I regularly ship packages from this location and hands down every single time, they are so pleasant…read moreand helpful. They spend the time to help me find the most cost effective way to send each package and I sure appreciate that.

Postal and Parcel has been a pleasure to work with! Tripti is friendly, patient, and genuinely…read morehelpful. I use their FedEx and other shipping services, and she makes the whole process easy and stress free. They also offer DHL shipping, fingerprinting, mailboxes, and notary services, which makes it so convenient to get everything done in one place. Every visit feels personal, and I always leave feeling well taken care of. I'm happy to recommend them!

Stopped by today to pick up an access point delivery and Roger was extremely helpful and is always…read morea pleasure to deal with. Roger provides stellar customer service and the store provides shipping, recieving and notary services plus they are also an Amazon hub. Carlos is also quite efficient helping out Roger and customers in providing quality customer service. Nice and convenient location. Highly recommended

ZERO STARS! Brought in a package that barely needed tape, one strip down the length and a couple…read moreacross. The employee at the counter, Ben, insisted it needed way more and charged me $2 before he'd accept it. I pushed back, he insisted otherwise, so I paid just to see. He taped it exactly how I said in the first place. One strip, a couple across. Nothing more. That's not a judgment call, that's a manufactured charge for work that never happened, and he got caught doing it right in front of me. I don't care about the $2. I care that this location is comfortable lying to customers to pad a charge. Avoid this counter if you want honest service.

Prompt efficient service. With all the online shopping nowadays, I am very happy to have this store…read morein my neighborhood, close to Laguna Woods.

The're very efficient; the drivers r pleasant. They always place the product in the appropriate…read moreplace. Nothing to jump & down about.

Had the pleasure to drop in this morning to ship a package internationally. Excellent service from…read morethis location, the staff were super friendly for it being a Monday morning.

The employees were fast and professional in working the long waiting line for personal service.read more

I went to AIM in Laguna Woods because I needed to submit some live scan paperwork and be…read morefingerprinted and I couldn't have been more impressed or grateful for the service received. Cindy was prompt and courteous both on the phone and in person and the store had a lot of wonderful souvenirs and items to put up around the house as well as affordable purses at a good value. I would highly recommend this place for anyone interested in expedient service with a smile

What an amazing mail center experience this morning. I called to make sure that they were open and…read moredoing notary services today prior to going as everywhere else is closed on Sunday. I spoke with Paris and she informed me that they were indeed open and that the notary services were available. Upon arriving at the store we were greeted by Paris is was kind, professional and provided the utmost in service. We needed a few documents notarized as well as some documents mailed through the services that the store provides. The store is quite nice and offers FedEx, UPS, DHL and USPS services as well as has a wide variety of supplies, boxes, gifts, cards, wrapping and other items that may peak your interests. Paris was efficient and offered the best in services rendered and at a value unsurpassed. They also offer private mailboxes, scan, copy and print services, package drop-off, shredding, shipping and supplies galore. The notary services are worth bragging about as well and I plan to utilize this location for all future needs. Highly recommended!

The owner knows exactly what he is doing. He did my Passport photos and much more. He is trusted…read moreand reliable. Thank you brother. 5 stars.

Yelp removed my previous review. Not clear why. They removed another one of my reviews as well, for…read moreno reason. I went here last week expecting this to be a better option than the postal office. I was wrong. I walk in and the guy at the counter is helping the person in front of me. He then asks me what I need. I explain, "I have a QR code and need a package to mail my item in." He says, "grab the black bag." I don't see a black bag. Person in front of me turns around points to a floral print bag next to me. I get to counter and tell the guy again, "I have a QR code". He tries getting my information and then asks if the person behind me can cut in front of me, which was both odd and rude. She says, "that's okay". As he is taking my information I tell him a 3rd time that I have a QR code. He gets annoyed and says, "why didn't you tell me that?" I explain that I did. I almost walked out of the place. I won't return. You're better off going to the post office.

very friendly staff! they distribute the mail out very fast and with no mistakes! defiantly worth…read moreit if you are looking for a new mail box!

Not as advertised- we walked in and it's called Mail ZiB and has a narrow row of post office boxes…read moreand a connecting kitchen in the back? No notary services at all.

Was such a pleasant and easy process to set up a mailbox with them! Def recommend to anyone looking…read morefor any package/mail related business!

I visited this business last week and I'm sorry to report that the Girl at front counter was…read moreextremely rude. And she spent about 20 minutes on her cell phone speaking in a foreign language. Didn't seem like she was conducting business- just social. Lady doing prints and photos, etc was very friendly and polite! I would rate her 5 stars.

The guy working there is awesome and this Mail store has everything you need and great prices. I…read morecame in for finger print appt and I was in and out in less than 5 mins. Thank you OC MAIL!

I had my fingerprinting done at this location. Susan "helped" me. She was one of the most impatient…read moreand rude service providers that I have ever met. It takes patience to work with someone who is trying to get a good fingerprint. She didn't provide much instruction, but she was very condescending and impatient when you messed up a fingerprint. I would not recommend using this business for fingerprinting.

Prompt and excellent service. Wonderful price points. Will definitely reach out again if need…read morearises for notarization

Excellent service. She came prepared and on time, highly competent, and friendly to deal with…read more Highy recommend!