The owner knows exactly what he is doing. He did my Passport photos and much more. He is trusted…read moreand reliable. Thank you brother. 5 stars.

Yelp removed my previous review. Not clear why. They removed another one of my reviews as well, for…read moreno reason. I went here last week expecting this to be a better option than the postal office. I was wrong. I walk in and the guy at the counter is helping the person in front of me. He then asks me what I need. I explain, "I have a QR code and need a package to mail my item in." He says, "grab the black bag." I don't see a black bag. Person in front of me turns around points to a floral print bag next to me. I get to counter and tell the guy again, "I have a QR code". He tries getting my information and then asks if the person behind me can cut in front of me, which was both odd and rude. She says, "that's okay". As he is taking my information I tell him a 3rd time that I have a QR code. He gets annoyed and says, "why didn't you tell me that?" I explain that I did. I almost walked out of the place. I won't return. You're better off going to the post office.

I regularly ship packages from this location and hands down every single time, they are so pleasant…read moreand helpful. They spend the time to help me find the most cost effective way to send each package and I sure appreciate that.

Postal and Parcel has been a pleasure to work with! Tripti is friendly, patient, and genuinely…read morehelpful. I use their FedEx and other shipping services, and she makes the whole process easy and stress free. They also offer DHL shipping, fingerprinting, mailboxes, and notary services, which makes it so convenient to get everything done in one place. Every visit feels personal, and I always leave feeling well taken care of. I'm happy to recommend them!

This is one of my favorite locations for UPS store staff is amazing very professional very helpful…read moreI always come here I recommend this to everybody they're very fast

Service, even when busy during this Holiday shipping rush, always top-notch. Having moved a couple…read moretimes over past year, so nice to have a secure place for mail to go, staffed by helpful people who provide excellent service. Another service "bonus" - you can call on phone and check to see if there is anything to pick up, which prevents needless expenditure of time and gas. Love USPS,but you can't get that kind of help from them! They are never too busy to help. Rates are reasonable and they even offer access after-hours with using a code they provide. And a good way to make sure "porch pirates" aren't stealing your arriving packages on home deliveries. Smart all the way around.

Went with my son to get his TSA paperwork submitted and approved and the associate at AIM was…read moreoutstanding! She walked him through the process, filled his paperwork and provided really good pertinent information that was really helpful! Great store for your travel needs.

The owner was rude to me on 2 occasions. One one instance she told me to shut up. On the other time…read moreshe told me never to call back and that I'm not her customer. If I could have given them a zero rating I would have.

Great people with competitive pricing for boxes and mail and non-mail services. I've had keys made…read morehere, have had shipped stuff out, cashed Western Unions, been a happy box owner and can't be happier with the customer service. They even sell snacks up front! :D

Was such a pleasant and easy process to set up a mailbox with them! Def recommend to anyone looking…read morefor any package/mail related business!

This UPS store stands out above any other! I had a huge mailing project to complete. There were…read morefive different versions of a flyer, and almost 100 books shipping individually to places all over the US and Canada. The staff was incredibly professional, friendly and helpful. I was able to drop the books off with an address taped to the outside of each package. I left my order with the staff and a couple hours later, they individually addressed the packages with UPS labels and called me to come back, answer a couple questions, and pay for my order. It was so easy and I'm very grateful for the incredibly helpful staff! Highly recommend this location!!

Love this store! The consideration and friendliness all of the staff is amazing. We called the…read morestore close to closing on a Friday, and they went above and beyond to help us get a very important medical package out - The driver with the rad hair gets the MVP!! Thank you x10000 UPS La Paz :)

I didn't know they offered apostille and notary services until I looked them up online today, so I…read morewas pleasantly surprised to find out I could come back here for those too. I've been coming to this PostalAnnex for years whenever I need to mail something internationally. I've also had passport photos taken here and even renewed my passport through them. Every single experience has been smooth, and everyone has always been friendly and helpful. A special shoutout to Jamie. She is absolutely amazing! Her customer service has been consistently outstanding over the years, and she's one of the main reasons I keep coming back. It's so rare to find someone who is always so kind, super knowledgeable, and genuinely willing to help. Because of her, I've referred several friends and family members here without hesitation. If you need shipping, passport services, notary, or apostille assistance, I highly recommend this location. And thank you, Jamie. :)

Staff is friendly and very helpful. Came here for passport photos and TSA-precheck and never ran…read moreinto issues. They help you out with questions and make sure you fill out things correctly. We did walkins for passport photos and was in and out within like 10-15 minutes (depending on how many people they're helping before you get there). For TSA pre-check we were going to do a walk-in due to the site having issues but noticed they didn't do walk-ins but the guy working that day said he can probably help us out. He went as far as check the site to see if it was down and we got lucky that it wasn't! We filled out the application on our phone and immediately got helped afterwards. Was in and out for TSA pre-check stuff in also 10-15 minutes. Recommend coming here for passport photos, TSA-precheck and other needs.

Prompt efficient service. With all the online shopping nowadays, I am very happy to have this store…read morein my neighborhood, close to Laguna Woods.

The're very efficient; the drivers r pleasant. They always place the product in the appropriate…read moreplace. Nothing to jump & down about.

Lisa was excellent! Very patient with a somewhat complicated notarization process…read moreWe will always use A-1 Mail!

Lisa and Diana are simply the best. We will keep coming back. Both were incredibly helpful and…read morefriendly. I strongly recommend this place to anybody who needs it.

Stopped by today to pick up an access point delivery and Roger was extremely helpful and is always…read morea pleasure to deal with. Roger provides stellar customer service and the store provides shipping, recieving and notary services plus they are also an Amazon hub. Carlos is also quite efficient helping out Roger and customers in providing quality customer service. Nice and convenient location. Highly recommended

ZERO STARS! Brought in a package that barely needed tape, one strip down the length and a couple…read moreacross. The employee at the counter, Ben, insisted it needed way more and charged me $2 before he'd accept it. I pushed back, he insisted otherwise, so I paid just to see. He taped it exactly how I said in the first place. One strip, a couple across. Nothing more. That's not a judgment call, that's a manufactured charge for work that never happened, and he got caught doing it right in front of me. I don't care about the $2. I care that this location is comfortable lying to customers to pad a charge. Avoid this counter if you want honest service.