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DFW Metro Dent

4.7 (38 reviews)
Closed 9:00 am - 6:00 pm

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Services - DFW Metro Dent

Auto body restoration

Bumper repair

Collision repair

10 More Services

Auto customization

Dent removal

Auto exterior customization

Auto frame testing

Auto hail damage repair

Paint and scratches

Vehicle painting

Auto steering and suspension repair

Rear-end damage

Mobile dent repair

DFW Metro Dent Photos

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Recommended Reviews - DFW Metro Dent

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1 year ago

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3 years ago

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8 years ago

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Justin D.

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8 years ago

Was a walk-in. Took care of me less than an hour for hail damage. Will come back here again for future business if needed. Thanks!

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9 years ago

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9 years ago

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8 years ago

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14 years ago

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9 years ago

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Ask the Community - DFW Metro Dent

What type of vehicle repairs do you perform your body shop in Mansfield Tx?

Any repair involving your vehicles body and paint. We can repair dents with paintless dent repair. Any damage from collisions or fender benders can be repaired at our facility. Painting or paint correction and detailing is all done at our shop.

View All 2 Questions

Review Highlights - DFW Metro Dent

I explained my situation to Justin when he came out and the short timeframe that I was working within.

Mentioned in 5 reviews

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DFW Metro Dent - Our shop got a fresh new look!

DFW Metro Dent

(46 reviews)

Took my car here to have the exterior worked on for hail damage and ended up with almost more $ in…read moredamage than what I brought it to the shop with. They put a big scratch on my touch screen that spans 3+ inches, which is about $5k to replace through Subaru, as well as caused damage to the upper console in my car. When I spoke with the general manager, Steve, in person he said he would be calling the owner to discuss a resolution "as soon as possible". (This was on Tuesday 11/5) After two weeks of no response, I reached out to let them know the damage was still there and that I hadn't heard anything and would be leaving a review detailing my experience. Steve then decided it was suddenly important to address the issue, two weeks after he promised to do so the first time. After some back and forth, and providing images and videos of the damage to the screen and upper console (which Steve admitted to causing the damage to and claimed he was ordering the parts for), I was not satisfied with his "effort" to make good on his promises of making me whole, as he claimed there was no way they could've damaged my screen despite admitting to causing damage to the part directly above it. They charged my insurance $6k for minor hail damage, kept my car for over a month, didn't fix all of the damage caused by the hail, caused more damage to the interior, and then had the nerve to say he was "done responding" because I said he has no integrity. When you look a man in the eyes, make a commitment, and shake his hand then back out of all of those promises, that shows a lack of integrity and shady business practices, in my opinion. There were also pieces of trim laying in my backseat when I went to pick the car up, even though they had finished working on it a few days prior to me picking it up (I was out of town). Steve acted like it was no big deal and just snapped the trim back into place right in front of me, after claiming that it was "the old broken piece of trim" and that it wasn't "something they forgot". This was the first major red flag, and I noticed the rest of the damage AND reported it within an hour of picking up the car. If the owner of the body shop is reading this review, your general manager is trying to sweep this under the rug and is refusing to let me speak with you. Steve / DFW Metro Dent have brushed off my concerns and as soon as they got the check from my insurance, the promises went out the window, along with the sense of urgency and communication. Please reach out to me directly, as Steve is refusing to even discuss this further because "I insulted him" by pointing out a lack of quality control and integrity in the shop he manages and oversees. I have screenshots of all of our conversations, as well as him claiming he ordered the parts and then going back on that as well after I said I'd prefer to take it to Subaru and have it properly repaired. I will gladly provide them to the owner, and have already sent everything to my insurance to begin the process of recouping damages and diminished value for my vehicle. I believe in second chances, so I will update this review if any other good faith attempts are made to make me whole. What could've been a learning experience for the shop's employees to not be so careless when touching a customer's car, has now turned into this. They worked on the inside of my car without telling me or asking permission, left pieces of trim off, caused damage to the very expensive screen that I've never touched with anything but my fingers, and lied to me multiple times about the steps they were taking to reach a resolution. I can't honestly recommend DFW Metro Dent to anyone after the horrible treatment I've received from them. I would make this a one star review, but they did a decent job on the hail damage that was repaired, and Yelp has a habit of unfairly removing honest 1 star reviews.

took my 2000 Chevy Tahoe in for some dent removal on every body panel and the extra time he took to…read moremake sure it was perfect and the quailing of his work is top notch. on top of doing the dents, my rear passenger window wouldn't roll down so he called and asked about it. he diagnosed it for me and was only the window switch. So it was a 2 deal for me. got all the dents pulled out and my window fixed at the same time

DFW Metro Dent - bodyshops - Updated May 2026

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