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    Labcorp

    Labcorp

    2.5(14 reviews)
    3.8 mi

    In a world where it is also easy to criticize, I need to share my positive experience at this…read moreLabCorp. Every time I've been here I've walked in and out within 30 minutes. Today o came in at 10:30a. I appreciate that while there is an electronic check in process initially, the staff ISN'T behind locked doors so you have access to staff if there are issues. I can see one lady has been there for quite some time (no constant turnover). The tech who did my bloodwork easily recognized I needed a butterfly needle that I had forgotten to mention. I am so glad I can continue to come here without an issue. Shout out to the staff I met today at this LabCorp.

    This 5 star review is for Natasha. As many of us have realized, due to decreasing reimbursements…read morefrom the government and insurance companies, medical facilities end up cutting more and more cost. By cutting cost this might mean less staff and a kiosk for you to do a self check in. As I checked in on my phone in what I would describe as the easiest check in i've ever experienced. An elderly man was having trouble with the kiosk, which I understand is problematic for the older generations. He peaked his head in and caught the eye of the only staff member there, Natasha. She promptly came out to help the gentleman walking him through with step by step guidance. The man, clearly frustrated, made a few remarks voicing his frustration. I just wanted to say 2 things. Natasha, handled the situation with the utmost professionalism and grace. She was also very good at her job drawing blood, probably the most pleasant blood draw I've had. Also, it's a shame our health care system has to come to a point where elderly people are having trouble accessing it due to the greed of health insurance companies and facilities alike.

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    Labcorp

    Labcorp

    1.0(2 reviews)
    4.9 mi

    Horrible, horrible service at the LabCorp at 10600 Quivera in Overland Park, KS. Showed up for my…read more9:30 a.m. appointment this morning, and the waiting room was packed, no place to sit down, which is not a good sign. I registered at the kiosk, then stepped out into the hall, waiting for a text saying that I was next up. Received my text at 10:01 a.m., so not wonderful, but at least I was about to be seen . . . or so I thought. I started to get a little concerned about 30 minutes later, because my name hadn't been called . . . but hardly any one's name had been called, so maybe everyone was receiving as horrible service as me. I couldn't even go to the counter to ask the lady how much longer it would be because there was a line at the counter !!! Finally, at 10:50 a.m., I burrowed my way up the counter, and pointed out it was 10:50 a.m., and I arrived for my 9:30 a.m. appointment on time. She looked up my name and said she had called it twice, no one had come, so she had removed me. I was dumbfounded, of course, but shouldn't have been surprised. Bad on me, because I had been to this same location about a year ago, and remember getting bad service, then, too.

    Crooked; LabCorp charged me a $431.55 line item (total invoice over $1k) for a blood test my doctor…read moredidn't order (dr gave me a copy of the standard blood tests that WERE ordered). Called LabCorp; they make it nearly impossible to talk to a real person, you have to end up choosing a selection from the automated system that doesn't match what you need just to talk to someone. They just said to call my doctor, but as mentioned, my doctor didn't order the test and the bill is coming directly from LabCorp. This is the 2nd time this has happened since moving to Kansas--healthcare here is jacked up--it's like they charge extra services just to see if you are checking the details, and then test your determination as they send you in circles and make-up excuses without any resolution. According to the invoice, test were run at the Overland Park, KS location...although bill also lists a NC location for payments???

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    DexaFit Kansas City - diagnosticimaging - Updated September 2026

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