I've been coming to this gym for over a year now and absolutely love it! Lots of machines , classes…read moreand great personal trainers . Covered garage parking a plus when it rains ! Highly recommend ! Love the sauna and always clean !

Avoid this gym at all costs …read more I was using their PT service and decided to stop . Suddenly I got charged 3000$ for sessions I never took . Darren Norris - the guy that in charge of the PT took him 4 days to address my issue and he said the funds will get refunded and I will get a confirmation from the gym . NON OF IT HAPPENED. They are a professional scammers and need to be shut down . BEWARE !!!

Very, very nice staff they are helping with my husband and I silver sneaker program paid by…read moreinsurance. They were non-judgmental very willing to help and gave me a trainer for a whole day for free. He keeps calling me, but I'm embarrassed. I need a female and I don't know what to do about it.

What a dump! Water has been dripping from the ceiling all last month. The building needs to update…read moretheir AC.. but instead.. they just wait for a leak and (try to ) fix. Their redesign is simply ridiculous... huge amount of space for heaving weights while reducing the amount of machines. Huge space taken over for "training area" where I have only seen one training session in months. Needed help with a machine today and waited 10 minutes for someone from staff to help. They never came.

They probably are a good fitness center I do not know so my review is not based on that. Son went…read moreinto military forgot to cancel membership. They took out for month so I called asked for credit as son is away in military. Person answered just hello. So credit not given and they charged yearly membership fee on top of monthly fee. Call back manager can only give credit he will call me back. No return call. Week later 1 call again manager in meeting but I can come in talk to manager. Okay when can I come in if he is supposedly "in meeting or not in" Have him call me when I get out. The frustration, just credit.

I have a serious complaint regarding the Planet Fitness on 3600 N Federal Highway Fort Lauderdale…read more The gym is 3 stories with the gym on top floor. For older members --I'm talking over 70, and there are a lot of them-- can use the elevator instead of stairs. Three weeks ago the elevator was out of service for 5 days. And now-- again-- it's been out of service for almost a full week including the last time I was there, yesterday. There is no excuse for a business that relies on an elevator for members access to the gym, not to keep it good service and to make repairs within 24 hours. I'm paying dues for all services including the elevator. Memberships should be refunded for the reduction in service. James Johnson

The owner; Erica, is amazing! She is so nice and you can tell how passionate and knowledgeable she…read moreis on the movements and how they positively impact one's body. I've taken her Lagree class & her block therapy class this week, and I will definitely be coming back and recommending the studio and her classes specifically to everyone. I also love how she moves throughout the class to help correct your posture/form and make sure you're doing the movements correctly. 10/10 and I will 100% be coming back.

I absolutely love this place! Erica and her instructors are so good! They are attentive,…read moreencouraging, and focused on proper form and intentional movement, which makes every class feel both safe and powerful. The Lagree classes are tough in the best way and leave you feeling stronger every time.

I just moved to Fort Lauderdale recently and was a member for years at Equinox in LA and in London…read more I have worked with a trainer for years and just happened to drive by G21 one day and I noticed the great architecture. I thought to myself, "That looks cool, I should go in and ask about training." The rest is history... Renato, the owner sat me down and showed me the whole gym and all it has to offer. He set me up with my trainer Jeff Easton and I will say, he's the best trainer I have ever had! Everyone is friendly with a "Good Morning" upon arrival and it feels like a family. They offer MedSpa, Stretching, Massage/body work and so much more! In just 3 months I have already lost body fat, gained muscle and continue to achieve my goals thanks to Jeff and the entire team!

Modern, clean, and spacious, this is THE gym and training locale for the 21st century. A full…read morerange of fitness machines, equipment, and accessories designed to give you an amazing workout. Trainers are all experienced, friendly, and top notch. I followed this business from when it was in an earlier, smaller location, and the new facility is everything you need: a great workout facility, showers, sauna, and a comfortable atmosphere. Highly recommended!

I started working out at this Crunch location in March of this year (2026). Prior to that, I…read morehadn't set foot inside a gym to exercise since sophomore year in high school. I turn 70 this year. I find the facility to be quite clean for a ten year old gym, despite showing a bit of wear for it's age. There's always someone on the floor cleaning up and restocking the sanitizer and paper towels when I'm there. The staff all seem to be courteous, friendly, and helpful. Having no experience with weight machines, I was fortunate enough to meet Ryan Williams, one of the trainers, on my first visit. After a bit of conversation with Ryan, I hired him to teach me how to properly work out, not just with the equipment, but how to train correctly to avoid injuring myself. He has demonstrated time and again that he's knowledgable with all aspects of his job. Ryan takes the time to listen and understand what my fitness goals are, and guides me to the best course of action in achieving them. He has helped me learn how to eat correctly to support reaching those goals. I would recommend both Crunch and Ryan to anyone considering a gym and trainer. I look forward to working out on the new machines that are slated to be installed this summer.

It's hard to give a low score, but this gym just isn't up to the same standards as other locations…read more First impression, it's in a large plaza next to a soccer facility and a rock climbing gym, so the area has a strong fitness vibe. Parking was easy, with a large lot and no issues there. However, the moment I opened the door, there was a very strong, unpleasant smell. It was hard to ignore and honestly off-putting. I have been to other Crunch locations and have never experienced anything like that. The design of the gym also feels different compared to others. It is very purple, which I personally like, but overall it comes across as a bit dated. The gym just looks plain and doesn't feel like the others at all. I had signed up for a Zumba class, so I went to the front desk to check in. I was simply told I was good to go and to head in. This is the only Crunch location I have visited that did not have me sign in or give out wristbands. I even asked about it, and they said not to worry. The class itself was full, and the instructor was great. That was definitely the highlight and the saving grace of this visit. One other positive was that the group fitness room had a paper towel dispenser. I have not seen that at other Crunch locations, and it was really convenient. I don't understand how none of the gyms offer paper towels in their main gym areas, bathrooms or rooms. It's also worth noting that this location does not have a hot studio for Pilates, yoga, or similar classes, nor does it have a dedicated ride studio for cycling, which is something I have seen and enjoyed at other locations. That said, I do not see myself returning to this location, especially since there are other gyms nearby that offer Zumba classes in a much better overall environment.

I've been looking for a gym since I moved here -- and I found it! This place is great: the…read moreequipment is spot on and the team is excellent. I'll be honest: all I wanted to do was cardio, but after meeting with the trainer and management they made me feel comfortable giving them a chance to help me improve. They don't judge and they work with you during the process -- just give them a chance. The most important part is that I tried, and now I'm pushing myself every day. They also provided helpful nutrition guidance, which was a plus. Stop reading old posts and go give them a try. You won't be disappointed!

My biggest regret was ever getting a membership at this gym. They are extremely pushy when it comes…read moreto training services and won't let you read the contract. I read it after I got home and immediately cancelled within the 3-Days buyer rights termination where it stated I wouldn't be charged. I was also assured this by the gym manager and they printed me out my cancellation notice that says $0 buyout fee out fee. Well after a few days of not racing my refund, I followed up with them. They purposely hung up the phone multiple times and they forced me to go in. Another manager flat out told be that I won't be racing a refund and it's "not about the contract". I was told that I had to use the training session or the money would just stay on my account if I ever owed anything. This is completely ridiculous especially since I did cancel within the 3 days. The manager (Brooke) even denied my request for a partial refund. Please do yourself a favor, do not sign up. Read the other reviews of other people saying the same thing. I canceled within the terms of the contract and they're still refusing my $108 refund or a PayPal refund for an unused session. Don't say you weren't warned. Oh, you also are not allowed to bring a guest at this location.

I am not a member of this gym but cone here weekly for one of my Zumba classes. I come directly to…read morea room specifically for the class. I will say that the staff is very friendly & helpful whenever I have interacted with them. The gym itself seems to be clean. However the ladies room/locker room/shower should be renovated . Everything looks old! Since I haven't personally used the equipment in the rest of the gym, I cannot comment.

"The Zoo Health Club is always clean and full of great energy!…read more"GIL " Is a dedicated owner and amazing trainer who pushes you to be your best. Highly recommend! -- George Martino"