I've tried reaching out about extra charges to my account. Has anyone else experienced this at this…read morelocation? I've called and been blown off the first time but this is a 3rd time extra money has been taken out of my account days after my wax, when I have wax passes and I don't buy enough products to justify the amount taken out. I'm very confused.

My new fave EWC location! Beautiful salon, friendly service and professional staff. Friendly front…read moredesk staff who greets you with a warm smile every time. I love Anna for all my waxing needs. She's always professional, quick and makes me comfortable. Highly recommend!

10/10 recommend ! Crystal was super sweet and explained the process very well as I am a first…read moretimer. I felt super comfortable the whole time. Her pricing I believe was very fair and reasonable as I got a Brazilian and underarm wax. No pain after either!

From the owner: Need a wax for summer? Enjoy 20% off for your first visit! Owned and operated by Crystal since…read moreNovember 2023 with 4 years of experience in the waxing game. Crystals Esthetics is where you go to feel comfortable, important, and heard during your waxing appointment. Using both hard wax and soft wax with techniques to make the process as comfortable as possible. Services range from full body waxing, eyebrow wax and tinting, to reviving mini facials.

Bri is the best wax I've ever had, hands down. My brows have been revitalized by her shaping and…read moretinting talent. Relaxed and professional experience. Out of all the cities I have lived in, Bri is the best I have encountered. She has won another loyal client! Go see her immediately.

Bri was very friendly and helpful for accommodating with my appt. Love the result. Her website…read moreisn't the one listed here, it's vagaro.com/besmooth 100% keep going to see her for my waxing sessions!

Sue took care of me to find a new hairstyle and kept me up to date on products to keep my hair…read morehealthy and less oily.

Sue is an amazing hair stylist so friendly and does such an amazing job!! I had a great experience…read moreI highly recommend her!!!

HORRIBLE CUSTOMER SERVICE save your time and money!!! Made me wait 50 minutes and lied about the…read morewait time.

Good service and a great price ! I am now a regular…read morecustomer as have taken my young adult daughters as well Try jt !

I found the salon very clean and Sunny was accommodating. My hair was a mess and needed a style…read morethat fit my face. The color and style she did for me, was perfect. Sunny knows her trade and makes you feel very comfortable. I will be back to see her again. I found my home for a hair stylists; for sure. The price is competitive with today's haircut and color.

Sunni is amazing!! Ran into by accident and so thankful I did. Showed a few pics of what I wanted…read more She took her time to make sure the cut was perfect. She told me how much I needed to grow my hair to ensure that my hair can get the exact style I am looking for. So much knowledge on hair color and the latest way of cutting hair. Her customer skills are fantastic-didn't rush, made me feel comfortable. If you are looking for someone to reverse a bad haircut, Sunni is your person!!

I drive out of my way to get my services done here. She is consistent and priced great.read more

Facials by Louise are truly dreamy. The products used are top of the line and really help your…read morepores to clear. Her technique has helped my facial muscles to re-energize. A totally professional experience.

Rachel is THEE BEST at everything she does. She is professional, talented, patient, friendly and…read moreher place is so cozy and welcoming! Living in such a large place with so many other options & 'talents' makes it extremely difficult to find someone who has A+++ customer skills AND be affordable at the same time... but Rachel, honey. While Rachel beautifys you, you will feel like you are just hanging out at your besties house! You have a loyal customer for life my friend!

The salon is gorgeous. Nice and quiet atmosphere. Rachel was very upbeat, and had a positive energy…read moreto her which made me feel really comfortable. It was my first time get a Brazilian with her and the experience was amazing. Not as painful as my past Brazilian waxes. She also removed excess hair on my chin area and did my eyebrows. My eyebrows are absolutely amazing. She finished all 3 services in 30 minutes. Amazingly fast service especially with having a Brazilian done. She will be my new wax person going forward. She also offers loyalty cards for the services. Definitely worth checking her out. Plus if you make a Yelp review or Google review it is $5 off on your next service.

I visited Sugaring NYC in Flower Mound for an eyebrow wax and an eyelash lift and tint, and I'm…read moreextremely disappointed in the services I received. My technician, Taylor, openly admitted she had to practice on herself when she saw an eyelash lift on her schedule--something no paying customer should hear. She didn't provide any aftercare instructions, and when I asked how long the results would last, her vague response was "it just depends how much oil-based products you use," which offered no real guidance. I don't use any, so this answer was especially frustrating. When the appointment was over, I truly couldn't tell what she did to my eyelashes as there was no difference from when I walked in to the end of my appointment. Not to mention, I had glue left all over my eyelids and tint dye smeared around my lash line and face, pictures attached. My brows still had wax residue, and sugar was matted into my hair. When I sat up, my hair was literally stuck to the table. I regret paying for these services and would not recommend this location to anyone for the services I received. The lack of professionalism and basic technique was shocking.

Worst experience and ZERO customer service - I came here a…read moremonth ago and had one of the worst service experiences I've ever had. My esthetician was so rough that she left me bruised (I've been sugared many times and never bruise), admitted the bikini area "makes her nervous," and even left used sugar stuck in my eyebrow, on my shirt, and all over my legs. I submitted feedback through their internal review system, and they told me the esthetician was fired because of my appointment. I was promised a partial refund (even though the service deserved a full one), and nearly a month later I'm still waiting--despite calling four times to follow up. Each time I've been met with excuses and zero urgency to make things right. To make matters worse, one staff member told me they had never received complaints about this esthetician, while another admitted there had been many. Looking at other reviews on Yelp, it's clear my experience wasn't an isolated incident. I literally never write reviews but this business has shown me the worst customer service I've ever encountered, and I wouldn't recommend anyone waste their time or money here.