Yelp removed my previous review. Not clear why. They removed another one of my reviews as well, for…read moreno reason. I went here last week expecting this to be a better option than the postal office. I was wrong. I walk in and the guy at the counter is helping the person in front of me. He then asks me what I need. I explain, "I have a QR code and need a package to mail my item in." He says, "grab the black bag." I don't see a black bag. Person in front of me turns around points to a floral print bag next to me. I get to counter and tell the guy again, "I have a QR code". He tries getting my information and then asks if the person behind me can cut in front of me, which was both odd and rude. She says, "that's okay". As he is taking my information I tell him a 3rd time that I have a QR code. He gets annoyed and says, "why didn't you tell me that?" I explain that I did. I almost walked out of the place. I won't return. You're better off going to the post office.

I love my local postal annex... They have always been so…read morehelpful and so gracious ... They are super fast, super efficient always greet you with a smile ... Best service , ever...

They are not as experience as they tell you over a call. As a company advertising as one the…read moreleading passport photo requirement, we ended up in LA with wrong photos for our EU passport. We paid for 2 sets of photos for almost $60 that had to be tossed out.

You will receive expert and sincere service here! Needed to send a very important legal document…read morequickly and found here. The woman helping me couldn't have been more kind and efficient. I will drive farther to frequent this establishment because of her kind professionalism. Additionally, it's a full service location with PO Boxes for rent, a cute area for last minute gifts or cards and of course packing/shipping/mail. Don't hesitate to use this business for your mailing/faxing needs!

Guys always friendly and helpful. Nice to deal with them. This office is closer to me so I usually…read moreuse it for pick up or drop off or just shipping

Service, even when busy during this Holiday shipping rush, always top-notch. Having moved a couple…read moretimes over past year, so nice to have a secure place for mail to go, staffed by helpful people who provide excellent service. Another service "bonus" - you can call on phone and check to see if there is anything to pick up, which prevents needless expenditure of time and gas. Love USPS,but you can't get that kind of help from them! They are never too busy to help. Rates are reasonable and they even offer access after-hours with using a code they provide. And a good way to make sure "porch pirates" aren't stealing your arriving packages on home deliveries. Smart all the way around.

I went to AIM in Laguna Woods because I needed to submit some live scan paperwork and be…read morefingerprinted and I couldn't have been more impressed or grateful for the service received. Cindy was prompt and courteous both on the phone and in person and the store had a lot of wonderful souvenirs and items to put up around the house as well as affordable purses at a good value. I would highly recommend this place for anyone interested in expedient service with a smile

What an amazing mail center experience this morning. I called to make sure that they were open and…read moredoing notary services today prior to going as everywhere else is closed on Sunday. I spoke with Paris and she informed me that they were indeed open and that the notary services were available. Upon arriving at the store we were greeted by Paris is was kind, professional and provided the utmost in service. We needed a few documents notarized as well as some documents mailed through the services that the store provides. The store is quite nice and offers FedEx, UPS, DHL and USPS services as well as has a wide variety of supplies, boxes, gifts, cards, wrapping and other items that may peak your interests. Paris was efficient and offered the best in services rendered and at a value unsurpassed. They also offer private mailboxes, scan, copy and print services, package drop-off, shredding, shipping and supplies galore. The notary services are worth bragging about as well and I plan to utilize this location for all future needs. Highly recommended!

Was such a pleasant and easy process to set up a mailbox with them! Def recommend to anyone looking…read morefor any package/mail related business!

I visited this business last week and I'm sorry to report that the Girl at front counter was…read moreextremely rude. And she spent about 20 minutes on her cell phone speaking in a foreign language. Didn't seem like she was conducting business- just social. Lady doing prints and photos, etc was very friendly and polite! I would rate her 5 stars.

I am so happy with this ups store. I love coming here…read more The staff is so kind and amazing. Always helping me with random projects and anything I need Just today, Jacob, John and lily stayed late to help me with a gift for my girlfriend and I really appreciate their hard work. Also, Gabe and Bobby have been been great employees and always go above and beyond when I'm There.

Great customer service and plenty of possibilities to be helped by the employees. :) all the staff…read moreare friendly and are ready to help with anything t you night need!

I've been to Postal Annex for both notary services and my baby's passport, and each visit has been…read morea great experience. During separate occasions, the staff provided excellent service. For the notary, they were careful and detail-oriented. When it came to my baby's passport photo, they initially suggested taking the photo at home since it can be easier for babies. However, when I arrived, they were more than willing to try taking the photo there--and my baby did just fine. The photo was printed within about ten minutes and it cost $18.31 for two copies of 2x2. This price is reasonable compared to other places. The staff member who helped us was very kind and patient with both me and my baby. I also noticed they assist with TSA PreCheck processing, which is super convenient. The location is clean, the staff are helpful, and I highly recommend Postal Annex for notary services, passports, and shipping needs.

I needed a Chinese visa and the photos that you need for that are quite specialized and a…read moresmaller/different size than a regular passport photo. I had heard that PostalAnnex specialized in multiple sizes passport and visa photos (Postal Annex came recommended to me for Chinese Visas - you can even pay them to fill out and submit the application for you! But I opted to do it myself but I still needed the photo). I called just to make sure and they told me they indeed do passport and visa photos (including for China) and when I asked if I needed to make an appointment - they said "no you can just show up anytime during opening hours but it's good to come at least 15 minutes before closing because the whole process takes about 15 minutes) When I showed up there was plenty of parking (it is located on the intersection of Culver and Irvine Center Drive in the main shopping center across from the McDonalds. There was also a sign on the window advertising that they do photos and the Chinese Visas so that was a good sign. The man who took my photo was very nice and knowledgeable - I liked that he seemed very experienced and had done a ton of these before. I also liked how he showed me my photo to make sure I liked it for final approval before he just printed it. You give them your email address for the digital copy and then you also get 2 printed photos for $24.99 which came to about $26 after tax. I just waited in the store (they have 3 chairs you can wait in and have a fridge with drinks to purchase too - or you can walk around the center while you wait). The woman Amrit who works there was also very reassuring and friendly and super helpful as was the man (whose name I didn't get). I chose this location because the other Postal Annex has received some negative Yelp reviews for unfriendly service but at this location (15333 Culver Dr) the service was OUTSTANDING and I will be coming here for all my future passport and visa photo needs! (They also do mailing, have mailboxes, etc.)

This store has fast, friendly, and efficient service. I am in the area when I visit my family and I…read morealways save my packages to be sent out here. They have a smooth running business and it is a pleasure to visit this location.

The're very efficient; the drivers r pleasant. They always place the product in the appropriate…read moreplace. Nothing to jump & down about.

Been going there for years and years! Always pleasant and friendly service. My go-to notary service.read more

I need a mail a return item and Amazon won't let me return my broken kindle to Amazon fresh, but I…read moreseen this Mail center, all the time when I go to the shopping center over there and I needed like a shipping label to return an item on Amazon and they were able to and they were also able to ship out the broken candle that I need to return. They were very, very nice in there.

Amazing service. Very prompt in replying and arriving for the appointment. She helped to get…read morethrough the notarizing quickly.

Carol was friendly, professional, helpful and kind throughout all our communications. She met me…read moreat different locations and made the process simple and smooth. All for such a reasonable price. I recommend Carol for all notary needs and would definitely call if needed again. Thank you, Carol!