Very fast and effecient. Sweet mammogram technicians. Results are received while you wait which is…read morenot long.

Annual mammogram 4-1-26 I do them here every year…read more "Is everything still the same?" "No. I have new insurance. I handed my ID and new insurance card to the reception worker to record. She handed it back. "All set." 6-12-26 Billing calls me to collect. Was RUDE. Knowing I have no out of pocket expenses for this, I checked to verify that they billed my correct insurance. They did not. She had my old insurance data in the computer. I gave her the information off of my new card. She said she'd reprocess the billing. 9-17-26 Collections leaves me a voicemail. I called my Overland Park location of Diagnostic Imaging to go back to the beginning of the problem. I got "Harvey" in the billing department. She started off condescending. I asked her to compare and verify insurance member ID numbers to find the source of the problem. They own the problem. My member ID number was initially recorded incorrectly with one number off in the sequence. The call was disconnected. I called back and after another time-wasting event of being on hold and reiterating that "English" was my choice of language.. I got "Terica." She was dismissive at first as I explained my previous call and interaction. She prematurely informed me that there was no record of my previous call... 15 minutes before this one - until.. oh.. "Yes. It's in the computer. It's been taken care of and has been reprocessed for billing with the new information." These are the necessary actions required to be taken. They would have had to happen anyway... (because Diagnostic Imaging was irresponsible) I could have very well been rude and condescending toward them. I was not. Did they need to be rude and condescending to me in order for these corrections to be made? Absolutely not. Did anyone in the Diagnostic Imaging chain of communication once express empathy for me or take responsibility for THEIR mistakes ? Not one. I have been inconvenienced. MY time has been wasted. I have been harassed for payment they didn't receive only due to THEIR incompetence and sloppy lack of attention to detail. I was mistreated by rude and condescending women behaving like petty, entitled, bullying high school girls. WAS I being judged by several "representatives" in their collections process as someone who must be unworthy of kindness or respectful communication? Apparently. Do BETTER, Diagnostic Imagining! Some patients are struggling with terminal illness or facing life threatening treatment. THEY, especially, do not need your negativity. I'm going to KU MED next year and bypassing your mean, lazy, emotionally immature humans mishandling vulnerable humans.

This was my first time here and had a very good experience. The staff was very welcoming and…read morefriendly. Hopefully I won't be back, but if I do this'll be where I go.

From the owner: diagnostic imaging, radiology, mammography, x-ray, ultrasound, MRI, CT scans, bone density, medical…read moreimaging, fluoroscopy, arthrography

Always pleasant staff when I go each year for a check up…read more Clean, professional, friendly.

Haven't been to appt yet. In speaking with staff everyone's great and professional save for one…read more Didn't catch her name. Infuriating how abrupt and unfriendly she is. Some get that confused with professionalism She represents that place and, so far, I'm not looking forward to procedure. Just for the bitter taste she leaves on one's palate

I think Cathy and Melissa are some of the nicest, most helpful people I've encountered in…read morehealthcare. Making appointments and paperwork is always a cinch and the radiology reports are always quickly written and forwarded to my doctor. I also get a disc of my images to take home for my own records. I drive 30 miles one-way (past many other imaging centers) to this place specifically because of their service and kindness.

Excellent imaging facility! Extremely proficient, professional and very kind staff from start to…read morefinish. I highly recommend.

Overall, my MRI experience here was good. Their machine was comfortable enough in my opinion. The…read morestaff is friendly and helpful. If I made one comment, it'd be that there's an interior ramp that is a little steep. I understand the need for it, but for some it could be a challenging hill.

I can't say enough kind words for this imaging center. Once the appointment is scheduled, which can…read moretake a bit due to getting insurance benefits information, they run on time with appointments. The communication is ample and clear. The expectations are set. The staff is compassionate and friendly. They send the results quickly to the ordering physician.

Diagnostic imaging is top notch across the board. I've had to use them 3 times in the past two…read moreyears for 1) a broken foot i didn't think was broken, 2) a mobile mammogram, 3) an ultrasound follow up. Everyone just couldn't be nicer. They are efficient, front desk people are very friendly, the medical staff is very prompt, professional and kind. I wouldn't go anywhere else for my imaging. They show you your results immediately which is so very helpful for peace of mind, even with a broken bone. They also have great availability and later office hours which is so helpful. I'm very critical of most doctors offices and this business, this location and others, i can't say enough nice things about them. I'm not affiliated with the business in any way other than being a very impressed and repeat customer.

This organization has lost my referrals, appointments, and money. I have wasted so much time and…read moremoney dealing with these fools. Just don't. The whole organization. This is the worst location in my experience, but it's all poorly run. I have now been turned into collections on a bill that is well paid and proven so.

We have gone here two times now and each experience was great. It's a family owned business and you…read morecan really tell because they are so friendly and welcoming. We got a great video, fabulous pictures, and the experience of the little "build a bear" is wonderful for the young ones.

We went here for a 4D ultrasound this morning of my sister's baby! From the moment we walked in,…read moreeveryone was so sincere and kind. It was an amazing experience from start to finish! There were 7 of us that tagged along for the experience. The room we were in had plenty of space! They also allowed for baby's 4-legged big brother, Benji, to tag along! It was a morning that was very special and none of us will forget.

I got ROCKED water skiing and went to this clinic for severe neck/shoulder pain. The APRN, Paula,…read morewas extremely helpful and took care of me to the best of her ability. She met me at my (very painful) level and was kind. Checking in was a pain- but that seems to be the norm everywhere.

Office experience sucked. Scheduled an appointment for 10:40a still haven't been seen and it's…read more11:40a. What's the point in an appointment if they put walk ins before appointments. Steer clear of this location.