Do not trust this company. They will way over charge you and try to convince you that you need…read moreunnecessary treatment. We called them in an emergency and they took advantage of us. We called another company the next day and the other company confirmed that they ripped us off and the other company has helped with reasonable restoration.

I called at 4:30AM and they were at house at 6:00AM. Cleaning and helping with water in 4 rooms…read moreand moving furniture out of sitting water. Fans brought in and set up fordrying. Very professional and a big THANKS TO CHRIS, PEDRO BIG SEAN, GARRETT AND JAKE. I hope never to have another water leak but SERVPRO OF HURST-EULESS-BEDFORD is Number 1 in my phone book for help and service. They did a Great Job and very Professional. 817-595-2506

Our AC unit leaked and flooded the attic, causing water damage to two rooms, requiring the ceilings…read moreto be replaced. The Horizon team was extremely responsive to our request and came out the very next day to assess the damage and begin work. They worked with the insurance company directly (including completing the work prior to to the insurance payout) and made it as easy as possible for us to get our home repaired. Thank you DJ and team. I highly recommend the Horizon team for any water damage and restoration work, our ceilings look brand new.

I noticed some swelling on the walls of the shower and did not know what to do about it. So, I…read morecalled DJ at Horizon Water Damage & Restoration and he took the time to get a better understanding of the issue by asking all the right questions and was able to remotely diagnose the possible root cause. Then he provided his expert guidance on the next steps I should take with the insurance company to start the process of resolving it timely preventing further damage. I was very appreciative of the help I received from Horizon and I highly recommend them for honest guidance and damage restoration.

My vehicle has a function where all windows can be opened if a button on the fob is held down for a…read morecertain time. Unfortunately, this function was accidentally triggered during a bad thunderstorm and the whole car interior was soaked. Worried about water damage and the potential for mold growth, I started looking for companies that could fix the issue. 911 Restoration responded promptly and I immediately had them go to work for us. And man were these guys awesome. Everyone I interacted with was super kind and professional. From the phone call with the manager to the operators who came to deal with my vehicle, I felt cared for and that everything was going to be taken care of. With these guys, I didn't have to bring my vehicle in. They came to where I was and set up their equipment. My vehicle was soaked so it took about 2 days to completely dry it out. Shout to the operators -- Isaiah, James, and Willard. They were super friendly, had excellent communication, and came by every day of the service see how the drying process was going. You guys were awesome! My car was completely restored! Not one chance that there could've been any moisture left in my vehicle once they were done. I'm very satisfied with the work 911 Restoration has done. I highly recommend them.

God sent them to rescue me! They're the BEST GUYS that could've been sent to me during my house…read more catastrophe. My whole house flooded! They help assist me moving everything. Isiah and David were always available even for my after hour questions.

Highly recommend!!! Water rehab & restoration was amazing…read morethroughout the mitigation process. From the initial intake with colt , demolition with Greg & Javier , Lisa in the office addressing my concerns and tanner helping me out during the management of this unfortunate water situation I was in. They were with me every step of the way and made me feel VALUED as a customer . Can't thank them enough for everything they've done for me. As a company all together they have gone above and beyond!

TERRIBLE! STAY AWAY! DO NOT TRUST!…read more They are NOT honest!!!! The owner, Dustin is money hungry only and will scam you insurance company and NOT tell you about all the "other" fees or damage they will do to your home. They will also cheat you out of quality materials and try to use cheaper ones to add more profit to themselves. more so, threats of putting a lean on you home were made for non payment.... when it was THEIR FAULT! the staff is irresponsible and ignorant!

Flood Titan Restoration came out super fast for a leak that was coming through our flooring. Allen…read morewas able to quickly discover the extent of the damage and was very friendly and professional explaining the entire process. It's very rare to find a mixture of great pricing and highly skilled professionals that are also personable. Highly recommend!

I had a water emergency in the middle of the night and honestly didn't expect anyone to pick up…read morewhen I called Flood Titan at 2am, but they did. Not only did they answer, they were at my house shortly after. I had no idea what to expect, but they explained everything step by step. They're also handling my insurance claim directly, which has taken a huge weight off my shoulders. Cannot recommend them enough!

Zero stars!! I had a fire and the predators from Servpro…read moreshowed up at the scene when I was in shock and distressed. They are the ambulance chasers of catastrophic events. I went with their services not knowing of other options and feeling helpless. They never provided a contract or quote on what the services would cost. Luckily, I had renter's insurance and it covered the cost but what they charge is outrageous. Also, still months later and finding things that were never returned to my home by their company and were not on the loss list. A whole closet worth of clothing is missing a very meaningful antique tea jar that was my grandmothers. I have sent emails and called and no one will answer me about my missing belongings. They collected my money and then ignored me. Do NOT use this company or this location.

ZERO STARS!!!!…read more BEWARE OF SERVPRO! We had some soot on the walls and ceiling in 2 rooms from candles we burned at Christmas. I called SERVPRO who sent someone to evaluate the damage and provide an estimate. He assured me that SERVPRO works with smoke damage regularly and that he felt they would be able to remove the soot. I agreed to have SERVPRO complete the work and paid half up front (nearly $200). They sent out a team of people who quickly demonstrated to me that their cleaning products would not removed the soot. They recommended that I paint. They did some light cleaning around doors and light switches (that I could have easily cleaned myself) just to do something. I tipped the crew well in cash when they left. It was not their fault they did not have the equipment necessary to complete the job as I had been led to believe they would. They could not remove the 2 major areas of concern for which I had hired them and had been reassured would be no problem. For this reason I requested a price adjustment. I offered to pay the difference to $200 total, which I felt was twice the value of the work they actually completed. They discounted my bill $50. I called back several times but was only able to speak to someone when they reached out to me for the balance. At that time I realized how their pricing scheme works. The largest part of their charge is for the crew so you can't dispute it. They line item only a few dollars for each area so they lose very little if they cannot complete the planned work. The next morning I received an email threatening legal action if I did not pay the balance. We are honest people who work hard for our money and pay our bills. I was extremely offended. I CAN CONFIDENTLY TELL YOU THAT THEY CANNOT REMOVE A CHRISTMAS SEASON'S WORTH OF CANDLE SOOT FROM WALLS. It is unlikely they can clean the other extensive restoration they claim. BEWARE OF SERVPRO!

This company grossly overcharged me for multiple line items in their estimate. They conceded that…read morethey overcharged me and agreed to send me a refund when I mentioned I would go to court. I agree not to litigate when I received the check. Then they stopped payment on the check after I deposited it. No explanation was given. I believe they took advantage of me due to my advanced age and ill health. The service was bad. They charged me for an "Emergency Service Call" but the technician left after a few minutes because he said he had another emergency. Yet they charged me $650 for the service call alone, plus inflated prices for every line item. Never use this company. If you would like to discuss details please call me. 469 584 3072.

Texas Pride Restoration is a company you can trust. The owner, Will, is a person of high integrity…read morewho provides exceptional customer service, as well as all of his employees. When my home flooded due to a frozen pipe in my second level bathroom and water came down into my living room on the first floor, I needed a company I could trust and depend on. I am so thankful and grateful that Texas Pride was the company I called. They walked me through every step of the way and ensured that every detail was taken care of and always provided quality work. I needed all new flooring, new drywall, new floorboards, new bottom kitchen cabinets, new bathroom vanities, and more, due to the extent of the water damage. Will and his team will put you at ease because they know exactly what to do and will guide you through the entire process. It's crucial to partner with a company that understands each step to take and how to deal with the insurance companies and Texas Pride knows it all. I am so pleased with the work they did in my home and they will be the only company I recommend to friends and family.

We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache…read more We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.

SS Water Restoration did a great job of keeping me informed of the steps daily and the process…read more Shane worked on our house specifically and he kept me up to date and answered any questions I had. He also was very careful not to bring dirt or mud into the house by always taking precautions with booties. Alyssa did a wonderful job at working with my schedule and coordinating for us. Everyone is very friendly and is diligent to walk you through the process.