 12 years of living in The Bay, I finally had my inaugural car break in. Back, passenger side…read morewindow smashed; fortunately, good friends and good drinks lessened the blow of the break in. We did an initial patch up job with some cardboard and packing tape until I could get it fixed. With all the commercials that I had seen about Safelite, they immediately came to mind and I called them first thing the next day. They got me an appointment to come to my house and fix my glass, and the rest is history. Due to the national shortage of products and labor, they got me in as soon as they could; a week and a half and the window looked brand new! So grateful to Pinet for coming promptly in the morning so I didn't have to wait around too long but not too early so that I could get some additional sleep to offset the exhaustion from a very hard week. He did the work quickly and cleaned up the left over broken glass, and left my car good as new!

Very impressed with A+ Auto Glass! Staff are super friendly and helpful. I was able to get an…read moreappointment to replace my car's windshield the next day. I love that they're mobile and completed the work at my house. The technician, JR, gave us a call when he was on his way which we appreciated. He arrived on time, was very nice, and got the job done quickly. We're hoping we won't have to replace more of our car glass anytime soon, but if we do, we will definitely use A+ Auto Glass.

Great service! Angela helped schedule my appointment so that the windshield would be ready for…read moredriving before we headed out on a road trip. The technician arrived on time and finished up with time to spare.

We scheduled an appointment and all went as intended. They arrived on time, were communicative, and…read morecompleted the job within an hour. That was awesome. However, they were having an issue with their credit card machine and the payment wasn't going through. They tried calling the owner who was finishing a meeting when they called. He communicated that he was in a meeting and would call directly after. THEY PULLED THE WINDSHIELD AND LEFT! The owner called 20 minutes later and they said because they didn't receive payment their policy is to pull the glass and go. This is my complaint. This policy has essentially sabotaged our business and stranded the employee while we try to find another company that can come out to install this windshield. To top it off, adhesive has already been applied and since the glass is pulled we have to wait for the adhesive to set before reattempting to install another windshield. So my employee is now without a vehicle, without the ability to replace the glass, and stuck at the office? How is that ever an option? Why not require payment before starting? Why not be a little more patient? We even asked Lucia why they have such a policy and if they had been burnt in the past and she said "No, we work with business all the time and this is just our policy" What an ignorant reason to have such a severe consequence! If we didn't try to pay, fine, pull the glass. If we weren't communicative that the owner was in a meeting and would available shortly, fine pull the glass. If your business had been burned a lot in the past from other companies trying to avoid paying them, fine, pull the glass. None of that was not the case. The outcome of your policy has caused a severe business-impacting problem that could have been prevented, and if they wouldn't have had that policy in place, I would have been able to leave the 5 star review I intended. Instead I have to leave a 1 star because of the drama that has been created over such a ridiculous policy. And such horrible discernment from Lucia, who was unbelievably rude, as if to say "we can't help you and now you can't get help from anyone else either...deal with it." Either she is the owners wife, or family, which is why she feels so comfortable talking down to customers, but I am a professional. I have the money for this service. She just let her ego get in the way of good business practices. Advice - 1. Fix your credit card machine - that would have solved a lot 2. Require payments before services begin. This way if you don't get payment you can go and you aren't stranding anyone 3. Use better discernment. We didn't meet in a back alley...you met at the business address. You had no reason to believe you were going to be stolen from, and your suggestion that that was the case is avoidably offensive.

New owner under this company name. Showed up on time. Replace my broken windshield in my driveway…read moreby himself!! Kind of impressive!!

I recently had my windshield replaced by Original Auto Glass, and I couldn't be happier with their…read moremobile service. From start to finish, the experience was seamless and professional. Scheduling an appointment was incredibly easy. Their customer service team was responsive and friendly, answering all my questions and ensuring I knew exactly what to expect. They came to my location, which was incredibly convenient, and arrived right on time. They used the original glass for my windshield, which was very important to me. I wanted my car to look exactly as it did before the damage, and they delivered flawlessly. The technicians were professional and meticulous, ensuring everything was installed perfectly. They worked efficiently without rushing, and when they were done, it was like the damage had never happened--my car looked brand new! I also used my insurance and they help me set up my claim within a few minutes, after they applied the coupon that was available for my deductible, my total only came out to $100.00! I couldn't ask for anything more. Thank you !

Please verify they are replacing the glass with OEM original as they claim to. My experience was…read morethey tried to substitute a glass that was nothing like my original, while charging me original glass prices. when challenged they stated my original glass was no longer available and this was the replacement which turned out to be untrue. When insisting on the same Glass style, they quoted a price double the original cost. when I offered to purchase the glass myself and have them install price was the same as if I had purchased the glass from them, stating labour prices go up if you don't purchase their Glass. Too much double talk, too many untruths. This was just my experience with them

UPDATE JULY 25 MY WINDSHIELD IS LEAKING AFTER GETTING A…read moreCARWASH. They ended up giving me a refund because I refuse to have them replace my glass for the 4th time?? UPDATE AUGUST 5, Safelight came to my house to change my windshield and upon assessing it, he said whoever replaced the windshield completely ruined the clips and glued the windshield to the molding so it cannot be fixed. Look at ugly ass mold job they did. DO YOURSELF A FAVOR, do not go to this company! And if you did/do, get a car wash to make sure it ain't gonna leak!!

Talk about turning a crappy day around. So we found out a family member's sunroof had been…read morevandalized, and, fun fact: their insurance they had been lying for over 25 years (looking at you, Liberty Mutual) didn't cover it. After some research I called Xpro Auto Glass and spoke with Rick. Super friendly, walked me through exactly how the process works and what to expect (major relief). They got us a quote as soon as the glass came in, called that same day, and scheduled the tech. Enter Raldy, the absolute MVP. It was pouring rain, yet Raldy came out, fixed the sunroof in what felt like no time, and left the car spotless (seriously, not a speck of glass left). 10/10. Professional, quick, friendly service with zero fuss. If you're dealing with auto glass drama, these are the folks you want. More expensive than a deductable but worth it for someone to come to your home, fix the issues in the rain and get it done in less than an hour.

In typical SF fashion, my car was broken into although luckily nothing got taken. i immediately got…read morea few quotes for replacement. For the quarter rear window glass on Tesla, I got a few quotes over $700 for the OEM glass and one for $425 for a third party replacement glass. Auto Glass Force SF was $495 plus tax (~$40) so quite a bit cheaper. Was able to make a same day appointment and they came to me. Replacement took under 30 minutes and they cleaned and vacuumed all the glass. It looks pretty good and was very convenient and efficient. We communicated over Yelp and they also called to make sure they had the right information and replacement glass.

Do not use Auto Glass Force SF I waited at home on a…read moreSaturday 2-1/2 hours for a " no show ". Lots of excuses