We are so disappointed with EoS…read more. They are constantly taking money from the account for services not being rendered. We have spoken to the local management and reimbursement was promised but instead another payment was drafted. Email submissions have sent ABC the billing company for EoS. We must get this corrected..

I've been a member at EōS Aliana for about a year, but after moving, my friend and I wanted to…read morestart working out together and meet in the middle. Since I have the Willpower membership and can go to any location, I suggested the Sugar Land location. She decided to sign up there on her own, and that's when everything started to go wrong. After she signed up, she was offered a "free" personal training session, and we decided to do it together. During that session, we worked with a trainer named Joseph and made it very clear multiple times that we were on a budget and could not commit to anything long-term. He reassured us more than once that we would be able to cancel at any time. He even apologized later and tried to make up for the confusion by offering another "free" session, but by that point the situation had already gone too far. That reassurance is the only reason we agreed. As soon as we realized the cost wasn't manageable, we came back in person to cancel--multiple times. Each time, we were left waiting for long periods with little to no help, while staff stood around and watched. On top of that, no one ever answers the phone, which makes it nearly impossible to get assistance without physically coming in. The way we were treated during this process was honestly shocking. Instead of being helped, we were met with resistance and dismissiveness. The fitness manager, Mac, went as far as implying that we were "scamming" simply because we were trying to cancel--based on what we were clearly told when we signed up. That was extremely unprofessional and uncomfortable. At no point were we trying to take advantage of anything. We were just acting on the information that was given to us upfront. The lack of accountability and communication has made this situation way more stressful than it ever needed to be. I will say the general manager took the time to listen, which I appreciated, but there has been no follow-up since then. Honestly, the most disappointing part of all of this is that my friend was treated so poorly after I was the one who recommended this gym to her. What should have been a positive experience for both of us turned into something stressful and upsetting. After this experience, we will not be returning to this location at all. I will either continue going to EōS Rosenberg, switch to another gym like Amped Fitness, or possibly cancel my membership altogether. This was just a horrible experience overall. If you're considering signing up for personal training here, make sure everything is clearly explained in writing before agreeing to anything. Verbal promises do not seem to match how things are handled later.

My friend raved so much about loving her cycling class that of course I tagged along. In order to…read moreaccompany someone as a guest you have to pre register online. Once there you scan your guest pass. The welcoming process wasn't that welcoming by the front staff workers. They barely made eye contact or anything. Location for the class was odd being off in the corner from a gym full of kids in a summer camp. Yet once we entered into the cycling studio Dan definitely did bring a more bright and uplifting aura. The music was vibrant and the exercise was nice and challenging. The spin class is every Tuesday at 6:30pm and guest can come every 60 days I think but you can't reserve a spot in the class. You'd have to wait until a spot opens. So that can be a bit nerve wrecking if many come that day. So shoutout to Dan for making the experience amazing!

I have been a Life Time member for 14+ years, and what happened at the Sugar Land location on…read moreSeptember 28, 2026 has completely changed my view of this facility. While I was working out, approximately $10,000 in cash and a Rolex were stolen from my gym bag after I placed it inside a locked locker. Multiple lockers were broken into during the same incident. I immediately reported the theft and filed a police report. What is especially concerning is that theft at this location is not an isolated issue. There have been repeated theft incidents here, yet members continue to have belongings stolen from lockers. The response afterward was just as frustrating. The following day, I attempted to call the club approximately 13 times before finally reaching Membership Concierge Manager. When I asked what Life Time was doing about the situation, I was told that Life Time could not do anything and that the police would have to handle it. During the conversation, I was also told that I should not have kept $10,000 in my bag. Of course law enforcement is responsible for investigating the person or people who committed the theft. My concern with Life Time is different: Why are repeated thefts occurring at this location? What has been done to prevent them? How were multiple locked lockers targeted during the same incident? And what is being done now to protect members? I have escalated this matter directly to Life Time's corporate executive leadership, filed a BBB complaint, filed a police report, and submitted the matter to ABC13's 13 Investigates. Members should be able to make their own decisions about whether they feel comfortable securing their belongings in the lockers at this location. I am sharing my experience so they have the information to do so. I will update this review if and when Life Time corporate leadership responds and takes meaningful action.

Came here after we were promised a free one day pass from the chevron marathon expo which turned…read moreout to be a lie. The front desk rep was extremely unapologetic and rude and told us we should have gotten a written statement for the free day pass?! What?! I'm extremely disappointed at the lack of customer service. I was so excited to try this gym but for $29.99 for a day pass, I'll pass. After we were disappointed and left, the front desk rep didn't even care. Even an apology would have gone a long way but hey that might cost me another $29,99!

Well the rumors are all true. This place is ELITE! Big gym spaces, LOTS of amenities, the crowd is…read moremostly experienced lifters, so it can be intimidating for newbies, but if you've got the cash and you're serious about transforming yourself, this is the place to do it.

This gym membership is horrible if you are only trying to be there for a short time they still…read moremanage to squeeze you of bs annual fees and try to take hundreds away from end though this is a 20 a month gym , and try to charge yearly round price fees for only being there a month

Member for 4+ years. -2 for the price increase($15) and…read morelocker room. The showers need renovations due to low water pressure and overall upkeep isn't kept. Only 1 hand-dryer works while there's no paper towels in the locker room to dry off, and half of all toilets are unavailable/out of service at times. Since price increased, I expect amenities to upgrade as well.

Finally, a powerlifting gym in the Stafford area! Iron cowboy is tucked away in a plaza right off…read moreof Murphy Road. Right when you walk in there is the check-in desk on the right and two treadmills on the left. There are also Monster & Reign energy drinks for you to purchase if you forget your preworkout. If I recall correctly, Iron Cowboy has 6 racks and 5 deadlift platforms. The barbells, plates, and many of the equipment are all brand new! I also love the details on the equipment featuring Deathgrip Derek's logo. As for accessories, it is a little limited but you can definitely get the basics done with the machines available. It does get a little crowded in the evening time since that's when most people work out but the members are all kind enough to work in together. Speaking of kind, I got to meet the owners Derek and Maggy- they were both very welcoming and I am super excited for their ideas on expanding the gym in the near future! Overall, solid gym and I am looking forward to coming back and getting a workout in! For more information, check out their Instagram page @iron.cowboy.gym P.S. This powerlifting gym has a water fountain and AC which is a must during the summer time in Houston.

Great gym, great equipment. Owner is legit, runs a great business and has developed an awesome…read moreCommunity

Overall a good, clean, inexpensive place to workout when we decide to do something different than…read morebike or run.

There's a lot of hate for this gym, but for the price, you really can't go wrong! For their grand…read moreopening promotion, it's: $1 Signup fee $10 Per month $49 Yearly fee $170 per year basically. That's not bad for what you get compared to some of the other gyms. There are plenty of cardio equipment, a small area for free weights, basic showers (no soap or towels included). The place is open 24/7 too! The color scheme inside does get me though. Feels like I'm entering a kids theme park.

I'd never been to a Life Time before, but I really liked it, and it made me want to get a…read moremembership. It felt so fancy inside, and on the first floor there was a smoothie bar with snacks and food that we got the açaí bliss protein smoothie from. I also really liked that in the women's locker room there's lotion and spray on deodorant and hair dryers, and it's super clean. The second floor is stacked with machines and treadmills and anything you could possibly need for a good workout. There's also an indoor basketball court and pickleball courts and an outdoor pool. Definitely play pickleball during work hours if you're off, because we went at 7 pm and it was packed because everyone had gotten off work. But, when we were there at 4:30-5 pm, it was pretty empty.

I attended a birthday party for my niece. Since her birthday is in December, it's hard to find a…read moreplace with an indoor pool. Life Time was so perfect for this occasion. The kids club was a perfect setup. We had use of the party room for an hour. The kids were able to rock climb and play in the bounce house while we decorated. The last hour of the party was spent in the pool. We were able to use the family dressing room and then the pool. The water was nice and warm and the kids (and adults), had a blast. There was seating for the spectators that didn't get in. Life time provided the life vests and a lifeguard for the party. Each kid had to have a guardian in the water which was not a problem. The two young adults helping us made sure to take care of everything. They helped us set up, passed out pizza and cleaned up the decorations when we went to the pool. They had all the gifts and stuff packed up on a cart and helped us take it outside. Great place for a kids pool party.

Our family LOVES Spenga! It's an excellent work out and great for our whole family! My Husband &…read moreSon like the strength training & the free weights are an added bonus. Both of my Daughters LOVE taking the classes. Especially when Danica is teaching. Danica is great at motivating and encouraging the class without coming off as too aggressive for the early morning sessions. The entire gym has a fun family vibe & the staff treat everyone like friends instead of clients. Shout out to the front desk workers for always being so cheerful & welcoming no matter what time of the day! These classes yield results & are great for beginners as well as professionals!

Buyer Beware -- Read the Billing Terms Carefully…read more First, I want to say that SPENGA has an awesome workout. The instructors are great, the staff is friendly, and I genuinely enjoyed going to the gym. Unfortunately, billing transparency is the reason I canceled my membership. When you enroll, they explain that payments are made every 28 days (four weeks). What I don't feel is clearly explained verbally is that a 28-day billing cycle results in 13 payments over a 12-month period, rather than the 12 payments you would have with traditional monthly billing. That means the actual annual cost is higher than what many people may initially perceive when they hear a monthly membership price. Yes, the 28-day billing cycle is stated in the contract, and I acknowledge that I should have read the agreement more carefully. However, I believe this is something that should be clearly explained upfront by the GM whom I was working with, or sales staff so customers fully understand the financial commitment before enrolling. I have worked in sales myself, and I understand that sales are sales. But I also believe transparency is important when you're asking someone to commit to a membership. For me, the issue isn't the workout or the people, I actually really liked both. It's the lack of transparency around the billing structure. In my opinion, that was enough for me to cancel and take my business elsewhere. Aside from no one calling back to explain this and having a staff member, telling me it's part of my contract. Poor customer service. It's not what you say, it's how you say it. If you're considering joining, my advice is simple: ask specifically how often you'll be charged and how many payments you'll make in a full year. If 13 payments instead of 12 doesn't bother you, that's completely fine. But if it matters to you, make sure you understand the billing cycle and total annual cost before signing up. Buyer beware, read the contract, and ask questions.

Personal Trainer by the name " Ryshaud Smith " , don't ever book with him. He is very disrespectful…read moreand rude, I will never try to book another session with him again. I also know he isn't actually PT certified! He is not qualified to PT whatsoever , so beware before trying to train with him. Anytime fitness please hire better & more QUALIFIED people. Just because someone looks very fit doesn't mean they're qualified for the role.

I faced discrimination at this club by a staff member and the management is incredibly…read moreunprofessional. If you're a person of color you've been warned. The owner invalidated my experience and did not respect my wishes to simply cancel my membership and move on. Instead he continued to escalate the situation and gaslight me. Everything I experienced was written in a formal complaint and I had nothing else to say to the manager. I attempted to end our correspondence multiple times. Tiran clearly needs diversity and inclusion training, because he is still very unaware of how his words and actions are inappropriate and unprofessional.

Music needs to be turn off, or lowered cause the music choice is bunz and trash…read more Equipment is elite Great equipments, Lighting is good Shoulder machine is elite

--- **One Star**…read more The gym itself is **clean, convenient, and reasonably priced**--that's the only positive. I am a **special operator in the military** and had my orders changed, which required me to relocate. I went **in person**, spoke directly with the **manager**, and followed **exactly** the steps they instructed to properly cancel my membership in a professional manner. I also **paid two additional months in full** to exit the contract, as required. Despite doing everything by the book, I am **still receiving letters claiming I owe money**. Their **billing practices are deceptive and unacceptable**. Once they get access to your **checking account**, it becomes a nightmare. My advice: **do not give them your bank account information**--use a temporary or cancelable payment method if you value your sanity. Based on my experience, I would **not recommend this gym**, solely because of how they handle billing and cancellations. The pattern is clear when you read the other reviews. Clean gym. Convenient location. **Unbelievable billing deception.** Stay away. --- If you want: * A **shorter, punchier version** for Google * A **slightly toned-down legal-safe version** * Or a **copy tailored for BBB / Consumer Protection complaints** Just say the word.