Let and his crew do an excellent job on our pool. They do the big maintenance jobs without being…read moretold. I like the weekly emails summarizing their work, too. Our guy, David, is very hard-working and friendly. The price is fine.

Awesome company that goes above and beyond!!!…read more Had a pool party coming up and when we went to heat the pool, wasn't working. Called around the morning prior the party in a rush to get someone out, nothing until we call Aqua. Let (owner) modified his schedule to swing by and take a look. He was able to get it running temporarily to start heating the pool and had his team (Daniel) come back later in the day to fully complete the job (cleaned filters, cleaned AquaLink, inspected all equipment, etc.). They also offered pointers on future maintenance without pressuring me to purchase from them. Great company and will definitely be using them for my future pool needs!

This company assumed ownership of the previous company I used. The technician is the same. I like…read morethis company for the following reasons: 1: the pool is constantly perfect. Absolutely zero problems. 2: equipment issues are mentioned to me and solutions offered. 3: I can easily tip my service person when I pay. 4: I can easily pay online. One irritation: I got a random email quote for a major equipment upgrade and got no response when I emailed back. I had no communication that there was any problem. I forgot about it and never heard back either. Also, the service I get is respectful and quiet.

A very Proficient pool service company my pool equipment hasn't ran so good in years…read more They know what they're doing and the best part I like is the communication Thank you Pools Etc

I've worked with Islas Pool Service across multiple properties in Atherton over the years, and…read moreGustavo has been consistently exceptional. He is always prompt, knowledgeable, and takes the time to explain everything in a way that helps you truly understand your pool, so you never feel taken advantage of. What I appreciate most is how responsive they are. You can reach them within minutes, no call centers, no long wait times, just direct, reliable communication. As a small, family-owned business, they genuinely care about their clients and it shows, especially in urgent situations. Gustavo has gone out of his way to come immediately when needed to make sure everything is taken care of. His work ethic, honesty, reliability, and attention to detail are unmatched. He treats every pool as if it were his own, and that level of care is hard to find. I highly recommend Islas Pool Service and Gustavo to anyone looking for trustworthy, high-quality service.

Gustavo is a pleasure to work with--always professional and his team keeps the pool in excellent…read moreshape. He stays ahead of maintenance issues and is honest and transparent, consistently providing top-notch service at a fair price. I highly recommend him to anyone in need of pool service. Having owned multiple pools and worked with others in the area, I can confidently say Gustavo is the best.

We've had a great experience with Level Up Pool Service. They come out weekly and always leave the…read morepool looking clean and well taken care of. Everything feels consistent and reliable, which is hard to find. The team is also really easy to communicate with. Emma is quick to respond and always keeps us in the loop if anything comes up. It's been a smooth, low-stress experience overall, and we're really happy with the service.

Five stars for Level Up Pool Service! The team is always professional, reliable, and on time. They…read morekeep our HOA pool crystal clear and take great care to ensure everything is running smoothly. I appreciate their attention to detail and outstanding customer service. I highly recommend them to anyone looking for dependable pool maintenance.

I sent George Flanigan a request for quote and service of my 2023 Sundance Cameo 880 series Spa…read moreafter I looked over his website and saw what a great job he did at listing all his spa services and the associated charges. I had a hell of a time with both mildew or mold growth in my spa where I did a complete change of water and a deep cleaning along with a chemical cleaning of the jets just two months ago. Yet I was still getting brown flecks that were coming out the Jets and floating around my spa and I had really lost my patience with it. George contacted me back the same day via email with some very useful information and said he could make it out the next day to look things over and come up with a game plan. He said it sounded like it would be a two-day service where he would have to drain the spa and use a commercial jet cleaner one day and let the spa sit overnight, then refill it and super shock the spa the next day before refilling it and balancing all the chemicals. The knowledge he imparted to me about water chemistry that first day was beyond anything I had ever heard before and there were a few different reasons why I was dealing with the issues that I had. He mentioned there were no guarantees this would take care of the problem but he had handled spas worse than mine before and been able to solve their issues. I have been a spa owner for over 30 years but this new spa has been a real challenge and obviously my chemical balancing wasn't preventing the growth in the spa. Two days later my water is crystal clear and my chemical levels are all completely within safety levels. It's refreshing to find someone in their field of expertise who knows what needs to be done and communicates it flawlessly then executes on the plan with stellar results! I was so impressed with his timeliness and service, I decided to hire him for weekly maintenance on my spa so I wouldn't have to worry about whether I was balancing the chemicals correctly anymore or not. I wouldn't hesitate to recommend Alumni Pool Service for any kind of pool or spa servicing based on my experience with them!

We've had a pool since 1980 and in all those years, no company has ever matched the level of…read moreservice, professionalism, and consistency that George and Alumni Pool Service deliver. George has been taking care of our pool since August 1, 2012, and from day one he has been reliable, knowledgeable, and incredibly detail-oriented. He doesn't just "service the pool"--he makes sure it is always clean, sparkling, and perfectly maintained year-round. He's proactive about spotting potential issues before they become problems, and he explains everything in a clear, honest way. What sets Alumni Pool Service apart is George's pride in his work. You can tell he genuinely cares about his customers and treats every pool as if it were his own. After having tried other services in the Bay Area over the years, I can confidently say Alumni Pool Service is the Best in the Bay Area! If you're looking for a pool service that is dependable, trustworthy, and delivers top-quality results every time with great value, look no further. Thank you, George, for over a decade of outstanding service!!!

Angel was right on time. He showed up at exactly 11 AM. I received an email stating all of the…read moreitems he would accomplish each week. His weekly price per visit is very affordable. Angel is very personable and listened to my questions and concerns. Looking forward to having Angel keep my pool in tip top condition. Most of all, I am very pleased with the quality of his work. Lelana

We have been using Atlantis for a couple of months and are thrilled with the service we get. We…read morehave a pool surrounded by trees that sometimes drop leaves and debris in the pool, so it's always been a delicate balancing act of watching the chlorine levels, cleaning the pump out etc. As the owner is also a long time pool installer, he is very familiar with every aspect of the pool and system, and when to check/modify/adapt. Plus he's just a really good guy. We appreciate their service and HIGHLY recommend for any pool service.

Gerardo has been taking care of our pool, and I cannot recommend him highly enough. He is punctual,…read moreextremely thorough, and takes real pride in his work. Our water is consistently crystal clear, perfectly balanced, and the equipment is always running smoothly. Whenever an issue or minor maintenance need comes up, Gerardo communicates clearly and resolves it quickly without trying to upsell unnecessary services. Finding reliable, trustworthy service professionals can be tough, but Gerardo is top-notch. Five stars all the way!

I hired Gerardo on the recommendation of my neighbors. I never had a pool growing up, and I don't…read moreknow the ins and outs of taking care of one. Gerardo was very patient teaching me how to use the equipment, and he is comes every week to make sure everything is in good order, including in the off-season, to check the pool cover, sump pump, etc. It is a huge relief to have Gerardo helping protect my investment in a new pool. He even came over during a storm when I was out of town to check on the pump that was on the cover, and to clean out the leaves that were clogging it:

Craig runs the most wonderful pool service around! When…read moreour system broke down, he was there immediately to fix it. He has gone out of his way with a pool that has a VERY old filter/pump system--to keep it running and keep the pool sparking. His prices are very reasonable, his service is exceptional! TOTALLY happy! Teri B.

These guys are really incompetent. I can't imagine how they stay in business. They serviced our…read morepool in Los Altos Hills for about 5 years. Every year, they waited for it to get filled with algae before taking any steps to mitigate and then billed us for the extra work. They claimed our pool was difficult, but the people who took over had no problems keeping it in tip top shape. They never mailed us their invoices, used an incorrect email address to send invoices, then when we canceled service, they sent a bill for almost $4000 for work they claimed they did over the last 4 years, without most of the supporting invoices, with vague descriptions of what was done. They had also raised the monthly price without informing us, so that our automatic payments were short for almost a year without us even knowing, then they billed us for the back amounts. My husband was in contact with them many times, and they never mentioned the fact that we hadn't paid any of the bills we had never received. Only after I canceled did they come forward with a huge final bill. I asked for copies of the invoices, which I eventually got, but this is not the way to do business.