I visited Sugaring NYC in Flower Mound for an eyebrow wax and an eyelash lift and tint, and I'm…read moreextremely disappointed in the services I received. My technician, Taylor, openly admitted she had to practice on herself when she saw an eyelash lift on her schedule--something no paying customer should hear. She didn't provide any aftercare instructions, and when I asked how long the results would last, her vague response was "it just depends how much oil-based products you use," which offered no real guidance. I don't use any, so this answer was especially frustrating. When the appointment was over, I truly couldn't tell what she did to my eyelashes as there was no difference from when I walked in to the end of my appointment. Not to mention, I had glue left all over my eyelids and tint dye smeared around my lash line and face, pictures attached. My brows still had wax residue, and sugar was matted into my hair. When I sat up, my hair was literally stuck to the table. I regret paying for these services and would not recommend this location to anyone for the services I received. The lack of professionalism and basic technique was shocking.

Worst experience and ZERO customer service - I came here a…read moremonth ago and had one of the worst service experiences I've ever had. My esthetician was so rough that she left me bruised (I've been sugared many times and never bruise), admitted the bikini area "makes her nervous," and even left used sugar stuck in my eyebrow, on my shirt, and all over my legs. I submitted feedback through their internal review system, and they told me the esthetician was fired because of my appointment. I was promised a partial refund (even though the service deserved a full one), and nearly a month later I'm still waiting--despite calling four times to follow up. Each time I've been met with excuses and zero urgency to make things right. To make matters worse, one staff member told me they had never received complaints about this esthetician, while another admitted there had been many. Looking at other reviews on Yelp, it's clear my experience wasn't an isolated incident. I literally never write reviews but this business has shown me the worst customer service I've ever encountered, and I wouldn't recommend anyone waste their time or money here.

I was nervous to get this service but she made me feel so calm. It's clean and nice studio.read more

I've been going to Sweetie's for a few months now. Andrea is always professional, fast, and makes…read morethe sugaring process as neat and painless as possible! I can't recommend her enough!

Years ago, ago some of my girlfriends had the wonderful idea of going to European wax center and…read moredoing Brazilians. It was traumatizing and I wasn't sure I'd ever be able to go through with any form of waxing ever again. Michayla made me feel so at ease which is hard to do when someone's pouring and ripping something warm from you. I won't say it's painless, because it's not but it is nowhere near the pain you feel from waxing. Sugaring is 1000000x better and an overall better experience. I feel much more confident and homegirl downstairs does too! Thanks, Michayla!

I have never in my life written a yelp review, but this was by far the best Brazilian I have ever…read moregotten, so I feel like I have to. Michayla was absolutely incredible, she made me feel super comfortable and worked quickly and got me so smooth (which is wild considering I haven't gotten waxed in almost a year). The salon is super cute and girly and is really clean which I loved. I will seriously be recommending this place to everyone I know, and I will definitely be going back to try out the other services!

This is my second time getting a Brazilian wax, and let me tell you the first time was so bad (I…read moregot my first one at another place long long ago). But this is my first time getting one at "Waxing The City Coppell", and the experience was so nice. The staff were very professional, sweet, friendly and answered all my questions with ease. I would definitely go back again, and I plan on booking an appointment right now!

10/10 would recommend booking your next appointment with Rebecca. Besides the fact that I found her…read morelife fascinating and relatable, she is generally a pleasure to speak with and made me feel extremely comfortable with her calming demeanor. I went to her for a Brazilian and she was extremely thorough and efficient with her work. What I appreciated the most though, is that Rebecca also has experience as a teacher at the Aveda of Dallas, and as a result, is extremely knowledgeable on all thing related to skin. She may have even given me the secrete ingredient to help with my ingrown hairs. Will definitely book my next appointment here with her.

Located inside Ovation studios, this was a great experience! I have waxed before mostly for…read moreeyebrows. I had a terrible experience when chunks of my skin went with the wax. I have never had a Brazilian before, but really wanted to try it, and didn't want to risk losing any of my skin in such a private place. Malak is very kind and helpful, and very efficient. She takes her time to makes sure all the hair is gone as quickly and as pain free as possible. Was it pain free? No! Parts of it was painful, but not as painful as I thought it would be. The sugar felt rather nice and really exfoliating on the skin. I also did the underarms, and I must say my armpits have never been this smooth! I will never shave my underarms again. The underarms were virtually pain free. I loved the Brazilian!! Its so clean and comfortable. If you have never had one, i highly recommend you at least try it once, and go with the sugar vs wax. It's cleaner, environmentally friendly, and chemical free. I am really happy with the results and have already scheduled my follow up visit!

I have gotten back to getting my regular Brazilian sugaring sessions and Malik never disappoints. I…read morehave went to her since 2018 and had health issues so I couldn't go but now I'm healing and needed my self care regimen back in effect! It's always peaceful walking into her suite and she makes you feel comfortable and it barely hurt this time! Go check her out you won't be disappointed

I got sugared for the first time (I've only done waxing before) and liked it. The esthetician was…read morethorough and walked me through how to exfoliate and how to use the oil and also explained the membership thoroughly too!

I have been coming to hello sugar for about 2 years on and off but more on then off. I love this…read morecompany and the care they take. I recently am in the middle of switching to a different service provider for my wax.... Don't give me wrong. I think Hello Sugar has really good pricing but recently I haven't been feeling like they care for me or even the people they hire... I was with one aesthetician for a year or so and we got really close and I just love coming to your ass because I meant updating her all my life choices and just having a friend to talk to and she had to up and leave which really sucked and it made finding a new station at that location super hard and ultimately I just never recovered from her leaving which sucks cause I like Hello Sugar and I liked how convenient it was. But I'd be lying if I said I'm not happy with the outcome because I ended up finding someone so much better and so much closer to home with great care and it's her own personal business so it's not like she's gonna be leaving me anytime soon.

OK, initially I had reviewed Humphrey's Salon, because that's where Kim's "Sugar Shack" is located…read more But I guess she just rents the space there at Humphrey's, and they do her scheduling and stuff at Humphrey's...but she's not necessarily a Humphrey's employee? I don't know how the salon world really works, I suppose. What I DO KNOW is that Kim is amazing. She's the nicest lady, and remembered me even though I didn't come in for, like, three months. The front desk staff at Humphrey's had screwed up my scheduling initially - like, I was supposed to be on the books, but found out they cancelled my appointment without telling me - and that was in February...since then, I've missed an appointment (they didn't call to remind me of the appointment, either, which is weird) and had to reschedule. When I went yesterday, I found out that Humphrey's is under new management, which explained all the confusion. But my review is on Kim - she's amazing at what she does - and she does hair waxing and sugaring. You can't find sugaring ANYWHERE else...it's safer, cleaner, and just slightly less painful than waxing. Kim is very thorough and makes you feel SO COMFORTABLE, despite the fact that she is, in fact, ripping out your hair from its roots. The prices are slightly steep, but comparable to what other salons are charging for waxing. Apparently she does FULL BODY hair removal, too. Just in case you were wondering. A task that large can take about 2 to 3 hours. If you have any questions about the process or experience, let me know!

Awesome Brazilian sugar wax by Lisa! Very sweet and down to earth with great holistic tricks to…read morekeep you smooth. I stumbled upon her by accident and so happy I did!

Good services, good treatments and very sweet technicians. It was a good visit they go above and…read morebeyond.

The nice owner took the time to explain all the procedures. I felt comfortable during the entire…read moremanscape process. I will definitely go back again when needed.

If I could give zero stars I would have. This was the worst Brazilian I've ever had. The waxer was…read morerough with my bits and talked nonstop the whole time. She kept pushing for me to sign up for a membership and even scheduled me for another appointment when I said I wasn't interested. She also tried to sell me products I wasn't interested in. For such a personal service I would have thought there would be more sensitivity with handling my bits and not trying to force sales. I don't recommend Hello Sugar and won't be back.

Aolani is the best esthetician I've ever worked with! I love her! She's always patient and…read morecommunicates with me for the best experience! I recommend her to anyone looking for a new esthetician!

When I moved to Texas two years ago, my first priority was to find an esthetician. This is…read moreessential in keeping me sane. Happy wife = happy life. After many days on google... trying to find someone professional, yet easy going. Arianna was my girl. She was my first friend in Texas and I'm extremely grateful. She made the experience comfortable and easy. Finding the salon was a challenge. Being unfamiliar with the state and facilities - every building looking the same. This was a learning curve for me. Obviously I found the salon, but I was a 5 minutes late. I remembered apologizing to Ariana and she was calm about it. I've been seeing her every since and I couldn't be happier with the results. She offers body sugaring, airbrush tanning, and microdermabrasion. If this location doesn't work for you, the owner Lindsey has other locations - Dallas and Frisco. She may have more but these are the ones that I'm familiar with.

I just moved back to the DFW area from Los Angeles. While I was in LA I began sugaring and was…read morefortunate to find the most wonderful family owned space. When I moved back to TX I was so worried about finding a new place. I did some research and came across Lindsay with Sugar & Shears. I was a little nervous because there were no other Yelp reviews on this location. I had nothing to fear. My first appointment with Lindsay was so awesome. She made me feel completely at ease and she worked efficiently and with great detail. I'm so happy to have found her and can not wait to continue with her and Sugar & Shears as my new sugar home.